Campbell Ford

Friendly & plesant sales person Thank you , Mr Evan Bailey was right on top of my sesrch locating and expediting our new escape trans action. A pleasure to do business with.& the s Thank you , Mr Evan Bailey was right on top of my sesrch locating and expediting our new escape trans action. A pleasure to do business with.& the swiftness in which Evan responded locating our new escape meeting out needs . Thanks again Evan when time was of the essance you came threw .Also thank you cambell ford paint and body shop repaired my 2011 race red mustang is beautiful we get compliments all the time from ppl evry wherewe go how smooth and shinny .Keep up the good work go forward move ahead More

Poor Accountablility of Dealership Campbell Ford has no business selling vehicles; let alone servicing anyone’s vehicle. The ownership; leadership; and employees are incompetent at best Campbell Ford has no business selling vehicles; let alone servicing anyone’s vehicle. The ownership; leadership; and employees are incompetent at best and dishonest at worst. The owner will not deal with issues pertaining to his dealership; nor will the dealership manager; both avoid issues they full well are aware of and in the end will refuse to correctly address issues with your vehicle that were directly caused by incompetent staff. Since I'm limited to size of review I already typed up; I'll give a condensed version. New Ford F-150 Platinum ordered fully loaded to desired options. Dealership performed poor service on vehicle and damaged vehicle. Scratched paint extensively & dented box with onsite car wash and "color sanded" front fender to fix (damaged clear coat). Scuffed dash; forced to changed out with improper molding alignment and screwdriver marks in center console. Damaged 3 rims with air-gun while rotating tires; forced by corporate to repair (owner wanted to split cost of damaged done by his mechanics!). Dealership had truck 7 weeks at one point and didn't fix all issues with vehicle. Refused to fix panoramic roof shade (excuse never made grinding sound); however, did when I showed up to get truck. Tried to get fixed at another dealership; other dealership refused based on previous service records! Refused to take responsibility and work with me on trade; gave low price trade in and non-markdown on newer vehicle! Traded vehicle at another dealership (obviously another manufacturer); then Campbell tried to cheat me out of $400 (gave lower value for extended warranty upon cancellation) for extended warranty (Ford Corporate corrected). Poor leadership & accountability. This is the only review I've ever written & have called other companies corporate offices to praise others when provided service & care. Once paid and you sign on the line; ownership could care less; only care about the rating you give them upon purchase of vehicle with Corporate! A lack of business ethics like no other place I've ever dealt with! You should exercise all options with other dealerships; I would've gladly paid more to never dealt with this dealership and avoided the year and a half nightmare of this place. If you have any high end Ford; Lincoln or Saleen vehicle; don't let them touch it for anything!! Totally incompetent and neglectful in my experience! More

Great service Carl was so friendly and helpful ! He answered all of our questions . He treated us with respect and honesty . We enjoyed our visit and will go ba Carl was so friendly and helpful ! He answered all of our questions . He treated us with respect and honesty . We enjoyed our visit and will go back again . More

Awesome Really happy with what I was put in. Erik did an awesome job walking me through everything and answering all my questions. Very good service. Really happy with what I was put in. Erik did an awesome job walking me through everything and answering all my questions. Very good service. More

Evan and carl We were Evan's first sale! He did an awesome job! Both Evan and Carl were very helpful and down to earth. Enjoyed our visit to Campbell Ford and will We were Evan's first sale! He did an awesome job! Both Evan and Carl were very helpful and down to earth. Enjoyed our visit to Campbell Ford and will go back again! More

Surprised with Honesty and Great Service I bought my last vehicle at Campbells and the service afterwards was less than unsatisfactory. Said I would never do business with them again. Years I bought my last vehicle at Campbells and the service afterwards was less than unsatisfactory. Said I would never do business with them again. Years later...I stopped just to test drive an escape, to make sure that is what I wanted, because I am a Ford Person. ANND, surprise I was greeted and treated with respect and honesty by Carl Gilbert. I like the way he does business. I shocked everyone when I Leased an Escape from Campbell Ford. I have confidence that Carl will take care of things. I can't believe the improvement from the other members and how they were friendly also. More

What an amazing experience We bought my husbands truck here about a month ago from Dan, and we said they for sure have earned our business for the future, so we decided to trade We bought my husbands truck here about a month ago from Dan, and we said they for sure have earned our business for the future, so we decided to trade my car in for an upgrade, Dan was amazing with working with our needs and concerns, and the auto shop was great answering any questions about the engine. I recommend Campbell to everyone and suggest they talk to Dan!! Great job everyone! I am for sure a life long customer! More

excellent caring and sales service. Honest and helpful I can't say enough about my experience at Campbells. From setting up the appointment, being greeted by the salesman at the door. He never left my sid I can't say enough about my experience at Campbells. From setting up the appointment, being greeted by the salesman at the door. He never left my side, he met my price, put me in the car perfect for me, and worked to get my finance payments at the amount I could afford. I was there for three hours and he was so focused on making me happy, he was even late getting home to his son's 5th birthday party! Erik Blad and Cambell Ford, I will never go anywhere else! I will highly recommend them to all my friends!! More

Great Place To Buy A New Car Campbell sets the benchmark for the rest of the dealerships in our area. They tend to go out of their way when working with you. Though never too pu Campbell sets the benchmark for the rest of the dealerships in our area. They tend to go out of their way when working with you. Though never too pushy. Easy to work with. More

Wonderful !! Carl was so helpful when it came to leasing my first car! He answered any question I had whether it was about the car itself or the financing part! Al Carl was so helpful when it came to leasing my first car! He answered any question I had whether it was about the car itself or the financing part! All of the other employees introduced themselves and made themselves available if Carl wasn’t. I would recommend this dealership to anyone who is looking for wonderful and helpful people to buy or lease a car! More