Campbell Ford

Great experience Very nice staff, I appreciate all the help I got while I was there! I love my new ford focus! Everyone is super friendly, great first time experience Very nice staff, I appreciate all the help I got while I was there! I love my new ford focus! Everyone is super friendly, great first time experience for me! Big thanks to Eric Blad! More

These Guys really came through!! My wife and I were driving our oldest to college for her freshman year from Maryland to Berrien Springs when we realized our 2012 Honda Odyssey's brak My wife and I were driving our oldest to college for her freshman year from Maryland to Berrien Springs when we realized our 2012 Honda Odyssey's brakes were shot. We were only planning to be in Michigan for about 36 hours and knew we wouldn't make it home without doing something about the brakes. On a whim, I checked the internet for a dealership on the way and found Cambell. I knew we would be pushing it because they closed at 6 and we wouldn't arrive till a little after 5. We pulled into the dealership and Scott met us with a warm Michigan welcome. We told him we were interested in looking at Explorers and he showed us a large selection of really great inventory. Looking at the time I asked him if we could make a deal before they closed. He said absolutely. The team pulled together a great deal, trade and the financing in short order. We transferred all my daughters college bound belongings and we were on our way. Buying cars is not something I enjoy but our experience at Campell turned out to be one. Great Job Scott, Bill and Brian. Thank you!! More

Great people and well organized Such a great experience at this dealership. I had a price goal and they made it a reality while throwing in a few extras on top. I would recommend thi Such a great experience at this dealership. I had a price goal and they made it a reality while throwing in a few extras on top. I would recommend this team for your next purchase. More

Stay away!!!! Will never go there again. After waiting for 3 days and getting no where, they just kept saying they are working on it, but have been busy. So I went Will never go there again. After waiting for 3 days and getting no where, they just kept saying they are working on it, but have been busy. So I went to Rightway auto, was approved and in a great car in five minutes. You want a great car at a fair price and no BS stay away from Campbell Ford and go to RightWay Auto More

Ford Edge Great experience. Eric very personable and knowledgeable. Very concerned with my wants and needs. I would Definitely recommend people come and b Great experience. Eric very personable and knowledgeable. Very concerned with my wants and needs. I would Definitely recommend people come and buy here. Looking forward to working with service department if they are as good as sales department. More

Friendliness We felt Carl wasn’t honest, friendly and worked with us to get what we wanted. He explained clearly and helped us set up Ford Pass. We felt like we w We felt Carl wasn’t honest, friendly and worked with us to get what we wanted. He explained clearly and helped us set up Ford Pass. We felt like we were important customers and welcomed. More

Horrible Experience When Normally Provided with Great Servic Scheduled service appointment/recall work week in advanced. Asked about lender but was told that since work wouldn't take long (give 2 hour estimate) Scheduled service appointment/recall work week in advanced. Asked about lender but was told that since work wouldn't take long (give 2 hour estimate) they could offer a shuttle but not a lender.. no big deal. Dropped car the night before the appointment. waited for call the next day... 2 hours from time of appointment, nothing, 4 hours... nothing.. started calling... transferred to sevice department 3 times ... no one answered.. it wasnt until I explained to call taker that I had called 3 times did I actually talk to someone. When I finally did, got put on hold, someone picked up, then after realizing I wasn't the right person they were looking for, hung up. So I called back again, talked to some other people, was told the car wouldn't be done until 5, when asked why, got hung up again... called back again.. was promised a callback... waited an hour... no callback.. so I called back again.. promised another callback... finally.. 20 minutes later got called back.. was told that the time was wrong for the recall... when asked why no call to update during the day.. never really given a reason... All I can say that this is not typical of the service I normally receive but is a strong enough reason not to return More