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Campbell Ford

Niles, MI

4.7
2,582 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,582 reviews

March 16, 2026

Waited 2 weeks for mobile service. Mobile mechanic called at end of day and said he was not going to keep the appointment. I call to reschedule and have to wait another 2 weeks for ano More

by 0492vs
Recommend Dealer
No
Employees Worked With
Chris Gamez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Mar 21, 2026 -

Campbell Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 16, 2026

No written review. I am not submitting a written review. I was happy with the service More

by irishalways14
Recommend Dealer
Yes
Employees Worked With
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Campbell Ford responded

We’re glad you were satisfied with the service for your used Ford Fusion. Thanks!

March 14, 2026

Very friendly and did a fantastic job. Very friendly and did a great job preforming a recall on our mustang. More

by mikequearry
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Mar 14, 2026 -

Campbell Ford responded

Chris and our team were happy to handle the recall on your Ford Mustang with friendly and attentive service. Thank you for trusting us with your Mustang. We look forward to assisting you again.

March 14, 2026

Scheduling the repair was customer friendly and the repair and communication was top notch! I would definitely recommend Campbell Ford for service.? More

by STEVEFREDERICK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Coshow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2026 -

Campbell Ford responded

We’re glad to hear our scheduling process was convenient and that the repair and communication for your Ford Escape were exceptional. Thank you for recommending our service and we look forward to assisting you again.

March 14, 2026

Every one was very polite and professional. Also informative about my Ford vehicle. It was Fantastic ! More

by Zoopsia
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Mar 14, 2026 -

Campbell Ford responded

We’re delighted our team was polite and informative during your Ford Transit Connect service. Chris and our staff appreciate your kind words. We look forward to helping you again soon.

March 14, 2026

They seemed professional . .. had been going to Seely Ford ... they were questional ... More

by Zoopsia
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Mar 18, 2026 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 13, 2026

Erik Blad, Kait Genge, and Brian Lares were professional, extremely accommodating, and very helpful. From initial contact through sale, there was no surprises, and everything was seamless. I was apprehensive More

by jason.jarosik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kait Genge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Campbell Ford responded

We’re delighted Erik, Kait, and Brian provided seamless communication and made the process smooth during your long drive. It’s wonderful to know you’re enjoying your new Ram 1500, and we appreciate your recommendation.

March 12, 2026

The convenience of having them come to my place of work to complete a recall is fantastic! More

by Ryan
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Mar 12, 2026 -

Campbell Ford responded

We’re glad Chris could bring our mobile service to your workplace. We’re pleased it made the recall on your Ford convenient. Thank you for your 5-star review.

March 11, 2026

Unexpected phone call for recall inspection. Excellent experience and was very grateful for the service More

by sdeuce
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Mar 11, 2026 -

Campbell Ford responded

We’re glad our proactive call to arrange your Ford Mustang recall inspection fit your needs. Thank you for sharing that you had an excellent experience, and we look forward to helping with any future service.

March 11, 2026

I had a great experience at Campbell Ford! Corey was my sales guy and he made the whole process really easy and stress-free. He was patient, answered all of my questions, and made sure I found More

by KenCampbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Campbell Ford responded

We’re thrilled Corey made your Ford Explorer purchase smooth and stress-free. Enjoy your new Explorer and feel free to reach out with any questions.

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