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Campbell Ford
Niles, MI
1,717 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,717 reviews
August 17, 2018
Great and extremely helpful!!! Erik Blad was my salesman and his help and honesty was such a great thing to have when purchasing my vehicle. No bs about anything. Great help, great Erik Blad was my salesman and his help and honesty was such a great thing to have when purchasing my vehicle. No bs about anything. Great help, great people at Campbell ford!!!! More
by Matt51
August 16, 2018
Excellent service I have taken my car to Campbell Ford twice now, and each time, they have went above and beyond for me, to make sure I was happy and fixed my vehicle o I have taken my car to Campbell Ford twice now, and each time, they have went above and beyond for me, to make sure I was happy and fixed my vehicle on a very timely manner and with minimal/no cost at all. I will not take my vehicles any place else for repairs, and I definitely recommend them to anyone. I will be telling all of my friends to go here. Thank you so much to Mike James and everyone else who made my experience so easy and wonderful. More
by TerriS
Employees Worked With
Mike James, Jeff Wiginton
August 15, 2018
Simple and efficient Everything about purchasing a truck from Campbell Ford was easy and pleasant. Everyone was great to with especially our Salesman Carl Gilbert. C Everything about purchasing a truck from Campbell Ford was easy and pleasant. Everyone was great to with especially our Salesman Carl Gilbert. Carl was very nice as well as knowledgeable, he was a major part in our decision to Purchase.. Thanks Everyone, my wife and I love the truck.. More
by Steve1967
August 14, 2018
2018 Lincoln MKZ We had the very best experience with Campbell's. We lease every 3 years and they made everything so smooth, paperwork was ready and we were in and out We had the very best experience with Campbell's. We lease every 3 years and they made everything so smooth, paperwork was ready and we were in and out and on our way with our new car in no time at all. Our salesperson Erik Blad was excellent, very engaging and caring. He wanted to make sure we were happy and we are! More
by mdehale
August 14, 2018
First time buying a new car This was the first time I bought a new car, the team here was great and Erik was really helpful. I would come back here multiple times for any new For This was the first time I bought a new car, the team here was great and Erik was really helpful. I would come back here multiple times for any new Ford. More
by evanlane5
August 13, 2018
Great experience Very nice staff, I appreciate all the help I got while I was there! I love my new ford focus! Everyone is super friendly, great first time experience Very nice staff, I appreciate all the help I got while I was there! I love my new ford focus! Everyone is super friendly, great first time experience for me! Big thanks to Eric Blad! More
by Ericka Stephenson
August 04, 2018
On The Road Again! I had no car and was greatly in need. A flyer came in yhe mail stating call and verify winning number. I called Campbell, left a message and Eric re I had no car and was greatly in need. A flyer came in yhe mail stating call and verify winning number. I called Campbell, left a message and Eric returned my call. Eric offered to come get me, he arrived on time and we spent a productive day together. I looked over a few vehicles and test drove one; it felt good. Eric patiently walked me through the entire process maintaining his professionalism and warm personality. I appreciated his honesty and willingness to do whatever needed to ensure my satisfaction AND happiness from the first phone call until I received all paperwork two weeks later. I know he meant it when he told me I could call him with any questions or concerns. Thank you Eric and Campbell. I am very pleased with my Ford Escape and the customer service. I have worked in some form of customer service my entire professional life from front line to management. Well done Campbell Team, well done. More
by Ms B
Employees Worked With
July 31, 2018
These Guys really came through!! My wife and I were driving our oldest to college for her freshman year from Maryland to Berrien Springs when we realized our 2012 Honda Odyssey's brak My wife and I were driving our oldest to college for her freshman year from Maryland to Berrien Springs when we realized our 2012 Honda Odyssey's brakes were shot. We were only planning to be in Michigan for about 36 hours and knew we wouldn't make it home without doing something about the brakes. On a whim, I checked the internet for a dealership on the way and found Cambell. I knew we would be pushing it because they closed at 6 and we wouldn't arrive till a little after 5. We pulled into the dealership and Scott met us with a warm Michigan welcome. We told him we were interested in looking at Explorers and he showed us a large selection of really great inventory. Looking at the time I asked him if we could make a deal before they closed. He said absolutely. The team pulled together a great deal, trade and the financing in short order. We transferred all my daughters college bound belongings and we were on our way. Buying cars is not something I enjoy but our experience at Campell turned out to be one. Great Job Scott, Bill and Brian. Thank you!! More
by TMayer
July 28, 2018
Friendly dedicated sales staff. I went to Campbell’s with a list of specific wants and needs for my new truck. Although, they had more models to choose from on the lot than other I went to Campbell’s with a list of specific wants and needs for my new truck. Although, they had more models to choose from on the lot than other dealers did. They didn’t have the one that fit my list of options in my price range. Erik took his time and was determined to find me the truck I wanted. A few days later I was driving away happy. Thanks, Erik More
by Brent123456
Employees Worked With
July 21, 2018
Great people and well organized Such a great experience at this dealership. I had a price goal and they made it a reality while throwing in a few extras on top. I would recommend thi Such a great experience at this dealership. I had a price goal and they made it a reality while throwing in a few extras on top. I would recommend this team for your next purchase. More
by Cg
Employees Worked With
