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Camp Chevrolet

Spokane, WA

4.2
356 Reviews

101 E Montgomery Ave

Spokane, WA

99207

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Showing 356 reviews

May 13, 2022

Very professional process. Aaron was friendly and efficient in all respects. There was a video taken which showed a detailed inspection of the undercarriage and all was well. More

by Jack
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Cord
May 13, 2022 -

Camp Chevrolet responded

Jack, thank you for the review. We are so pleased to hear that Aaron was friendly and efficient, and that you appreciate the video for added transparency.

April 11, 2022

This happens to be the worst dealership I have ever been to. Zedidiah Zilar is a worthless when trying to talk with him in person and he doesn't respond by phone, AT ALL!!!! Then there is the finance manage More

by katiekahl18
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zeb Zilar
Apr 18, 2022 -

Camp Chevrolet responded

Hello Katie, Thank you for making me aware of this matter. It’s regrettable to learn of your frustrations both with your vehicle and the level of service you have received from our team. We want you to enjoy first-class care throughout your vehicle ownership, and I sincerely apologize for the unhappiness you have been caused. When you are available, please contact me directly at 509-444-0973 and I will do everything I can to ensure your needs are entirely addressed. Randy Cannon General Sales Manager

March 03, 2022

Bought a used truck from them the beginning of the year. The transmission broke the very next day. Told them what happened. They pretty much said sorry about your luck. Had to pay six grand to fix it. I kep More

by Christopherpeeples82
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zeb Zilar
Mar 09, 2022 -

Camp Chevrolet responded

Hello Christopher, Thank you for alerting us to your concerns. We want our customers to experience first-class assistance throughout the ownership of their vehicle. It is regrettable to hear of your frustrations, and I would appreciate an opportunity to do what I can to help resolve them. Please contact me at 509-444-0973. David Mccaughey General Sales Manager

January 30, 2022

Normal buying experience; until 3 months later. I bought a vehicle and traded in my old vehicle. I received an impound notice that my old vehicle was still under my name and had been impounded. I tried talk More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General Manager & General Sales Manager, Pamela Graese, Duane Wagner
Feb 01, 2022 -

Camp Chevrolet responded

Hello Michelle, While we appreciate your concerns, we wanted the opportunity to clarify a few things. When you spoke to our receptionist upon arriving at our dealership, she notified one of our office staff members who offered to assist you personally. You declined that offer, as well as one to speak with her by office phone, and instead requested we put the call on speaker. During that conversation, you were informed that in the State of Washington, it is the customer’s responsibility to report they have sold or traded-in their vehicle. We also asked that you provide us with the impound notice so that we could assist you in taking care of everything. You declined to respond to that request; however, we located the information and sent everything necessary to the impound lot to release you from responsibility. We wish you the best moving forward, and if I can be of any additional assistance regarding this matter, please contact me at 509-444-0973. David Mccaughey General Sales Manager

March 26, 2021

20 hours agoThis place will sell a vehicle right out 20 hours ago This place will sell a vehicle right out from under you. They do NOT offer contactless purchasing as they say it is first come first s More

by Katiefox1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Williams
Apr 07, 2021 -

Camp Chevrolet responded

Thank you for sharing your feedback with us. We’re sad to hear you did not have a good experience. Would you like to speak with one of our customer service representatives? We would like to resolve this issue. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or (509) 381-2970 to speak directly with General Manager Jim Baughman so we can provide a solution to this issue.

February 12, 2021

I tried buying a used car from this dealership. The treatment I got from the beginning to the end was very awful. I will not buy from this dealership ever again. Prospective buyers beware! More

by B
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Edwards
July 16, 2020

AWFUL customer service! I went to look at a vehicle, and they couldn't find the key. The guy texted me later that evening and said that they would have a locksmith come to make a new key, and he would get b More

by Sara
Recommend Dealer
No
Employees Worked With
Ross, Cody Edwards
June 03, 2020

Spoke with who I thought was a nice man on the phone. Left work to go test drive a vehicle and turns out that guy was beyond discriminating to the point where we walked away from the truck we loved. We t More

by Not happy customer
Recommend Dealer
No
Employees Worked With
Duane Wagner
January 01, 2020

The kids play area is really appreciated. Friendly and prompt service all around. They make it easy to come in, leave your vehicle, and know it’s in good hands. More

by patbell
Recommend Dealer
Yes
Employees Worked With
Aaron Murrell, Zeb Zilar
Jan 02, 2020 -

Camp Chevrolet responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales! Best, David Mortlock - Service Manager

December 31, 2019

I had a wonderful experience at Camp Chevrolet Cadillac. My salesman took his time in answering all my questions about the car and showed me all my new options. I absolutely love my new suv. Thank you Justi More

by Lhood
Recommend Dealer
Yes
Employees Worked With
David McCaughey, Cody Edwards, Justin Robidoux
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