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Campbell Ford

Niles, MI

4.7
2,375 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,375 reviews

January 02, 2019

Great Dealership! I had a great overall experience in leasing my new car from Campbells! All of the employees I spoke were very friendly, yet professional. Eric was ver More

by adz25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Campbell Ford responded

Thank you for giving Campbell Ford Lincoln a shot and for leaving us this review. I am glad you are happy with the service and ease of purchasing a new vehicle. We like to keep things positive and with an upbeat vibe. Remember if you have any questions about the technology of the vehicle or if you need any service please don't hesitate to call on us. I hope you have a super new year. Thank you again for your kindness.

January 02, 2019

Wonderful experience purchasing Lincoln SUV The experience was professional, informative, and accommodating to our schedule. They wanted to be sure we knew the product and to know what we wanted More

by Lincoln 2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Atlantis Asher
Jan 02, 2019 -

Campbell Ford responded

We are incredibly grateful for your kindness. Campbell Ford Lincoln values our customers and strives to make each purchase a personal experience. It's families like your's that make our job a delight. Thank you again for your kindness. I hope the new year is kind to you.

January 01, 2019

LoveNew F150 Erik and the team we’re very professional and courteous in getting me the truck I wanted on a crappy rainy day. Glad I went to Campbell’s! More

by ChrisK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Gilbert
Jan 02, 2019 -

Campbell Ford responded

Thank you Chris for leaving a such a wonderful review. Being in our area the weather is never what we hope. Thank you for toughing it out in the rainy chilly day too. I am glad to hear you enjoyed your Campbell Ford Lincoln experience. We take pride in our name and making sure every customer has a great time buying a vehicle. If you should need anything please call on us. I hope you have a great new year!

January 01, 2019

Great experience Dan did a great job listening to what I was looking for and what the situation was. We were able to a much more dependable car without being pressured More

by corier14
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Marshall
Jan 02, 2019 -

Campbell Ford responded

Thank you for the great review! We work hard to meet exceptions like yours and I am glad we succeeded. Once your purchase is complete doesn't mean it's over. If you need anything at all please contact us, if you have questions about your new vehicle know you can stop in any time. I hope the new year is kind to you and your family.

December 31, 2018

A different type of buying experience! We have always hated the entire process of buying a car from the haggling back and forth to the "Let me go talk to my manager." This experience was c More

by Shari and Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Campbell Ford responded

Thank you for your positive review of Campbell Ford Lincoln. We strive to make the process of buying a vehicle easy and stress free. I am so happy to see that reflected in your experience. I have to agree Jason is really good at what he does and listens to his customers true needs. If you should need anything please call us without hesitation. Just because the sale is over doesn't mean our relationship is. I hope you have a super new year and thank you again from the Campbell Ford Lincoln family.

December 30, 2018

Incredible experience I needed to buy a car today, and despite odd moving circumstances, Erik and Bill made it seamless. My best car buying experience to date. More

by aleighgaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Campbell Ford responded

Thank you for your kind words. I am happy to hear your Campbell Ford Lincoln was a great experience. It's our goal to make the purchasing process easy and stress free. I hope you continue to partner with us for any of your vehicle needs, be it service, body shop or parts. Have a Happy New Year!

December 29, 2018

Carl did a great job. Great sale. Got me exactly what I needed and wanted and I'll be back again to get rid of my wife's stupid chevy equinox. More

by nowak2am
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Gilbert
Dec 29, 2018 -

Campbell Ford responded

Thank you for your kind words. I am glad to hear Carl and Campbell Ford Lincoln was able to help you get exactly what you wanted. We will be happy to help you get rid of your wife's "stupid Equinox". Happy New Year and Thank you again!

December 27, 2018

A pleasant buying experience Not only was Erik very friendly, but he was also helpful in getting me fair prices on my trade in cars. He was willing to work with me on a couple o More

by Sharron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

Campbell Ford responded

Thank you for your kind words. I am so glad to hear of the great relationship you and Erik built. Thank you for partnering with Erik and Campbell Ford Lincoln on the purchase of your beautiful Lincoln.Wishing Happy New Year to you and your family.

December 21, 2018

Top notch customer service We had the pleasure to work with Daniel Marshall and he was nothing short of amazing. He went above and beyond to make sure we got all we needed and w More

by Srszyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Marshall
Dec 22, 2018 -

Campbell Ford responded

Thank you for your kind words. Happy Birthday and Happy Holidays! We are so happy to hear you had a great experience with Dan Marshall and Campbell Ford Lincoln.

December 21, 2018

Great Dealership These folks made a large mistake when they quoted my price for vehicle. They honored their mistake and I now own the vehicle. very true to their word More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2018 -

Campbell Ford responded

Thank you for your kind words. I am glad we were able to put together a deal for you. Here at Campbell or word and transparency is important. We look forward to our ongoing relationship. If you have any questions please don't hesitate to call. Happy Holidays!

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