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Campbell Ford

Niles, MI

4.7
2,447 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,447 reviews

April 02, 2019

Buyinnng a new car So far so good. It's to soon to tell. Will depend on the service we have if we have a problem. Had a good experience buying the car and good servic More

by nllongway
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Mabry, Atlantis Asher
Apr 02, 2019 -

Campbell Ford responded

Well I am glad to hear so far so good. If an when you have any issues please don't hesitate to contact Scott Mabry to help you set up any services. Just because the purchase is over doesn't mean the partnership is. Welcome to the Campbell Ford Lincoln family. We look forward to helping you any way we can. Don't forget the benefits of purchasing from Campbell Ford Lincoln.

April 01, 2019

a great car buying experience I wasn’t looking to dilly-dally around, I knew exactly what I want and my sales guy Jason immediately located the vehicle and contacted me asking when More

by newfordguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Campbell Ford responded

Thank you! This has to be the greatest review. I am so pleased to know you are 100% satisfied with the process. Welcome to the Ford family. If there is anything you need help with please let Jason know. Don't forget to keep that shiny new Edge spotless with the Campbell Ford Lincoln free car washes! Thank you again for your continued kindness.

March 31, 2019

Excellent Used Car Purchase Purchased used vehicle via phone and subsequent texts ( I live out of state). Jason (Sales) took car of all details (including shipping). Car arrive More

by SC5766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2019

really is too early to tell. I had a very good sales experience.. But my final answer on this question will depend on the service department in the future. I would recommend fri More

by bojuhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Atlantis Asher
Mar 30, 2019 -

Campbell Ford responded

I am glad the sale end of your experience was a good one. You are in great hands with team you had working with you. If you have any questions about your vehicle or with service please contact Erik. He will help you in any way he can. Welcome to the Campbell Ford Lincoln family!

March 29, 2019

They found the truck I wanted! at the price I wanted! Scott Mabry took the time to show me all options I was looking for. He then helped me to put together the truck package I needed and wanted. This was More

by samandmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Mabry
Mar 29, 2019 -

Campbell Ford responded

Your review made me smile. Thank you for your kind words about your experience. Scott Mabry is a special type of sales professional. He will take as much time as needed to make sure his customers are 100% comfortable with the vehicle, purchase, technology and delivery. When you are ready to purchase again Scott will give you the same attention. Welcome to the Campbell Ford Lincoln family and please remember "Free Car washes!

March 29, 2019

Love my new Edge! 💜 Had a great experience from start to finish! We were able to find the SUV that managed to fit our needs and were able to stay in budget. More

by tmoyer2931199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Fletcher, Carl Gilbert
Mar 29, 2019 -

Campbell Ford responded

Thank you for your kind words and support. It's great to have you as part of the Campbell Ford Lincoln family.

March 29, 2019

New F150 purchase Smooth transaction from beginning to end. Had the truck we were looking for already in inventory. We were able to reach a fantastic final price and More

by sfrahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Mabry, Atlantis Asher
Mar 29, 2019 -

Campbell Ford responded

It's always great to get compliments. Glad we haven't let you down. It's always great to see you and I am so glad we are able to help you find what you need. Thank you for your continued support and friendship.

March 28, 2019

Wonderful people Great service and very helpful. Bill Fletcher and Dan Marshall are terrific. They worked really hard to get me approved and didn't stop till i found More

by beau.c.brogdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Marshall
Mar 29, 2019 -

Campbell Ford responded

Great to heat such wonderful words! Thank you for your support and trust in Campbell Ford Lincoln. I am glad to know you found the right fit! Again thank you and welcome to the Campbell Ford Lincoln family!

March 25, 2019

Chuck's Opinion Andy very helpful. 2 things though - 1. No manual. I had to go online to get it and print it out. 2. 2 year warranty is wrong in it's thinking. S More

by ECMULLIS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bell
Mar 26, 2019 -

Campbell Ford responded

Chuck's opinion is valuable to Campbell Ford Lincoln. I understand you purchased a PreOwned vehicle from us. Unfortunately if it is not a Ford or Lincoln we don't always have access to owner manuals. I am glad you were able to find one online. The warranty coverage is a question for Ford ESP and possibly the service department. Thank you for becoming a member of the Campbell Ford Lincoln family. Remember Free Car Washes!

March 18, 2019

We had great help and service John and Dan were very helpful and friendly. They gave us great service. Atlantis in finance was very cheerful and did quick and effincient work. More

by lonniekae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Dan Marshall, Jack Bell, Atlantis Asher
Mar 18, 2019 -

Campbell Ford responded

Thank you for your kind words. Sound like this was great teamwork! I am glad to hear you were treated the way customers should be treated while buying a car. Remember the perks of being in the Campbell Ford Lincoln family; like free car washes for life and 1st oil change on us!

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