Campbell Ford

Great Experience! Erik has been the best dealer I’ve ever met. He took the time to help me find the perfect vehicle. He was always patient and appreciated exactly what Erik has been the best dealer I’ve ever met. He took the time to help me find the perfect vehicle. He was always patient and appreciated exactly what I was looking for in a vehicle. He is also very helpful and informative when I call on him. I would recommend Campbell Ford and Erik Blad to all my friends and family. Such a wonderful experience!! More

The most helpful dealership I’ve been to! I’m a recent college grad and was having a hard time finding a dealer that would lease to me without a co-signer. Campell Ford was very welcoming and I’m a recent college grad and was having a hard time finding a dealer that would lease to me without a co-signer. Campell Ford was very welcoming and approved me without a co-signer. I worked with Dan Marshall, he was very friendly, accommodating, and I could tell he wanted to do anything he could to help me get my car. Leasing with them was hassle free, quick,and easy! I would and will recommend campell ford to anyone I know looking for a car, especially recent college grads! Thank you, Campell Ford for all of your help! More

Excellent Dawn and I walked into Campbell to look at and possibly test drive a new vehicle. Eric met us at the door and was very polite. We told Eric what we Dawn and I walked into Campbell to look at and possibly test drive a new vehicle. Eric met us at the door and was very polite. We told Eric what we were looking for and price range per month. After talking with Eric and looking at and test driving a Ford Edge, this was the vehicle we wanted. Eric was very helpful and he made an excellent impression on my wife and I. The whole Campbell Ford experience was A+, excellent with everyone including Kim and Bill. Thank you all. More

oil , filters change aa usual, my service was great!!!!!!! I made a apt on the phone and when I got there the door opened and away I went to the waiting room and had coffe aa usual, my service was great!!!!!!! I made a apt on the phone and when I got there the door opened and away I went to the waiting room and had coffee and cookies. a short time later the service lady appered with a clogged air filter (didn't ask for this) but I told her to change it and thanked her. a short while later while I was eating my breakfast she told me I was finished but to take my time and finish eating. so all in all lit was great service. i'm not good at remembering names but she did good!!! More

Good people, Good service My F150 stopping working on the way to work. I called Jeff in the service department he was able to help be with my problems and pic my truck. My F150 stopping working on the way to work. I called Jeff in the service department he was able to help be with my problems and pic my truck. More

Above and Beyond Erik and Bill have been a pleasure to work with and very professional, the purchase process was very quick and seamless. Erik has stayed in contact we Erik and Bill have been a pleasure to work with and very professional, the purchase process was very quick and seamless. Erik has stayed in contact well after the sale and is more than willing to help anytime I've asked. Service has continued with the same helpful attitude, Melissa was very easy to work with and knowledgeable. I will continue to work with them for service and future purchases. More

Fast friendly service Found and delivered vehicle to me. Simple process, paperwork over the phone and signed when everything was complete. Jason seems to be a friendly, fam Found and delivered vehicle to me. Simple process, paperwork over the phone and signed when everything was complete. Jason seems to be a friendly, family guy. Would recommend him for sales, I've used him for the last 4 vehicles. Thanks again More

Awesome! No annoying hard sell pressure techniques. Sales guy Jason was extraordinarily well versed in the product. (Couldn’t stump him!). Came up with very fair price. Didn’t start high and then have Sales guy Jason was extraordinarily well versed in the product. (Couldn’t stump him!). Came up with very fair price. Didn’t start high and then have to get managers approval to offer a few bunch a month less. Just a very pleasant experience. Most people hats the car buying experience, but you won’t here. More

Failed to perform I test drove a 2017 Certified Pre-owned Escape on 12/29. when I got back with the vehicle I told Carl Gilbert that I like the vehicle, but the rear wi I test drove a 2017 Certified Pre-owned Escape on 12/29. when I got back with the vehicle I told Carl Gilbert that I like the vehicle, but the rear window defogger only worked on the bottom two wires. I was assured that they would fix that. I went in on 12/30 and put a down payment on the vehicle and did all of the purchase paperwork prior to getting my check from the insurance company from a total. I stopped in a few days later with some paperwork and reminded Carl that the rear defogger needed to be fixed. He said thanks for reminding him and he would get that taken care of before I picked up the Escape. I made the assumption that repairs were made, and Carl thought it was. Fast forward to 2/7. First snow since I picked up the Escape. Turned on the defogger...same thing, bottom two wires only. They bent over backwards to get my check, but fell flat on their face on service. Now I have to schedule a repair appointment for something that should already be fixed. The service department determined that several grids were damaged and the rear window needed to be replaced, Placed that info in the repair records. That's all the farther it went. Now I'm waiting for management to OK a new rear window. More

Fast and Friendly Service Campbell Ford in Niles Michigan is a super dealer that gives great service. You can depend on their expert team to do things right the first time. I Campbell Ford in Niles Michigan is a super dealer that gives great service. You can depend on their expert team to do things right the first time. I always go there even though I purchased my Ford at another dealer. More