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Campbell Ford
Niles, MI
1,948 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,948 reviews
April 16, 2021
Excellent customer service. Always willing to help. Prompt service. Sales people are helpful and have been there for a long time, no high turnover rate Prompt service. Sales people are helpful and have been there for a long time, no high turnover rate More
by HLHEDMAN
Verified CustomerEmployees Worked With
April 16, 2021
JZ does a great job, he knows the products and is realistic about prices. Aaron is a great Tech. Knows the product and how to fix them correctly the first time. I check with him before I buy a car realistic about prices. Aaron is a great Tech. Knows the product and how to fix them correctly the first time. I check with him before I buy a car to see if it has service problems. More
by Rod P
April 16, 2021
The folks at Campbell Ford are all very friendly and helpful. We are very happy with the service we have received, and look forward to our future business with them. helpful. We are very happy with the service we have received, and look forward to our future business with them. More
by LIZMARTIN5459
April 12, 2021
As always very smooth deal. Friendly people to deal with. Everyone is so nice to work with. Will definitely be back in the near future. Everyone is so nice to work with. Will definitely be back in the near future. More
by carrie_long
April 10, 2021
My wife and I went to Campbell to have our Edge serviced. I saw Carl Gilbert was there so I went over to talk about cars in general and what was happening in the auto world. He told me about all the new fe I saw Carl Gilbert was there so I went over to talk about cars in general and what was happening in the auto world. He told me about all the new features in the new Edge models. He researched for the discounts that were available for me, assessed my 2016, ran the numbers and it turned out he could put us in a 2020 edge with just about the same monthly payment. We didn't intend to buy a new car that day, but after Carl explained all the advantages, we drove the 2020 home. We were very happy with the deal Carl made for us. It turned out to be a very wonderful "service" trip. Thank you Carl, Bill Fletcher and all the other pleasant people at Campbell. You made the sun shine thru the rain. Joe and Shirley Kruppa More
by KRUP53
April 07, 2021
I went to Campbell Ford here’s ago and swore I would never go back, due to bad experiences. I Decided to give them another try. Eric Blad is a fantastic salesman. When I couldn’t find what I was lookin never go back, due to bad experiences. I Decided to give them another try. Eric Blad is a fantastic salesman. When I couldn’t find what I was looking for he contacted me several days later telling me of a great find. It ended up being just the one I was looking for and needed. I would highly recommend him if you’re looking for A vehicle. More
by Satty.pue49
April 06, 2021
Erik was a great sales men. He was not pushy and found me exactly what i wanted.. i will be referring people to you. Thank you me exactly what i wanted.. i will be referring people to you. Thank you More
by Chelseaallison15
April 05, 2021
Jason, my Salesman, is AWESOME! This is the 3rd car that I have gotten from him/Campbell Ford. Each time he has found the best vehicle and deals to fit my wants and needs. I have no problem recommending t I have gotten from him/Campbell Ford. Each time he has found the best vehicle and deals to fit my wants and needs. I have no problem recommending them to anyone that asks. More
by TUALOU13
Employees Worked With
April 05, 2021
The demo went well. Nice facility and choices available. Has the feel of quality and trust. Our choice of car was detailed very well and looked as good as possible. Has the feel of quality and trust. Our choice of car was detailed very well and looked as good as possible. More
by MBudd
Employees Worked With
