Back

Camp Chevrolet

Spokane, WA

4.2
357 Reviews

101 E Montgomery Ave

Spokane, WA

99207

Directions

By Type

Showing 357 reviews

March 20, 2024

The car was in the shop for month directly after purchase. Could not return, only trade in at much lower value. I thought buying as is from a larger dealership would mean more. More

by Usedcarblues
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Robidoux
March 15, 2024

I was very pleased with the professional attitude of the personnel, and the thorough explanation about the overall status of my car. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kip Adams, Jared Cord
Mar 18, 2024 -

Camp Chevrolet responded

Greg, We appreciate the 5-stars! We're glad to know you had a positive experience with our team at Camp Chevrolet. We always aim for clear communication about your vehicle's status. Thanks for the review!

February 27, 2024

Service was 5 star at least. Jared Cord was superb, excellent at keeping me up on what was going on with my vehicle and actually in the end saved me a ton of money with his reco More

by nc1ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Cord
Feb 27, 2024 -

Camp Chevrolet responded

We're so glad to know that you had a 5-star experience with us at Camp Chevrolet! It's great to see Jared provided excellent service and helped save you money. We appreciate your kind words about our team, thank you for choosing us for your vehicle needs!

February 23, 2024

Exceptional Service! As soon as I pulled my vehicle into the service department I was immediately greeted and checked in for my vehicle oil change. Albert was polite and More

by lisathiringer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Feb 26, 2024 -

Camp Chevrolet responded

Lisa, We love hearing from our customers and are delighted to know that Albert and our team at Camp Chevrolet provided you with exceptional service. We appreciate your feedback and look forward to seeing you for your next oil change!

February 16, 2024

Professional and very helpful. Amazing technology utilized for service. I definitely recommend Camp Chevrolet. Klay kidwell More

by Klayton kidwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Cord
Feb 16, 2024 -

Camp Chevrolet responded

Hey Klayton! Thanks for taking the time to share your great feedback regarding your recent service visit. We're glad to know you found our team at Camp Chevrolet professional and helpful. We appreciate your recommendation and enjoy the road ahead.

February 06, 2024

Absolute lying xxxxxxx service department. I was charged for a catalytic converter replacement. At the time they told me it wasn't covered because it was caused by a bad coil. I then research More

by dtimblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Cord
Feb 07, 2024 -

Camp Chevrolet responded

Hello, I'm sorry to read about your dissatisfaction expressed here with your vehicle repairs. My team and Camp strive for clear communication and transparency when it comes to our customers, extended warranties, and automotive repairs. I'd like to apologize for any miscommunication that may have occurred and would be happy to address this issue further and resolve any questions surrounding your extended warranty coverage vs the welded-on aftermarket Catalyst Converter on the vehicle. Sincerely, Leasa Freter - Service Manager - 509-456-7845 or Manager Trent Steagall 509-444-0968.

Feb 07, 2024 -

dtimblin responded

Then explain why I was told a coil caused it?Why was I never told it was not original equipment? Three face to face visits with a different story every time? I was told it was caused by a bad coil. So every time a coil fails the catalytic converter fail? Lie. That because it was caused by the coil it wasn't covered. Lie. Nothing was said to me about a welded on converter. Nothing on the service breakdown. I was told it wasn't covered by the extend warranty which was false. It was also covered by two other factory warranties. Show me proof you're not liars. You have none. I've been a maritime engineer for twenty five years. If you had removed a welded in catalytic converter, it would have added time to the service. It also would have taken more parts to refit the factory converters. This would have been recorded on the service breakdown. You also owe me $750.00 for the week long rental that was supposed to be covered by the service agreement.

February 04, 2024

They will not sign up with the 2024 tax credit so no way to take advantage of that deal threw them. More

by gretsky44
Recommend Dealer
No
Employees Worked With
Pamela Graese
Feb 05, 2024 -

Camp Chevrolet responded

Hello, Thank you for taking the time to share your feedback with us. I'm sorry to learn about your disappointment with the 2024 tax credit. However, I would like to share, we have recently signed up to be a part of the credit and are awaiting approval from the IRS. I would be happy to address any questions and concerns regarding this information. Thank you, Justin Robidoux - Sales Manager - 509-456-7889

January 27, 2024

Linda Kanally, was my Service Consultant, she was professional, polite, friendly, and very knowledgeable. My truck was fixed before the promised time and done right. I recommend Camp Chevrolet. P More

by surferpig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Kanally
Jan 30, 2024 -

Camp Chevrolet responded

We're so glad to know that Linda provided you with such a positive experience at Camp Chevrolet! We always aim for efficiency and quality in our service. Thanks for recommending us, Paul!

January 18, 2024

Great service! It's nice to have a reliable place to take my vehicle for service. More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Jan 18, 2024 -

Camp Chevrolet responded

Hey Allen! We are overjoyed to have the opportunity to take care of your automotive service needs. Thank you for choosing to work with our Camp Chevrolet Team and for the kind review. See you next time!

January 11, 2024

They have a number of great deals on '22 Bolt EUV and they wouldn't budge on price nor work with the 2024 EV Tax credit. They had those cars priced a few hundred over $25k - just enough to not qualify fo More

by EV97
Recommend Dealer
No
Employees Worked With
Don't recall named exactly - 'RC' perhaps.
Jan 15, 2024 -

Camp Chevrolet responded

Hello, We're sorry to read about your disappointment with our pricing and negotiation process. I want to assure you, our team aims for transparency in all of our dealings, so it's concerning that we didn't meet this expectation during your visit. Your feedback is important as we continue to adapt and grow within the evolving EV market. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out to me. Best, Justin Robidoux - Sales Manager - 509-456-7889