Campbell Ford

Always honest and priced fairly I actually own a hyundai but bring my car to Campbell Ford because I had bought a Ford Edge from them before my Hyundai and I always liked their servi I actually own a hyundai but bring my car to Campbell Ford because I had bought a Ford Edge from them before my Hyundai and I always liked their service. Staff is good, always keeping you up to date and upfront about what needs to be done. They also gave me a loner car which was great since they had my car for the day and we only have one car. Only suggestion is that in the loner car they should have it with at least a half of a tank of gas so you are not worried about running out of gas. But as for the Campbell Ford they are always honest, well priced and do a great job! Love the warm cookies too, a nice touch. More

Professional Service Scott Mabry was very professional and responsive. He had great product knowledge and followed up after the sale to make sure I had no further questio Scott Mabry was very professional and responsive. He had great product knowledge and followed up after the sale to make sure I had no further questions that were not addressed. Overall positive experience. More

New car today We find this dealership is always clean, employees are friendly, and efficient. Carl has always been a pleasure to deal with; keeps us coming back! We find this dealership is always clean, employees are friendly, and efficient. Carl has always been a pleasure to deal with; keeps us coming back! More

Excellent experience, great customer service! Erik Blad was a pleasure to work with. His knowledge and professionalism was excellent. He went above any beyond to make sure my experience was a plea Erik Blad was a pleasure to work with. His knowledge and professionalism was excellent. He went above any beyond to make sure my experience was a pleasant one. I was able to communicate with him and he was able to get me into the car I wanted. He was very honest and made my purchase a comfortable one. Bill was awesome as well. If you are looking to purchase a car, make sure you go to Campbell Ford Lincoln and ask for Erik. You won't regret it. More

Purchasing a new used car Our salesman Scot Mabry was very knowledgeable and could explain the workings of our 2015 Ford Edge. He was very easy to work with and helped make th Our salesman Scot Mabry was very knowledgeable and could explain the workings of our 2015 Ford Edge. He was very easy to work with and helped make the transaction enjoyable. I would highly recommend Scot Mabry for your car needs. The business manager, Bill Fletcher made the sale very smooth and easy. I would highly recommend Campbell Ford in Niles, Michigan. More

Had another great experience They squeezed me in and did a great job. I also got the chance to test drive the 2018 Echo Sport. Thank you Scott Mabry! They squeezed me in and did a great job. I also got the chance to test drive the 2018 Echo Sport. Thank you Scott Mabry! More

No Bull Dealership Who would have thought that where my wife works there would be a discount. They do there best to keep the payments down where you need them. Good work Who would have thought that where my wife works there would be a discount. They do there best to keep the payments down where you need them. Good working with you Carl. We will be back in the future. More

Leased an new Ford Escape. Things went so smooth. I got everything tat I wanted on my car and more. The dealer ship was clean and nice. Worked well with my timing. Things went so smooth. I got everything tat I wanted on my car and more. The dealer ship was clean and nice. Worked well with my timing. More

Horrible Customer Service The customer service is appalling, to say the least. They sold me an extended warranty on my car back in 2014. I traded in my car a month ago and I wa The customer service is appalling, to say the least. They sold me an extended warranty on my car back in 2014. I traded in my car a month ago and I was told that I would be reimbursed for the extended warranty that I did not use and I only had to call Campbell Ford and provide my mileage on the car and they would issue a check to me- this was told to me by both the new dealership I was working with and Ford, when I called their 800 number. I have personally called Bill Fletcher at Campbell Ford 7 times and left 4 or 5 voicemails. I am being purposely avoided. My new dealership has called several times and talked to the owner and we are still dealing with this matter a month later with no resolution. I will never ever buy another vehicle from them again, and I would not recommend doing business with them unless you want to be given the runaround. They will gladly and easily sell you a car, but good luck if you need customer service after the initial service. More

Good people great car I am very happy with my "new to me" car. Scott is easy to get along with and worked hard to get me the best price. I am happy with the whole experienc I am very happy with my "new to me" car. Scott is easy to get along with and worked hard to get me the best price. I am happy with the whole experience and will look to Campbells in the future. More