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Campbell Ford

Niles, MI

4.7
1,720 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,720 reviews

June 13, 2024

Great salespeople and service managers. quick to respond to recalls and service questions. Would recommend sales and service. More

by DCL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Campbell Ford responded

Thank you for leaving us the review! We are happy that you are pleased with our dealership, we try our best to make all of our customer's experiences here, an unforgettable one! We hope to see you again soon for any service, collision, parts, or even sales needs you may have! Thank you, Abigayle Johnson, Business Development

June 13, 2024

The service was quick and easy also hassle free,, the team at Camp bell ford did an outstanding job and I would definitely recommend them . More

by alex_michiana574
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The detailers
Jun 17, 2024 -

Campbell Ford responded

Thank you for taking the time to leave us such a nice review! We are glad to hear that Katelyn was able to make your experience hassle free and seamless! We hope to see you back in the dealership again for any service, collision, parts, or even sales needs you may have. Thank you again, Abigayle Johnson, Business Development

June 12, 2024

vary nice lady. katlyn helped me inside and knows about the car. we like her a lot More

by Donaldshull1946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Campbell Ford responded

Thank you for leaving the GREAT 5-Star review, regarding your experience here at the dealership and with Katelyn Peterek, your sales professional. We are pleased to hear that Katelyn was able to give you all the information you needed about the vehicle. As always don't forget your FREE car washes for LIFE!! Thank you again!! Abigayle Johnson, Business Development

June 12, 2024

It was another great experience overall. I was in and out with trading in a vehicle and purchasing a new truck. More

by Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Campbell Ford responded

Thank you for taking the time to leave us an OUTSTANDING review!! We are happy to hear that Jason Ziesmer, your sales professional, was able to help you with trading in your vehicle and being able to drive off in your new vehicle in the same day!! As always don't forget your FREE car washes for LIFE!! We hope to see you back in the dealership soon!! Thank you, Abigayle Johnson, Business Development

June 10, 2024

We had a great experience overall. There was a pricing error on a vehicle but it was handled well by the dealership. One suggestion for them is simple if they are interested. There are More

by Djjjordan
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Campbell Ford responded

Thank you for leaving the review, we appreciate your feedback! We are glad to hear that Erik, your sales professional was able to give you guys a GREAT experience here at our dealership! Very sorry about the Key Ring, I will make sure to relay this message to our Sales Professionals, when selling a vehicle! Also don't forget your FREE car washes for LIFE!! Thank you again!! Abigayle Johnson, Business Development

June 09, 2024

Jason is an excellent salesperson. He listens to what you want and provides sound advice about your potential purpose. Brian made the purchase process seamless. He described options More

by HOPALOP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Campbell Ford responded

Thank you for leaving the review! We are so glad to hear that Jason, your sales professional, gave you guys a great experience here at the dealership and made sure to really listen to you guys! We appreciate your business and hope to see you guys back here again real soon!! Thank you again!! Abigayle Johnson, Business Development

June 08, 2024

I shopped long and hard for a new Bronco. After much frustration I came to meet Erik. He worked with me to locate a vehicle that met my requirements. I appreciate his patience as we finally r More

by Kris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Campbell Ford responded

Thank you for leaving us a GREAT review!! We are glad to hear that Erik, your sales professional, was able to help you get into your new Bronco!! We are very happy to hear that you love it, they are great vehicles! We appreciate your business, and hope to see you back in the dealership soon!! Also don't forget your FREE car washes for LIFE!! Thank you again! Abigayle Johnson, Business Development

June 04, 2024

The service tech did a great job and was in time for the service call. He was very friendly and explained all the work that was done More

by CHRIS_MALICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe 5 stars
June 02, 2024

Guys were prompt, courteous and did a great job. Will utilize their services again. Thank you! More

by TGDITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Campbell Ford does a great job of placing you in a vehicle that you like. More

by mdavy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Campbell Ford responded

Thank you for leaving us the OUTSTANDING 5 - Star review!! We are glad to hear that Jason, your sales professional, was able to make your experience here a great one, and get you into your new vehicle! We hope to see you in the dealership soon! Also don't forget your FREE car washes for LIFE!! Thank you again, Abigayle Johnson, Business Development

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