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Campbell Ford
Niles, MI
1,991 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,991 reviews
February 12, 2025
Check in went fast,coffee was good, snacks were nice, service went fine. Show room looked great..... service went fine. Show room looked great..... More
by RONKWARDSR
Verified Customer
February 12, 2025
Great good awesome amazing stellar perfect award winning customer satisfaction too good exceptional first class service customer satisfaction too good exceptional first class service More
by ADRIAN.ROCHA
Employees Worked With
Other Employees :
Jack Bell, Nick Boyd
February 11, 2025
All the staff were very friendly as always . But the person that worked on my vehicle , I am very disappointed. He didn’t plug my left turning signal back in. Which could have caused an accident But the person that worked on my vehicle , I am very disappointed. He didn’t plug my left turning signal back in. Which could have caused an accident. Luckily it didn’t happen. Then when I went to get into my vehicle it was a mess. He left his plastic on the seat, also his paper matt protector. My seat and steering wheel was all jacked up as well. I am a regular customer and I know this is not your usual customer service protocol. More
by Bsgodschild68
February 10, 2025
can't follow directions. once you're in their data base they never leave you alone ...amazing once you're in their data base they never leave you alone ...amazing More
by JOEL.LEWIS0
Employees Worked With
February 09, 2025
Great experience working with Eric and the dealership. Would recommend to others. Great job guys. Would recommend to others. Great job guys. More
by Poohandbo
February 06, 2025
Erik took the concerns of my wife and I very seriously and had vehicles ready for us when we walked in the door to turn in our lease. He made us feel like he valued our time and money as much as we did. I and had vehicles ready for us when we walked in the door to turn in our lease. He made us feel like he valued our time and money as much as we did. I believe we finalized everything with Bill the first time we leased, and as the last time he was very personable. I don't believe I delt with a Brian Lares at the dealership, however if all of his staff are like Erik, he is clearly doing something right! More
by Kevin
February 06, 2025
Vince was awesome and went out of his way to make sure I was completely taken care of. was completely taken care of. More
by dmgleva
Employees Worked With
February 06, 2025
Jason as always was great to work with. My van came in as needed and as we wanted. Jason personally made sure it was Undercoated, Tinted and the graphics completed by pickup. My van came in as needed and as we wanted. Jason personally made sure it was Undercoated, Tinted and the graphics completed by pickup. More
by NateX350Z
February 04, 2025
The technician did an amazing job on my oil change and even gave me some good advice on the brake leak that I had going on. Would definitely use again and will be spreading the word! even gave me some good advice on the brake leak that I had going on. Would definitely use again and will be spreading the word! More
by suzyq3708
February 01, 2025
Great people, best service, every job always done right, have confidence in everyone at Campbell, would not take my daughters car anywhere else, will always refer people to Campbell Ford have confidence in everyone at Campbell, would not take my daughters car anywhere else, will always refer people to Campbell Ford More
by brookefawcett2001
Employees Worked With
Other Employees :
Jack Bell
