Campbell Ford

An exceptional customer experience!! We recently purchased two new vehicles from Campbell Ford in Niles Mi. Erik was our sales representative for both vehicles. Erik was professional, We recently purchased two new vehicles from Campbell Ford in Niles Mi. Erik was our sales representative for both vehicles. Erik was professional, supportive, and responsive to our requests and needs. My husband needed a vehicle with a wheel chair lift assist. Erik went above and beyond to assure that The vehicle he purchased was everything Marv needed. Last week I bought a Ford Explorer... love it.... and again Erik was exceptional, making my experience 100% positive. I would highly recommend Campbell Ford.... and Erik! More

2017 Edge Great experience told Erik exactly what we wanted and he didnt try to sell us anything else. Finance lady got us a great intrest rate and did us fair Great experience told Erik exactly what we wanted and he didnt try to sell us anything else. Finance lady got us a great intrest rate and did us fair on our trade. More

Good people, and good buy I was very impressed with salesman Evan Bailey and sales manager Kim Gillette at Campbell Ford in Niles. They were very helpful and great to work with I was very impressed with salesman Evan Bailey and sales manager Kim Gillette at Campbell Ford in Niles. They were very helpful and great to work with on our F150 purchase. Good deals, and great people - pretty simple, and much appreciated. I will definitely go back to see them when considering another vehicle purchase. More

Everyone is nice and tgere are cookies I went to Campbell Ford and was immediately greeted by someone. He was a nice guy, who let me see the car I came to see, without pressuring me to look I went to Campbell Ford and was immediately greeted by someone. He was a nice guy, who let me see the car I came to see, without pressuring me to look at more expensive cars. We made a deal, the dealership was very motivated to work with me over the price. I ate all the cookies and drank their tea because I was so nervous that I had just bought a car on the spot, they were OK with that. Since I didn't have a car, my dealer picked me up from work the next day so I could go to the bank and get my loan. He even stopped at Walgreen's to let me get a charge cord for it. Then they let me eat all the cookies and tea again while we waited to hear back on the loan. They have a pretty decent warranty on used vehicles. I already came for service, they were nice, let me drink tea while we talked about my car. They were really nice about it. More

We were treated great by everyone My wife and I stopped in looking for a used SUV seen one on the front row that caught our eye. A salesman Evan Bailey came out to help us was very hel My wife and I stopped in looking for a used SUV seen one on the front row that caught our eye. A salesman Evan Bailey came out to help us was very helpful through the whole process even though he has only been in the business a short time he did a fine job. If he didn't know he was quick to get help from MGR Kim. Bill Fletcher was very helpful with financing making sure he got us the best deal. We will be back and will tell our friends abut our experience. More

Smooth transaction My salesperson Erik and all the staff in the building were great to deal with. At no time did I ever feel pressured to do anything. Would totally come My salesperson Erik and all the staff in the building were great to deal with. At no time did I ever feel pressured to do anything. Would totally come back here for another vehicle. The truck I bought was great. More

Courteous and fair I was impressed with Evan Bailey's caring attitude and courteous manner. He was very attentive to our needs and really tried to pinpoint exactly what I was impressed with Evan Bailey's caring attitude and courteous manner. He was very attentive to our needs and really tried to pinpoint exactly what vehicle we wanted and also what features were most important to us. The value they gave me for my trade was very reasonable and exceeded my expectations. The net amount of the deal was very fair and there was not a lot of back and forth and I only had to deal with Evan and Kim to close the deal which was both pleasurable and expedient. Bill, the finance manager, did a great job also. Thanks for the great experience. More

Used car purchase Good 4/5 review. Very helpful sales associate, Chey. She answered all my questions. Used car Manager took time to make sure I had the deal I needed. B Good 4/5 review. Very helpful sales associate, Chey. She answered all my questions. Used car Manager took time to make sure I had the deal I needed. Both took extra time. Dealership is clean and organized. When I picked up my vehicle, it had been detailed and was clean and shining. More

Everybody was very helpful Great place and people to buy a car from. Definitely recommend this place. Very happy with my purchase. Thank you so much. Happy customer here. Great place and people to buy a car from. Definitely recommend this place. Very happy with my purchase. Thank you so much. Happy customer here. More

Great experience Was a great experience. Employees were very knowledgeable and helpful. Didn’t have the exact car I was coming to look for but they helped me out to fi Was a great experience. Employees were very knowledgeable and helpful. Didn’t have the exact car I was coming to look for but they helped me out to find a car that fit my needs and wants. Good place to buy a new or used car. More