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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
1,949 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,949 reviews

October 27, 2021

Great, seamless experience purchasing a new vehicle. Katelyn (and everyone I dealt with here) was friendly, knowledgeable, and professional. Highly recommend! More

by JenFitz9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn, Chad Stewart
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Nov 15, 2021 -

Campbell Ford responded

Jennifer, it was so great getting to know you and finding the perfect vehicle that you absolutely love while still being functional for your needs! Don't forget your free car washes for life and the Lincoln pick-up and delivery service we have available! Thank you, Katelyn Robbins - Business Development Manager

October 21, 2021

As we have come to expect over our relationship with Campbell, we were dealt with courteously, professionally, efficiently and completely satisfactorily. More

by smw
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2021 -

Campbell Ford responded

Thank you for taking the time to leave us a rockin' review! So happy to hear that you've had the opportunity to experience our awesome crew here at Campbell Ford. We appreciate your business! Thank you, Katelyn Robbins - Business Development Manager

October 12, 2021

3rd time purchasing a vehicle at Campbells. Scott Mabry there is amazing to work with. More

by amygetman84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mabry
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Nov 15, 2021 -

Campbell Ford responded

Amy, thank you for taking the time to drop us a line and for an excellent survey! I am so happy to hear of another great experience with Scott Mabry. We appreciate your business. Thank you, Katelyn Robbins - Business Development Manager

October 08, 2021

Have worked with same sale person on last three purchases. Scotty has done well by me. Service has been good as well. More

by REALLIFE1846
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin in service. Very good experience!, Scott Mabry
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Nov 15, 2021 -

Campbell Ford responded

Thank you for taking the time to leave us some kind words! I see some of the categories aren't 5-stars. What can we do to improve? I would love to hear from you about your experience! You can reach me at 269-684-8300 or via email at krobbins@campbellfordlincoln.com Thank you, Katelyn Robbins - Business Development Manager

October 06, 2021

Scott pulled it off again…I am very happy with the service at Campbell Ford! More

by SAMANTHASEARS01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lares
Other Employees : Scott Mabry
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Nov 12, 2021 -

Campbell Ford responded

Samantha, thank you for taking the time to leave us an awesome review! We appreciate your business and hope you are enjoying your new vehicle! Thank you, Katelyn Robbins - Business Development Manager

October 06, 2021

Bill was friendly and professional, making sure the every aspect of my pick-up purchase went smoothly. More

by bll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Cammett
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Nov 12, 2021 -

Campbell Ford responded

So happy to hear of your smooth transaction here at Campbell Ford with Bill! We hope you are enjoying your new vehicle, don't forget you have free car washes for life when purchasing a vehicle with us! Thank you, Katelyn Robbins - Business Development Manager

October 05, 2021

Work with the client till able to get the car we want. Eric was very nice to work with More

by VENALFAMILY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
Other Employees : Bill Fletcher 5 star
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Nov 12, 2021 -

Campbell Ford responded

Thank you for taking the time to leave us a great review! I am glad to hear Erik was his usual nice self! I'll be sure to pass along the kind words. Thank you, Katelyn Robbins - Business Development Manager

October 04, 2021

I had a great experience felt rushed into picking a car but i love Campbell’s More

by Regina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Mabry, Bill Cammett
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Nov 12, 2021 -

Campbell Ford responded

Regina, I am so happy to hear of your great experience at Campbell Ford. I apologize if you felt rushed in purchasing your vehicle, we hope you are enjoying it! Don't forget your free car washes for life! Thank you, Katelyn Robbins- Business Development Manager

September 30, 2021

Very easy to work with. Erik returned calls and did exactly what he said he would do. Explained the car's features and set up a cell phone for use on the car More

by stevehartman171
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
Report | Print
Sep 30, 2021 -

stevehartman171 responded

Erik is very nice to work with and follows up and made the buying process quick and easy. Explained all the details of the car.

September 28, 2021

This is the second vehicle that I have purchased with Scott Mabry as my rep.. Excellent to work with. Very polite staff.. More

by RWILSON51171
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Mabry, Jack Bell
Report | Print
Nov 12, 2021 -

Campbell Ford responded

So glad to hear of your awesome experience with us and Scott Mabry! Thank you for taking the time to leave us a great review! We hope you are enjoying your new vehicle! Thank you, Katelyn Robbins - Business Development Manager

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