Campbell Ford

Staff are nice and helpful. I love the waiting area. So does my daughter. Thanks I love the waiting area. So does my daughter. Thanks More

Only problem was my car didn’t come back to me before I punched out at work. You just thought you were keeping it when I said no I need it back to get home. punched out at work. You just thought you were keeping it when I said no I need it back to get home. More

Lori and Moe both provided great customer service with an eye on details and for making sure the experience that a customer has is the best. The technician was on time, did a tremendous job on fixing the pr eye on details and for making sure the experience that a customer has is the best. The technician was on time, did a tremendous job on fixing the problem and made sure the area was cleaner than it was when he started. I would recommend Moe Simon for every Campbell Ford customer. More

Nick was very pleasant and made sure all my concerns were answered. It was just an oil change but they were very quick and polite answered. It was just an oil change but they were very quick and polite More

The service center and the parts department went over and beyond to solve my problem. Andy and Auston did great. beyond to solve my problem. Andy and Auston did great. More

I had great service @ Campbell. Colin reviewed the vehicle maintenance after having my vehicle serviced. I appreciate the no-pressure service department, yet they indicate what's Colin reviewed the vehicle maintenance after having my vehicle serviced. I appreciate the no-pressure service department, yet they indicate what's going on with the vehicle and what needs to be service in the future. More

They never showed up to fix the door recall. I don't know what happened to them I don't know what happened to them More

Awesome! Serviced my vechile at home ! Curteous, on time and professional. Will use again absolutely. Serviced my vechile at home ! Curteous, on time and professional. Will use again absolutely. More

Actual diagnosis and work done was good. .... My problem was the running lights on the right rear quit working although the brake & signal lights did work. However.....The cost should h .... My problem was the running lights on the right rear quit working although the brake & signal lights did work. However.....The cost should have been covered under my Ford extended warranty (FBA Gold), minus my 100 dollar deductible. I was told however that the service manager would not submit the claim to warranty because "it looked like someone had been into the wiring". I told the person on the phone that the tail light had been replaced because it had water inside, but no-one has worked on the wiring. I was asked "if we had done the replacement". I told whoever I talked to that "no, Campbell Ford did not replace the tail light". The light worked properly for over a month AFTER the replacement, and THEN stopped working. The tech said a pin or pins were loose in the connection plug where the tail light wire harness plugs into the body wiring harness plug. How could this not be a warranty issue if the mere act of unplugging and then plugging in the wiring harness caused a pin to come loose. AND.... on the bill there were 68 dollars for shop supplies. How can a couple of plug connector pins cost 68 dollars in anyone's universe? I was overcharged for something that should have been covered under my Ford FBA Gold extended warranty. More

Good Service, Just Took Too Long to complete ! Repairs and parts took Too long to complete like 2 months too long Repairs and parts took Too long to complete like 2 months too long More