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Campbell Ford

Niles, MI

4.7
1,948 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,948 reviews

February 27, 2021

This is my second vehicle I have purchased at Campbell Ford. I had the best experiences and hassle free. Scott Mabry was great to work with and provided great customer service. Scott went above and beyon More

by Tammy P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Mabry
Mar 31, 2021 -

Campbell Ford responded

Tammy, we are so happy to hear that you had a great experience with us again! We strive for customer service excellence and it sounds like Scott Mabry and Bill Fletcher were able to provide that to you!

February 26, 2021

Our overall experience with Campbell Ford Lincoln was excellent. Everyone we dealt with was attentive, informative, and professional. We would definitely recommend Campbell Ford and would purchase a new More

by sharonstjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Cammett
Mar 31, 2021 -

Campbell Ford responded

Sharon, thank you for taking the time to review Campbell Ford and Bill Cammett! We are happy to hear that you had an excellent experience and we appreciate your business!

February 26, 2021

This is my 3rd lease with Campbell. They are very professional and fair. I’ve really enjoyed working with Scott on all 3 leases. Hopefully there will be a 4th. More

by amyjb3333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Mabry
Mar 31, 2021 -

Campbell Ford responded

Amy, we are so happy to hear that you chose to work with us and Scott Mabry again! We appreciate your business greatly!

February 24, 2021

Both of the Bills and Jen were all amazing helpful and Friendly they made our experience great. We recommend anyone to go work with them. More

by Dolphyn_1307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Singleton gets 5 stars , Bill Cammett
Mar 31, 2021 -

Campbell Ford responded

We are so happy to hear that you had a great experience! We strive for customer service excellence and it sounds like "both Bills" and Jen were able to deliver that for you! We appreciate your business!

February 22, 2021

Good service, friendly and accommodating.the price was the only thing I would have liked to be improved. The sales and finance people were very good More

by sharvestor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bell, Bill Cammett
February 22, 2021

Our experience was top notch from start to finish. We love our car, Scott worked diligently to find us the best fit. We are very happy we found Campbell Ford/Lincoln. More

by jennyjones613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Mabry, Bill Cammett
February 20, 2021

The sales and finance departments are the best. Service is the worst I have every dealt with. This is our 7th brand new Ford since 2011 and most likely our last. More

by JCKnezic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Mabry, Jennifer Antes, Bryan Ebert
February 19, 2021

Erik has helped find for our last several vehicles, and he is the best! He always goes above and beyond to find exactly what we want! More

by ja41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

Very disappointed in his attitude. Apparently he knows more than everyone else and is not afraid to let you know this. Insinuated that because of my age I didnt know what i was talking about. More

by ewrobo2003
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tony Coshow
February 12, 2021

I love the location and the customer service is excellent. Bill took the time to explained all the bells and whistles on my new vehicle! More

by mis72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cammett
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