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Campbell Ford

Niles, MI

4.7
1,949 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,949 reviews

May 19, 2021

great people to work with.did not have many suv to choose from but jason found one for me and even the wright color. THANKS! More

by BIGBLOCK-396
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Campbell Ford responded

So happy to hear we were able to find and provide a vehicle for you that you love! Thank you for taking the time to leave us a stellar review and for your business! - Katelyn Robbins

May 17, 2021

What a great day that was... we planned on seeing a vehicle, not expecting to drive it home the same day. We cannot believe how effortless this transaction was. There was ZERO stress, ZERO conflict. More

by PHAHN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Campbell Ford responded

Thank you for taking the time to leave us a review! I see we excelled in the areas of customer service, friendliness, and pricing. How can we improve our overall experience? Give me (Katelyn) a call at 269-684-8300 so I can ensure everything was spectacular for you! Thanks!

May 17, 2021

Very helpful staff! Clean facility. Sales representative was very friendly and helpful. Good location and layout. Features of vehicles explained very satisfactory. Knowledge of cars by rep very good. More

by COLSONJON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Campbell Ford responded

Jon, thank you for taking the time to leave us a stellar review! I am so happy to hear of your awesome experience! Thank you for your business and I hope you are enjoying your new vehicle!

May 14, 2021

Jason made it a point of stopping before he went home, he was already done for the day, he saw me looking after 6pm and came back to let me know if I needed help to contact him the next day. He didn't have t More

by conradv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Campbell Ford responded

Thank you for taking the time to leave us a review, I would love to set up a time to go over all of your new vehicles features! Give Katelyn a call at 269-684-8300. Thank you!

May 11, 2021

Bill and Scott at Campbell Ford made sure that our experience was exceptional. They worked to make the purchase easy. We would highly recommend seeing them. More

by KarinD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Mabry, Bill Cammett
May 17, 2021 -

Campbell Ford responded

Karin, thanks for leaving Bill and Scott a rockin' review! We appreciate your business!

May 10, 2021

Erik was very friendly and knowledgeable about our truck. He was also very helpful explaining how all of the electronics in our truck operated and went out of his way to make our long 500 mile trip to their More

by Kimpy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Campbell Ford responded

Kimpy, we are so happy to hear about the stellar experience Erik was able to provide to you! We thank you for making the long trip and for your business! -Katelyn Robbins

May 05, 2021

My wife and I went to Campbell Ford to have "The Works" done to our 2016 Edge. While waiting, I went over to talk to Carl Gilbert. We had no intention to buy a new car, our blue Edge was still doing it's More

by KRUP53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Gilbert
May 17, 2021 -

Campbell Ford responded

Shirley and Joe, we are so glad to hear that Carl provided such a great experience for you both (and that he even made it quit raining)! Thank you for taking the time to leave us such a nice review! -Katelyn Robbins

May 04, 2021

Thanks for everything great jod from the ford team great experience I'll be back for sure great good team at camp will ford thanks More

by victorrangel64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bell
May 17, 2021 -

Campbell Ford responded

Victor, we are so happy to hear about the great experience that Erik, Bill, and Katelyn provided for you. Thank you for the great review and for your business!

May 03, 2021

I was very pleased with Eric and the staff at Campbell Ford in helping me with my leasing of my car. I would recommend other people to visit Campbell when they are looking for a vehicle. Thank you Eric More

by J.KINYON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Campbell Ford responded

We are so happy to hear that Erik was his usual self and extended his kindness and helpfulness to you! Thank you for taking the time to leave us an awesome review, we appreciate it! -Katelyn Robbins

April 29, 2021

We were very pleased with Eric our salesman and with Campbell Ford. They were very kind and seamed to care about us.We are happy with our car. More

by bz1948
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bell
May 17, 2021 -

Campbell Ford responded

We are so happy to hear about your friendly and kind interaction with Erik! Thank you for taking the time to leave us and Erik a positive review, we so greatly appreciate it!

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