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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,582 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,582 reviews

March 10, 2026

Convenient and great service that was personalized to my needs and they came to my home which was convenient for my schedule More

by conklin101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

Campbell Ford responded

We’re pleased our mobile service met your needs and delivered personalized care for your Ford right at home. Thank you for the five-star rating. Chris is glad we could work around your schedule.

March 10, 2026

Very easy to work with Easy to schedule service work and very informative if something needs to be done More

by tigheski
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly
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Mar 10, 2026 -

Campbell Ford responded

Thank you for highlighting how straightforward scheduling was and for noting that we kept you informed when service became necessary. Colin will be glad to hear you had a smooth Ford experience and we look forward to helping you again.

March 10, 2026

Excellent Customer service has improved from 3 years ago. I am impressed I forget about your mobile service and happy when I am reminded and if I want to use the mobile service. My battery was dead so it was More

by saxtoncl01
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
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Mar 10, 2026 -

Campbell Ford responded

Thank you for noticing the improvements in our service over the past three years. We’re happy Chris could arrange mobile assistance to replace your Ford C-Max Hybrid’s battery. Please reach out if you need our team again.

March 10, 2026

Super easy, and quick. Tech was personable and offered to help with other potential issues in the vehicle. Will look forward to using this service again. More

by CJANUTOL
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
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Mar 10, 2026 -

Campbell Ford responded

Thank you for your feedback. We’re pleased the service was quick and that Chris could help address potential concerns on your Ford Explorer. We look forward to assisting you again.

March 10, 2026

He was curious and kind He didn't his job effectively and fast. No problems with the task at hand. More

by lew190949
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Report | Print
Mar 10, 2026 -

Campbell Ford responded

It’s great to hear that Chris provided kind and efficient service for your Mustang. Thank you for the five-star rating and for trusting us with your Ford. We look forward to helping with your next service.

March 10, 2026

I have literally never had a more convenient and simple to handle experience with any vehicle related work. Chris was very professional and polite and was done with handling the recall within 30min. Outsta More

by Ravenous6464
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Report | Print
Mar 10, 2026 -

Campbell Ford responded

It’s wonderful to hear that Chris made your Ford Edge recall so convenient and straightforward. We’re glad he handled everything professionally and completed the work in just 30 minutes. Thank you for the five-star rating, and we look forward to helping you again.

March 10, 2026

Vince and his team are fantastic. We had a tricky situation which was handled quickly and with great satisfaction! Electrical issues are never simple and this was no exception. But it More

by LARIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Bledsoe FIVE STARS!
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Mar 10, 2026 -

Campbell Ford responded

It’s great to hear that Vincent and our team handled the Lincoln MKC’s electrical issue so quickly. We’re pleased you’re thrilled with the repair. Let us know if you have any other needs.

March 10, 2026

The service we received was exactly what we were hoping for and was very convenient. More

by andyperrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2026 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

March 10, 2026

Corey Steinert was excellent to work with and made the purchase seamless. He was honest and trustworthy. More

by joedoll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

Campbell Ford responded

Thank you for sharing your positive experience with Corey. We’re glad his honest and trustworthy approach made your purchase of the used Ford Expedition Max seamless. Enjoy the road ahead in your Expedition Max.

March 10, 2026

ERIK IS THE BEST! VERY GOOD EXPERIENCE. WAS NOT EXPECTING TO BUY A TRUCK BUT I WAS READY TO BUY A TRUCK. THIS WAS THE 1ST TIME WE HAVE DONE BUSINESS WITH CAMPBELL FORD More

by F150 LOBO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kait Genge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

Campbell Ford responded

Thank you for choosing our team for your new Ford. We’re thrilled Erik helped make your first time with us so smooth. We look forward to seeing you again soon.

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