Campbell Ford

Nothing unexpected and everything as they promised. I had repairs done to a 2005 Buick. As promised,they discussed repairs necessary with me and were open to putting together a plan that I could make wo I had repairs done to a 2005 Buick. As promised,they discussed repairs necessary with me and were open to putting together a plan that I could make work. I drive a truck over the road and so needed accommodation's such as rides and a few days storage and they helped me with those things no problem. They did a good job, were customer focused, fair, and trustworthy. More

Transmission failure turns into multi-week ordeal Major transmission failure, 2 tow trucks bills, weeks in the shop, Unfortunately major body damage [rear passenger door, rear quarter panel and right Major transmission failure, 2 tow trucks bills, weeks in the shop, Unfortunately major body damage [rear passenger door, rear quarter panel and right rear rim] was done to my vehicle while at Campbell Ford, more weeks in the shop. The dealership was very forth-coming regarding this matter and provided a loaner vehicle. When I went to pick up the vehicle I found the paint color did not match, the door was leaking water, and the car was filthy and not prepped after weeks in the body shop. Campbell has given me a loaner which I appreciate. I am now on my third loaner. [C Max had a defective fuel fill neck (you can’t get gas out of leather shoes). The second had a “charging error, Service Rngine Now” warning.]. This was and is a perfect storm of things that can go wrong all stemming from a transmission failure on a 2012 Ford Focus. At this point I am out over $500, and I still do not have my vehicle, 6 weeks today. More

Jeff and his crew Service department always takes care of me. Hence The reason for always going to Campbell. I have been a Campbell Ford customer for over 10 years. Service department always takes care of me. Hence The reason for always going to Campbell. I have been a Campbell Ford customer for over 10 years. I have also purchased new and used cars at Campbell Ford. More

Satisfied and Happy! During this transaction (one of many with Campbell Ford) I was interested in one of the F-150 Raptor's they had on the lot. I made arrangements with s During this transaction (one of many with Campbell Ford) I was interested in one of the F-150 Raptor's they had on the lot. I made arrangements with salesman Carl Gilbert to test drive the Raptor on Saturday morning, June 30, and immediately made a deal for the truck. I picked it up and drove it home on Monday, July 02, and couldn't be happier with the new truck. I feel like I received a fair trade-in price for the truck I was planning to trade in. Overall, the price of the Raptor was within the price range I was willing to spend. As anyone will tell you, I would rather pay less... always, but at this writing I am very satisfied with the deal we were able to agree upon. Carl Gilbert made the transaction very smooth and painless, and with Bill Fletcher's help, the financial portion was explained clearly and handled promptly. More

Great place We were interested in a certified used Expedition and found the one we purchased. It had all of the options we wanted and after test driving it, we a We were interested in a certified used Expedition and found the one we purchased. It had all of the options we wanted and after test driving it, we also found that it was in great shape with no blemishes. More

great experience After visiting a number of dealerships, I stopped in at Campbell Ford for a look. Having purchased a number of vehicles in my life, I have never owned After visiting a number of dealerships, I stopped in at Campbell Ford for a look. Having purchased a number of vehicles in my life, I have never owned a Ford. Even after I told the salesman, Erik Blad, that I was just looking, not ready to buy, he was so helpful and giving of his time with great follow up. Bottom line, he converted a life long Chevy fan. None of the other dealerships I visited have done any follow-ups, any call backs, nothing. It was like they wanted me to do all the work to find out why I should purchase their product over another brand. After several visits with Erik, he set up a test drive. I called him back and said I had decided to hold off from buying right now. He said he would keep in touch and he did. I bought the Ford Edge. Someone that was that helpful and worked that hard to win me over, I decided that's the guy I want to do business with! Thank you Eric Blad and thank you Campbell Ford. Thank you Erik Blad and thank you Campbell More

I didn't make a purchase. I was there with my sister. My sister and niece made purchases. We went for my sister and after she found what she wanted my niece found a vehicle she wanted. My sister and niece made purchases. We went for my sister and after she found what she wanted my niece found a vehicle she wanted. More

New car I leased a new edge with Carl and it was a great experience. The paperwork was painless, Carl was helpful, and the dealership as a whole was easy to w I leased a new edge with Carl and it was a great experience. The paperwork was painless, Carl was helpful, and the dealership as a whole was easy to work with. More

satisfied they had the truck i was looking for, a little high on price, but was want i wanted, helpful and freindly staff, would do business with them again. they had the truck i was looking for, a little high on price, but was want i wanted, helpful and freindly staff, would do business with them again. More

Best experience ever! I dealt with Erik Blad and her patiently explained the pros and cons between leasing a vehicle and buying outright. I never felt rushed or overwhelmed I dealt with Erik Blad and her patiently explained the pros and cons between leasing a vehicle and buying outright. I never felt rushed or overwhelmed. I would totally go to Campbell ford for all my car deals. Thanks Erik, I love my 2018 Ford Escape! More