Campbell Ford

Quick, friendly, efficient Leased a new Escape from them and everything went as planned. They were upfront and transparent in every aspect. Professional and friendly. Highly Leased a new Escape from them and everything went as planned. They were upfront and transparent in every aspect. Professional and friendly. Highly recommend them if you are looking for a vehicle. More

Very Friendly staff, Great Service! This was my 4th car I have bought at Campbell dealership, Sales man (Scott Mabry twice) very busy one reason took so long, All employees very friendly This was my 4th car I have bought at Campbell dealership, Sales man (Scott Mabry twice) very busy one reason took so long, All employees very friendly and helpful if needed. My First lease! More

Good sales experience Bought a 2013 Escape recently. Minimum pressure or suggestive sales. I have been involved in the sales experience of others and this was the best I ha Bought a 2013 Escape recently. Minimum pressure or suggestive sales. I have been involved in the sales experience of others and this was the best I have ever done. Had roof rails installed, with no trouble. I would highly recommend this dealer. Ask for Carl Gilbert. He suggested putting a deposit down so nobody could snake the Escape from me. Good thing too. Next day somebody tried but I got there first. Glad I did. More

Buyer Beware The sales people are indeed friendly, but omitting important information is the same as being openly dishonest in my opinion. We bought a used vehicl The sales people are indeed friendly, but omitting important information is the same as being openly dishonest in my opinion. We bought a used vehicle with the push button start. Knowing that new cars come with 2 keys we never assumed there would be only one, so we never felt the need to ask. It took 5 hours to complete our deal, which was way too long. In that entire time the salesperson never felt it was necessary to inform us that there was only one key fob for this vehicle. When we finished our deal and asked for the second key we were told there was only one and that we should probably go to ebay to get a replacement. Considering that is a $260 item when you add in the service for getting it working and cutting the internal key, that's a big omission. Gone are the days you can go to lowe's and get an additional key cut for your vehicle, so a little upfront information like that is just being an honest salesperson. We called the manager when we got home and realized this was a much more expensive venture than we had expected and they gave us the run around for a day then said they'd take off a big $40. Pretty sure that they'd still be making a tidy sum on that purchase. More

Good selection, fair values, trustworthy personnel A good deal got even better when the salesman showed me how to get a better bottom line with Ford Motor Credit intensives.. Had an informative explan A good deal got even better when the salesman showed me how to get a better bottom line with Ford Motor Credit intensives.. Had an informative explanation of the new features and electronic devices on the new model before driving off with a full tank of gas. More

Awesome I had been shopping around for cars all day so I had been to many dealerships and this one is by far the greatest in customer service. They are very f I had been shopping around for cars all day so I had been to many dealerships and this one is by far the greatest in customer service. They are very friendly. More

Very pleased with service. Carl Gilbert sold me a Fiesta and the visit was very pleasant. Very helpful and done quickly. I had never been there before. Most women I know Carl Gilbert sold me a Fiesta and the visit was very pleasant. Very helpful and done quickly. I had never been there before. Most women I know hate to buy cars alone. Carl is very helpful in educating you on the purchase. More

Carl Gilbert was great. Very informative. We stopped in just to look! We met Carl and he walked us through the whole process of buying a new vehicle. We toured the lot and found quite a few c We stopped in just to look! We met Carl and he walked us through the whole process of buying a new vehicle. We toured the lot and found quite a few choices, then came the price, Carl was very helpful in working with us. We rode out in a new 2016 Ford F-150 XL. The Dealer ship was very upscale, comfortable. Sales people were very pleasant and seen to our comfort. We would definitely return. lee & Geoleen More

Awesome Experience just went to look at options...ended up buying a vehicle! such Great people working there! No Pressure! No Hassles! will go back when need another veh just went to look at options...ended up buying a vehicle! such Great people working there! No Pressure! No Hassles! will go back when need another vehicle! More

Comfortable car buying experience My wife and I had to shop for a vehicle, after my employer discontinued the offer of a company vehicle. We had a limited budget, and had 2 main featu My wife and I had to shop for a vehicle, after my employer discontinued the offer of a company vehicle. We had a limited budget, and had 2 main features that were desired. Bill Fletcher worked to get us in the vehicle that got us more features than we had requested. It was an easy process!! More