Campbell Ford

Buyer Beware The sales people are indeed friendly, but omitting important information is the same as being openly dishonest in my opinion. We bought a used vehicl The sales people are indeed friendly, but omitting important information is the same as being openly dishonest in my opinion. We bought a used vehicle with the push button start. Knowing that new cars come with 2 keys we never assumed there would be only one, so we never felt the need to ask. It took 5 hours to complete our deal, which was way too long. In that entire time the salesperson never felt it was necessary to inform us that there was only one key fob for this vehicle. When we finished our deal and asked for the second key we were told there was only one and that we should probably go to ebay to get a replacement. Considering that is a $260 item when you add in the service for getting it working and cutting the internal key, that's a big omission. Gone are the days you can go to lowe's and get an additional key cut for your vehicle, so a little upfront information like that is just being an honest salesperson. We called the manager when we got home and realized this was a much more expensive venture than we had expected and they gave us the run around for a day then said they'd take off a big $40. Pretty sure that they'd still be making a tidy sum on that purchase. More

Good selection, fair values, trustworthy personnel A good deal got even better when the salesman showed me how to get a better bottom line with Ford Motor Credit intensives.. Had an informative explan A good deal got even better when the salesman showed me how to get a better bottom line with Ford Motor Credit intensives.. Had an informative explanation of the new features and electronic devices on the new model before driving off with a full tank of gas. More

Awesome I had been shopping around for cars all day so I had been to many dealerships and this one is by far the greatest in customer service. They are very f I had been shopping around for cars all day so I had been to many dealerships and this one is by far the greatest in customer service. They are very friendly. More

Very pleased with service. Carl Gilbert sold me a Fiesta and the visit was very pleasant. Very helpful and done quickly. I had never been there before. Most women I know Carl Gilbert sold me a Fiesta and the visit was very pleasant. Very helpful and done quickly. I had never been there before. Most women I know hate to buy cars alone. Carl is very helpful in educating you on the purchase. More

Carl Gilbert was great. Very informative. We stopped in just to look! We met Carl and he walked us through the whole process of buying a new vehicle. We toured the lot and found quite a few c We stopped in just to look! We met Carl and he walked us through the whole process of buying a new vehicle. We toured the lot and found quite a few choices, then came the price, Carl was very helpful in working with us. We rode out in a new 2016 Ford F-150 XL. The Dealer ship was very upscale, comfortable. Sales people were very pleasant and seen to our comfort. We would definitely return. lee & Geoleen More

Awesome Experience just went to look at options...ended up buying a vehicle! such Great people working there! No Pressure! No Hassles! will go back when need another veh just went to look at options...ended up buying a vehicle! such Great people working there! No Pressure! No Hassles! will go back when need another vehicle! More

Comfortable car buying experience My wife and I had to shop for a vehicle, after my employer discontinued the offer of a company vehicle. We had a limited budget, and had 2 main featu My wife and I had to shop for a vehicle, after my employer discontinued the offer of a company vehicle. We had a limited budget, and had 2 main features that were desired. Bill Fletcher worked to get us in the vehicle that got us more features than we had requested. It was an easy process!! More

Great Dealee Great Dealer. Find the best deals at Campbell's!! If you find a better deal and they will bet it by $500. Easy sales staff to deal with. Thank you Bil Great Dealer. Find the best deals at Campbell's!! If you find a better deal and they will bet it by $500. Easy sales staff to deal with. Thank you Bill Fletcher we love our new F250 Super Duty. We will buy again soon. Thank you again from Tuscan Valley Landscaping. More

Awesome customer service Great service, did everything they could to get us our car. I would recommend this dealership to everyone. They did an excellent job, and they're all Great service, did everything they could to get us our car. I would recommend this dealership to everyone. They did an excellent job, and they're all so friendly. More

Great car buying experience! Campbell Ford had the used car we wanted. There was no pressure and the buying experience was great!! Follow-up and communication was fantastic. Would Campbell Ford had the used car we wanted. There was no pressure and the buying experience was great!! Follow-up and communication was fantastic. Would recommend Campbell to friends. Thanks Bill and Brad. More