Campbell Ford

Doug Campbell and the rest of the employees were nothing but courteous & professional when i bought my used Expedition EL. I have since been back for routine service and the guys in the service shop have b but courteous & professional when i bought my used Expedition EL. I have since been back for routine service and the guys in the service shop have been terrific too. This is my 2nd used vehicle I bought from Campbell Ford. I highly recommend Doug & his staff! More

I live in New York and found a pre-owned Mustang located at this dealer after an internet search. I'd tried Ebay, Craigslist, the local classified ads, etc with little success. My search brought me to the C at this dealer after an internet search. I'd tried Ebay, Craigslist, the local classified ads, etc with little success. My search brought me to the Campbell Ford website, I entered my criteria and had they had several hard to find models, in stock. I emailed a message through the website and received a response within an hour. They emailed me personally, not some generic form letter and answered all my questions without sales pressure. -I'd asked for specific photos of various areas of the vehicle, got them. -I'd asked for a Carfax and any info about the previous owner, got it. After a dozen or so emails in the space of two or three days, I asked them to call me so I could discuss the next step...the owner himself called! He understood my reluctance to purchase a vehicle (used, mind you!), for sale hundreds of miles away from NY, sight unseen, off the internet. He gave me his word and I felt comfortable enough with that after our conversation. Further, he evaluated my trade-in and offered me a price that made it well worth the trip from NY to MI. The next day my wife and I drove out and the rest is history. As a small business owner myself, I take note when others run their businesses like I run my own. They earned my business and loyalty. The car has run flawlessly, the dealership has been extremely helpful and when it's time to trade this one in, we're taking another road trip to Niles... More

I have bought several cars from Campbell Ford and have always been treated very fairly and professionally. I have had my cars in the service department numerous times, and have also used Campbell's Body s always been treated very fairly and professionally. I have had my cars in the service department numerous times, and have also used Campbell's Body shop on at least 4 occassions for fairly major repair work. In all cases I was treated fairly, and I was offered assistance in getting around while my car was being worked on. On a few occassions I had emergency situations with breakdowns and a lost key at just the wrong time, and a Campbell representative has come to my rescue. I feel like when I call them I am calling the front desk of a five star hotel. They bend over backwards to help. More

I was treated very well by the staff at Campbell's and could not be more pleased with vehicles I recently purchased. Ford is really on their game with the products they are offering. I will not only be a could not be more pleased with vehicles I recently purchased. Ford is really on their game with the products they are offering. I will not only be a Ford customer for life, but a Campbell customer. First class dealership. More

I had an excellent experience with my vehicle purchase at Campbell Ford Lincoln Mercury! The entire staff has been a pleasure to deal with. I will highly recommend all of my friends and neighbors to do bus Campbell Ford Lincoln Mercury! The entire staff has been a pleasure to deal with. I will highly recommend all of my friends and neighbors to do business with Campbell because they know how to take care of their customers and treat them how they would like to be treated themselves! Great Job and Thank you! More

Purchased New Explorer, and cannot say enough about how well we were treated. The experience was first class, and the people are great. I was surprised at how good the follow up was, I talk to someone from well we were treated. The experience was first class, and the people are great. I was surprised at how good the follow up was, I talk to someone from the dealership on a regular basis, and I will be purchasing a new car from them again. More

I have bought several cars from Doug over the course of the last 10 years. Every car has been priced right and in great working order. Why else would I shop at the same dealer for 10 straight years.I dont the last 10 years. Every car has been priced right and in great working order. Why else would I shop at the same dealer for 10 straight years.I dont see shopping aywhere else. Thanks to Doug and his great crew. More

My huband and I purchased our minivan from Campbell's and would purchase from them again in a heartbeat. Our experience is what buying a car should be. The salesmen were helpful, knowledgeable, and respon would purchase from them again in a heartbeat. Our experience is what buying a car should be. The salesmen were helpful, knowledgeable, and responsive to our questions. The team at Campbell's exceeded our expectations, from the first test drive, through our first few months of ownership (to date). Everyone was very helpful from the President on down. Thank you, Campbell's, for a great car-buying experience we highly recommend anyone in the area thinking about buying a Ford or Mercury to try here first! The Hall Family New Carlisle, IN More