Campbell Ford
Niles, MI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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No longer happy Needed a tire fixed, brand new tire, screw in about 2 inches from the sidewall. Guy changing tire said couldn't be fixed, screw to close to sidewall. Needed a tire fixed, brand new tire, screw in about 2 inches from the sidewall. Guy changing tire said couldn't be fixed, screw to close to sidewall. Don't believe him. Sold us another tire . Was there 3 hours, car sat out front for over an hour after it was done because the guy writing up the bill didn't know what he was doing. I also am not happy with the salesman I have bought the last three cars from. More
Great deal Carl was very helpful and answered all of my questions. He helped me stay within my budget and made it quick and easy. Great experience Carl was very helpful and answered all of my questions. He helped me stay within my budget and made it quick and easy. Great experience More
Body shop Campbell Ford was very professional when I took my car into the body shop. They worked together with my insurance co Progressive and with enterprise c Campbell Ford was very professional when I took my car into the body shop. They worked together with my insurance co Progressive and with enterprise car rental.I was able to drop my car off and have enterprise waiting for me.... I was very impressed More
3 * for an alignment I will be bringing my Lincoln MKX in tomorrow for the third time for an alignment that you guys cannot get right. I'm driving and talking on my phone I will be bringing my Lincoln MKX in tomorrow for the third time for an alignment that you guys cannot get right. I'm driving and talking on my phone as I'm talking to you I'm holding the steering wheel to the right the entire time when I hold the steering wheel straight I am in the other lane. I got tires on my truck from Discount Tire they did an alignment for wheel alignment 0 problems I take my Lincoln MKX to a Lincoln dealer for an alignment free f****** times and can't get it right. Unbelievable nobody test drove this car if they did and how the steering wheel straight they would have found that the car goes in the the next Lane so tomorrow I'll be riding with your master mechanic and your manager of the service department and we'll take this car for a ride and they can see exactly what is wrong with a vehicle I am not a guitar expert but I do know that I'm supposed to be holding a steering wheel straight when I hold a steering wheel straight I turn left you guys got to get your s*** together you are 5 minutes away from my house and I want to buy a car from Campbell Ford but I cannot trust the service department that left lug nuts off my car and can't even align a vehicle I did alignments back when I was a kid and I don't know if somebody's learning on the numbers that are on my computer print out because it is all in the green and everything looks okay but putting the steering wheel straight I turn left More
Service at Campbell Ford Jeff and the rest of the staff in the service department are always friendly and helpful with any questions or concerns I have about service needs of Jeff and the rest of the staff in the service department are always friendly and helpful with any questions or concerns I have about service needs of my vehicles. More
Oil change - was fine Was told I need brakes, quoted just under $1000 Got it done at another service shop for $350 less. Your prices are high. Other than that we have Was told I need brakes, quoted just under $1000 Got it done at another service shop for $350 less. Your prices are high. Other than that we have never had any problems More
Responsive and comprehensive customer service I've had a very favorable experience with Campbell Ford, particularly with Bill Fletcher and Jason Ziesmer. They're responsive, thorough, attentive to I've had a very favorable experience with Campbell Ford, particularly with Bill Fletcher and Jason Ziesmer. They're responsive, thorough, attentive to details and deliver on their promise. More
Great Experience I haven’t purchased a car in about 10 years it’s always a long drawn out process. My purchase went fast Dan my salesman was informative, professiona I haven’t purchased a car in about 10 years it’s always a long drawn out process. My purchase went fast Dan my salesman was informative, professional and has been in contact after the sale. I appreciate that. I would totally recommend Dan and Campbell Ford. More
I could not get thru by phone or internet for appointment I did talk with “Service Mgr”. He seemed glad I called to report the disconnection on scheduling. Once I was there no problem getting (brake light) r I did talk with “Service Mgr”. He seemed glad I called to report the disconnection on scheduling. Once I was there no problem getting (brake light) replaces. More
New truck Jason was great to work with. Made sure I got what I was looking for for the price I wanted to pay. Would recommend Jason and Campbell Ford if you a Jason was great to work with. Made sure I got what I was looking for for the price I wanted to pay. Would recommend Jason and Campbell Ford if you are looking for a new or used car. Coffee is great to. More