Campbell Ford

Great experience, salesman Carl was totally transparent on the trucks I was looking at, no pressure. I would definitely return again. I drove by several dealers to buy here. on the trucks I was looking at, no pressure. I would definitely return again. I drove by several dealers to buy here. More

I was researching vehicles and pricing online, and was immediately inundated with sales people texting, e-mailing, and calling me. One dealership stuck out, and it was Campbell Ford Lincoln, Inc. I rece immediately inundated with sales people texting, e-mailing, and calling me. One dealership stuck out, and it was Campbell Ford Lincoln, Inc. I received a text from Katelyn Robbins, the Business Development Manager. I explained I was not "buying" a car immediately, but that I was just checking to see what was available in my price range. I had not bought a brand new car in over 40 years. Katelyn was very polite and was not pushy. She told me that if she could be of any assistance, to please call her and she would help us navigate the car buying waters. 3 to 4 weeks later, my wife and I were ready to look at vehicles in earnest. We went to Campbell's and asked for Katelyn. She explained what her role was in assisting car buyers. She asked us questions to hone in on what we were looking for in a vehicle, pricing, etc... She took us to meet salesman Carl Gilbert. We immediately felt comfortable with Carl, too. He continued to help us wade through the vehicles and options, as well as pricing, and what incentives we would be able to utilize if we bought a new vehicle. We were able to test drive the Escape and the Edge. Carl did not pressure us to make an immediate decision, but rather let us leave to make a decision over the weekend. We went back to see Carl the next week, and we bought the 2020 Edge. We needed to secure the downpayment and tie up some lose ends on our end. We signed the loan papers a couple of days later with Business Manager, Bill Fletcher, who reviewed all the paperwork that needed signing and also explained in layman terms what each entailed. These three people, Katelyn Robbins, Carl Gilbert, and Bill Fletcher, are the reason we bought from Campbell Ford Lincoln, Inc.. They were top notch, personable, professional and they gained our trust. We are very happy with our choice of dealership and with our new Ford Edge. We have since been contacted by Carl Gilbert, who has continued to help us learning all the bells and whistles of the car. Thanks to Campbell and Katelyn, Carl and Bill, for helping us old timers come out winners with a new car that we love. We will recommend Campbell to all our friends and family. More

A great job done by great people that want to help you get in to the truck you want. We will buy our next car from them aswell get in to the truck you want. We will buy our next car from them aswell More

I chose Campbell Ford because of the service I have I chose Campbell Ford because of the service I have received when my company car needed service. I was it touch with Erik over the last couple of ye I chose Campbell Ford because of the service I have received when my company car needed service. I was it touch with Erik over the last couple of years in order to buy a car when I retired. More

Our experiences at Campbell have always been exceptional, and low pressure. Jason always treats us well and we love dealing with him. I would highly recommend them to anyone! and low pressure. Jason always treats us well and we love dealing with him. I would highly recommend them to anyone! More

Great experience. Everyone was professional and friendly. Bill Cammett's first day on the job. He was great. Unable to make a selection below for Bill but would give him a 5 star rating! Bill Cammett's first day on the job. He was great. Unable to make a selection below for Bill but would give him a 5 star rating! More

Thank you Scott Mabry and Campbell Ford in Niles for there exceptional service . They will take great care of you when buying yourself a vehicle!!! there exceptional service . They will take great care of you when buying yourself a vehicle!!! More

A pleasure to work with. Professional and friendly the entire process! Very happy with my purchase, and would love to do business with them again! entire process! Very happy with my purchase, and would love to do business with them again! More

We worked with Ethan. We highly recommend him. He was honest, loyal, communications was spot on, if he did not know he found out. He represents Ford 100%. honest, loyal, communications was spot on, if he did not know he found out. He represents Ford 100%. More

Pleasant experience. Worked with Erik. He didn't BS me, is knowledgeable about the vehicles. Was honest and upfront with all of the paperwork. The title clerk, Heather, went out of her way to help make s is knowledgeable about the vehicles. Was honest and upfront with all of the paperwork. The title clerk, Heather, went out of her way to help make sure that all of the paperwork was complete. Very thorough in her job. She even drove my old vehicle home for me. Above and beyond service. More