Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Campbell Ford
Niles, MI
1,716 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,717 reviews
June 23, 2018
Excellent sales person and overall experience! Erik was very professional. He worked diligently to find a car at a price thay worked for us. I’d strongly recommend Campbell Ford and specifically Er Erik was very professional. He worked diligently to find a car at a price thay worked for us. I’d strongly recommend Campbell Ford and specifically Erik to friends, colleagues and family! More
by POBERLOW
Verified Customer
June 22, 2018
Lease 2018 MKX Jason provided me information about the 2018 MKX lease and there was a Black interior and exterior, which from previous lease he remembered that would Jason provided me information about the 2018 MKX lease and there was a Black interior and exterior, which from previous lease he remembered that would be my preference for a new lease. We drove the 2018 MKX and completed the lease within a few hours. He arranged to have the car washed,, the interior dusted, and had the car filled with gas and then proceeded to give me a tutorial while I was in the drivers seat. Jason also moved the car seat from my previous car to the new car and helped me transfer all of my belongings. He is very personable and helpful with his clients. I’ve also stopped in just this week to drop keys off and he offered to have my car washed and do a detailed cleaning on the interior and exterior of the 2018 MKX. He has excellent communication skills , reads the client and makes every effort to make my experience when visiting Campbell Ford pleasant. More
by HERRING2231
June 22, 2018
Awesome! My experience with Campbell Ford was to the point- no hazzles- which we did not want. Our salesperson was honest and up front the start! My experience with Campbell Ford was to the point- no hazzles- which we did not want. Our salesperson was honest and up front the start! More
by Diane
June 20, 2018
Great service Alway's friendly, get service in reasonable amount of time, very pleased, and alway's wash my car. very caring people. dealership is alway's clean. Alway's friendly, get service in reasonable amount of time, very pleased, and alway's wash my car. very caring people. dealership is alway's clean. More
by DOMINO1827
June 18, 2018
Thank you, Campbell Ford! Just purchased a certified pre-owned Lincoln. The buying experience was very pleasant. In fact there was no pressure. Carl and Erik were fantastic to Just purchased a certified pre-owned Lincoln. The buying experience was very pleasant. In fact there was no pressure. Carl and Erik were fantastic to work with. Thank you! More
by Laura Low
Employees Worked With
Other Employees :
The young man who buffed out a few superficial scratches at the last minute was very understanding and did a great job. , Carl Gilbert
June 18, 2018
The best car buying experience one could ask for Coming in the dealership with no credit score, and needing to buy an car as well as needing to start up credit again Carl and Bill did a unbelievable Coming in the dealership with no credit score, and needing to buy an car as well as needing to start up credit again Carl and Bill did a unbelievable job beyond any experience that i have had in buying a car in the past. Every detail from start to receiving the keys was handled with total professionalism, care to detail, and a complete pleasurable experience. I will gladly recommend the gentlemen, the dealership, and as well as the Ford product to anyone would really prefer excellence in car buying. Although I have bought cars here in the past and had a good experience I feel they really have stepped up there game as a whole and I will come back for my next car for sure More
by Amc
June 18, 2018
Two experiences Toby was very helpful in the service dept and kept me informed. But I went to get my oil changed and they said I needed an appointment and when I left Toby was very helpful in the service dept and kept me informed. But I went to get my oil changed and they said I needed an appointment and when I left I read a sign oil change no appointment necessary the last time they changed my oil I made an appointment and was told it’s not necessary so I will have my oil changed elsewhere More
by RDICKPAT
Employees Worked With
Scott Mabry, Carl Gilbert
June 15, 2018
Good experience Good experience . We Stopped by dealership not expecting to purchase a vehicle. Carl helped us and presented a deal which we thought was fair. We en Good experience . We Stopped by dealership not expecting to purchase a vehicle. Carl helped us and presented a deal which we thought was fair. We ended up buying the vehicle from the Campbell dealership. More
by Omall94
June 13, 2018
Body Shop Repair Dan assisted with ensuring the work in the body shop was completed properly. Manager never called back after calling and leaving messages twice. Tha Dan assisted with ensuring the work in the body shop was completed properly. Manager never called back after calling and leaving messages twice. Thank you Dan for making a bad situation good. More
by F_KARI
Employees Worked With
Dan Marshall
