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Camp Chevrolet

Spokane, WA

4.3
359 Reviews

101 E Montgomery Ave

Spokane, WA

99207

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Showing 359 reviews

June 22, 2022

My experience with Toni Cornell was superb, she made me feel like a Queen . She got me the best alternative of what I wanted, all necessary financial assistance , didn’t stop at that but also ensured my go More

by NENAS LITTLE AFRICA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McCaughey, Jordan Nissen, Kip Adams, Richard Pebles, Joe Williams, Jared Cord, Cody Edwards, Pamela Graese, Duane Wagner, Jim Baughman
Jun 22, 2022 -

Camp Chevrolet responded

It is amazing to know that our Sales Team provided you with a satisfying experience here at Camp Chevrolet Cadillac. Our team strives to provide the best options and interactions during the purchasing process. We are glad that we could assist you in achieving your goal for your husband. Congratulations on the purchase of your Dodge Caravan! We hope to be able to assist you in the future with any automotive needs.

June 15, 2022

Terrible service department. I waited over 45 minutes to get the keys to my car, after the phone call that my car was ready for pickup. Then I proceeded to tell the front desk la More

by Tristaflodder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Linda Kanally
Jun 16, 2022 -

Camp Chevrolet responded

Hello Trista, Thank you for taking our call. Your unhappiness is understandable, and I can assure you this experience is not indicative of the first-class care we want our service guests to enjoy. I’d hate to lose your business over a visit like this and appreciate the opportunity to win back your confidence. If you would like to speak to me personally as well, I can be reached at the number below and am more than happy to assist. Sincerely, David Mortlock Service Manager 509-444-0979.

June 10, 2022

Just brought a 2022 Silverado 1500 4wd short bed with 2. 7 turbo motor. It will get better mileage than the 5.7 Dodge ram quad cab long bed I rarely drive. Camp was personable and efficient. Glad I went! More

by jmikereno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Jones, amanual robidoux
Jun 10, 2022 -

Camp Chevrolet responded

Hello, We're glad you visited us too! Thank you very much for trusting us with your business at Camp Chevrolet. We know you are going to love that awesome new truck. Please stay safe and enjoy your travels ahead, and be sure to let our team know whenever we can be of assistance with anything you may need down the road.

May 13, 2022

Very professional process. Aaron was friendly and efficient in all respects. There was a video taken which showed a detailed inspection of the undercarriage and all was well. More

by Jack
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cord
May 13, 2022 -

Camp Chevrolet responded

Jack, thank you for the review. We are so pleased to hear that Aaron was friendly and efficient, and that you appreciate the video for added transparency.

April 11, 2022

This happens to be the worst dealership I have ever been to. Zedidiah Zilar is a worthless when trying to talk with him in person and he doesn't respond by phone, AT ALL!!!! Then there is the finance manage More

by katiekahl18
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zeb Zilar
Apr 18, 2022 -

Camp Chevrolet responded

Hello Katie, Thank you for making me aware of this matter. It’s regrettable to learn of your frustrations both with your vehicle and the level of service you have received from our team. We want you to enjoy first-class care throughout your vehicle ownership, and I sincerely apologize for the unhappiness you have been caused. When you are available, please contact me directly at 509-444-0973 and I will do everything I can to ensure your needs are entirely addressed. Randy Cannon General Sales Manager

March 03, 2022

Bought a used truck from them the beginning of the year. The transmission broke the very next day. Told them what happened. They pretty much said sorry about your luck. Had to pay six grand to fix it. I kep More

by Christopherpeeples82
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zeb Zilar
Mar 09, 2022 -

Camp Chevrolet responded

Hello Christopher, Thank you for alerting us to your concerns. We want our customers to experience first-class assistance throughout the ownership of their vehicle. It is regrettable to hear of your frustrations, and I would appreciate an opportunity to do what I can to help resolve them. Please contact me at 509-444-0973. David Mccaughey General Sales Manager

January 30, 2022

Normal buying experience; until 3 months later. I bought a vehicle and traded in my old vehicle. I received an impound notice that my old vehicle was still under my name and had been impounded. I tried talk More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General Manager & General Sales Manager, Pamela Graese, Duane Wagner
Feb 01, 2022 -

Camp Chevrolet responded

Hello Michelle, While we appreciate your concerns, we wanted the opportunity to clarify a few things. When you spoke to our receptionist upon arriving at our dealership, she notified one of our office staff members who offered to assist you personally. You declined that offer, as well as one to speak with her by office phone, and instead requested we put the call on speaker. During that conversation, you were informed that in the State of Washington, it is the customer’s responsibility to report they have sold or traded-in their vehicle. We also asked that you provide us with the impound notice so that we could assist you in taking care of everything. You declined to respond to that request; however, we located the information and sent everything necessary to the impound lot to release you from responsibility. We wish you the best moving forward, and if I can be of any additional assistance regarding this matter, please contact me at 509-444-0973. David Mccaughey General Sales Manager

March 26, 2021

20 hours agoThis place will sell a vehicle right out 20 hours ago This place will sell a vehicle right out from under you. They do NOT offer contactless purchasing as they say it is first come first s More

by Katiefox1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Williams
Apr 07, 2021 -

Camp Chevrolet responded

Thank you for sharing your feedback with us. We’re sad to hear you did not have a good experience. Would you like to speak with one of our customer service representatives? We would like to resolve this issue. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or (509) 381-2970 to speak directly with General Manager Jim Baughman so we can provide a solution to this issue.

February 12, 2021

I tried buying a used car from this dealership. The treatment I got from the beginning to the end was very awful. I will not buy from this dealership ever again. Prospective buyers beware! More

by B
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Edwards
July 16, 2020

AWFUL customer service! I went to look at a vehicle, and they couldn't find the key. The guy texted me later that evening and said that they would have a locksmith come to make a new key, and he would get b More

by Sara
Recommend Dealer
No
Employees Worked With
Ross, Cody Edwards
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