Campbell Ford

Personal & Professional...Top Notch Team! I had been researching and shopping for cars on-line for a few months before deciding on a Ford Edge. After receiving the most personable and professi I had been researching and shopping for cars on-line for a few months before deciding on a Ford Edge. After receiving the most personable and professional service and support from Scott Mabry and Bill Fletcher, I am even more excited and confident about my new vehicle. They went the 'extra mile' to answer all my questions and take all the time I needed. I highly recommend Campbell Ford to anyone looking for a great car-buying experience! More

Professional Carl was the utmost professional throughout of purchase experience. He listened and was very helpful with any questions we had. Carl made this transa Carl was the utmost professional throughout of purchase experience. He listened and was very helpful with any questions we had. Carl made this transaction very enjoyable. More

Campbell Ford service Personnel very friendly and attentive to questions and concerns. Was able to make an appointment within a week, wait in house for service to be comple Personnel very friendly and attentive to questions and concerns. Was able to make an appointment within a week, wait in house for service to be completed and out in a timely manner. More

Quick Service! I was very pleasantly surprised that my car was done in just over 30 minutes. The projected service time had been 1 hour. I was even more pleasantly s I was very pleasantly surprised that my car was done in just over 30 minutes. The projected service time had been 1 hour. I was even more pleasantly surprised to learn that my service was free! I hadn't realized that after getting several oil changes there (I think 5), the next one is free! More

Not very productive Service department is great. Employees are friendly and very knowledgeable. Was not impressed with the sales side of the dealership. Given a car to Service department is great. Employees are friendly and very knowledgeable. Was not impressed with the sales side of the dealership. Given a car to test drive that NEVER should have been taken off the lot. More

Airbag Replacement Campbell arranged a rental car for me until my Lincoln airbag was replaced. When parts were available it took only 1 day to repair. I took it in and p Campbell arranged a rental car for me until my Lincoln airbag was replaced. When parts were available it took only 1 day to repair. I took it in and picked it up on the same day. The staff was very courteous and efficient. I will return in the future! More

Problem not fixed. Got my car back $1,100 later with new struts that I didn’t need and same problem I took the car in for in the first place. Got my car back $1,100 later with new struts that I didn’t need and same problem I took the car in for in the first place. More

Leasing a Fusion Scott was very patient and helpful in explaining the leasing process and finding the right vehicle for me. It all went very smoothly. After I lease Scott was very patient and helpful in explaining the leasing process and finding the right vehicle for me. It all went very smoothly. After I leased the Fusion, he took the time to show me the new features on the car. (My old car was a 2006, so almost everything was new to me.) More

BL3 Used car purchase The process was very easy and simple! The sales staff, general sales manager, and finance manager were all outstanding. I will keep my business here The process was very easy and simple! The sales staff, general sales manager, and finance manager were all outstanding. I will keep my business here and my family will be long time customers! More

Absolutely awesome! Andrew was phenomenal! Very knowledgable, helpful, and professional! He was also very personable. Me being a plumber, and dealing with the public a lo Andrew was phenomenal! Very knowledgable, helpful, and professional! He was also very personable. Me being a plumber, and dealing with the public a lot, I know there's a great way to be personable, but stay professional, too! Andrew knocked it out of the park in this area! Making a purchase like this had me and my wife very nervous about not finding the right car, or not being comfortable. Andrew was exceptional in making sure we were comfortable, informed, and making the right decision! My wife and I will definitely recommend this dealer, and more specifically, Andrew, to anybody we know looking to buy. More