Camp Chevrolet
Spokane, WA
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great exsperience,fast and easy to get car! I thought the place ran smooth as possible so I don't have any feedback on what the company could improve on.I love my my new car so I am happy that I I thought the place ran smooth as possible so I don't have any feedback on what the company could improve on.I love my my new car so I am happy that I was able to get it. More
Exceptional Service! See Mark Murillo! Mark Murillo was a fantastic salesman and I was very pleased with his kind approach. His name isn't showing up in the choices below but for the record Mark Murillo was a fantastic salesman and I was very pleased with his kind approach. His name isn't showing up in the choices below but for the record he gets a 5 as well! Chris and Andrew are phenomenal Sales Managers and made a great deal happen! Service team is also exceptional...very happy with my purchase! More
Three hours Our sales rep, Kyle, went above and beyond. This was our first certified used vehicle purchase, and the first dealer purchase in over 25 years. Have h Our sales rep, Kyle, went above and beyond. This was our first certified used vehicle purchase, and the first dealer purchase in over 25 years. Have had our Impala for 6 days now and we couldn't be more pleased. Wish we could have afforded a second vehicle from Kyle (Camp). Josh was our finance guru. I must say he made it easier than I ever could have imagined. He explained everything to our satisfaction and made our financial transition very easy. Kyle and Josh made our purchase experience magical, and I don't believe in magic. :) More
Love Camp Chevrolet This is our second time buying a car from Camp in a year. Cara is the best sales person; she never rushes and makes us feel we are the most important This is our second time buying a car from Camp in a year. Cara is the best sales person; she never rushes and makes us feel we are the most important customers. This last time we must have looked at 10-15 cars, and she never once showed frustration with us. After purchasing our new car, Cara even helped program everything, not only in the car, but on our phones for remote access as well. Dave made signing all the papers a pleasure, and we laughed most of the time. Camp is the only place we will go in the future, and I recommend Cara to everyone. More
Awesome My experience was very pleasing Daniel the salesman was very helpful i called ahead to let them know i was looking for a new truck and told him a lit My experience was very pleasing Daniel the salesman was very helpful i called ahead to let them know i was looking for a new truck and told him a little about what I was looking for and by the time I got there he had already had a few trucks in mind and ready for me to look at which made it quite nice did not feel pressured and he was willing to explain all the little details and which led to my new 2016 and he helped me step by step through the whole process what was nice and he even stayed late to help and Not only was Daniel helpful the financier was also helpful and willing to guide us through the process which made it stress free I would recommend Camp Chevrolet to all of my friends and family and those who are looking for a new vehicle More
No pressure to buy and a fair price My wife and I were greeted almost immediately upon arriving at the dealership by David McCaughey. He did not try to pressure us into buying anything My wife and I were greeted almost immediately upon arriving at the dealership by David McCaughey. He did not try to pressure us into buying anything at that time but did take the time to listen to us regarding what type of vehicle we were interested in. He showed us several that were at the store and let us go for a short test drive. The specific vehicle that we wanted was not available in the area. He took the necessary information to order one and gave us a price that was fairly reasonable. We returned the next day and ordered the Traverse SLT. When the vehicle arrived on their lot, David called to let us know that it was in and asked us to come over to Camp and pick it up. Michael McCaughey met us as we arrived and stayed with us during the wait for someone to prepare the paperwork to arrange payment on the vehicle. All of the persons at Camp were pleasant to deal with and we were impressed with their professionalism. We would recommend Camp Chevrolet to other people. More
Excellent Truck I was shown the make and model of truck I was looking at and given choices as to which one I really wanted the most. Then I was helped to find the p I was shown the make and model of truck I was looking at and given choices as to which one I really wanted the most. Then I was helped to find the price I could afford and all the time, no pressure to buy anything. I really appreciated this. I really think the experience should have included an owners manual and a second set of truck keys. That was my only down side to my purchase. I really appreciated having Nick for my sales person. He worked very hard to find me choices. More
Do Not Travel to Purchase! I had a heartbreaking experience with this dealership. I traveled 6 hours to purchase a vehicle only to find I was lied to and taken advantage of. Do I had a heartbreaking experience with this dealership. I traveled 6 hours to purchase a vehicle only to find I was lied to and taken advantage of. Do not trust them! It was a ploy to not contact me before making the trip. When I arrived I found out it sold the day before, then they had the nerve to try to sell me cars $5,000 over my budget. I felt very comfortable and confident in the relationship I built with the sales person (Cara). I found the perfect vehicle for me and my growing family. Being a teacher I was unable to get a sub or take off work to pick it up as soon as I could. I knew the risk of the vehicle selling and I was ok with that risk. I was in contact with Cara the night before I was making my trip. The vehicle was sold the night before and as of an hour before my visit, I was told it was still available ( just being looked at). I was heartbroken to realize that people are so selfish and dishonest. I trusted them, paid the gas, put mileage on my truck and wasted money on a hotel for nothing. They did nothing (besides trying to give them more money) to make this situation right. In the end it was a great lesson for my 3rd graders on what it means to be a good person, no matter what your occupation is. More
12 hour round trip for nothing I contacted this dealer in a Sunday evening and for a quick response on the availability of a vehicle my girlfriend and I Were interested in. We live I contacted this dealer in a Sunday evening and for a quick response on the availability of a vehicle my girlfriend and I Were interested in. We live in montana so we weren't going to make it there until the following weekend. We understood the risk that the vehicle may sell by Sunday but kept in daily contact. I spoke personally to Cara the following Friday and said we would be up Saturday like expected all week. My 7 month pregnant girlfriend and I traveled 6 hours to buy this car. Cara called us at noon on Saturday to make sure we were still coming. We said yup we were in the valley. She says ok someone is looking at it so hurry. We get there and they explain it sold. Initially we were upset but understood the risk so it was more of a bummer than anger.. obviously that have other vehicles ready to sell to us 5 grand over our initial budget. Here's what's important in talking about the new cars that let it slip that sold the car we wanted the night before... Where was my phone call? Do not trust these people. 6 hours, gas money and a hotel it cost this expecting family. Thanks for everything camp chevrolet. More
Service department is incompetent Had to take my car that I purchased from Camp back 3 times AFTER the initial oil change due to leaking residual oil. Not only did this require me tak Had to take my car that I purchased from Camp back 3 times AFTER the initial oil change due to leaking residual oil. Not only did this require me taking time off of work, but each time I dropped off our picked up it was a MINIMUM 10 minute wait. Their staff is incompetent in customer service and they barely acknowledged this being an inconvenience. I fully expected a credit of some sort, at least am apology for inconveniencing me but they basically acted like they were doing me a favor by not charging me each time I brought it in! I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE, unless you think repeated visits to fix incompetent maintenance is a way to spend your day. More