Camp Chevrolet
Spokane, WA
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Our experience purchasing a used vehicle has been less than stellar. We love the car we purchased, however in the first 30 days of ownership we have had to spend $3000 in normal maintenance items. The ca than stellar. We love the car we purchased, however in the first 30 days of ownership we have had to spend $3000 in normal maintenance items. The car had 65k miles when we purchased and per Carfax had zero maintenance records other than what little Camp Chevrolet did. We had to have the spark plugs replaced, transmission drain/fill, front/rear differential service, brake fluid drain/fill. The rear brakes and rotors were done, but Camp Chevrolet made good on this and replaced them at no cost to us. The tires were at the end of life so we had to replace all tires. I am not sure why or how a car dealership can sell a car with all this needing to be done, especially brakes and tires which is a safety issue. The service manager has been great to work with, but she can only do so much. I have sent two emails to the dealerships general manager who is Justin Robidoux and for whatever reason he does not feel the need to respond to consumer complaints, which is highly unprofessional. Needless to say, I do not feel confident in recommending this dealership for used car sales as who knows the condition of the car(s) they are selling. It has been a very disappointing experience and I do not recommend anyone buy a used car from Camp Chevrolet. More
**BUYER BEWARE** I will start this negative review stating that Toni Cornell who we worked with was great from a sales perspective. Now for the negative part. This pertains to how little Camp Chevro stating that Toni Cornell who we worked with was great from a sales perspective. Now for the negative part. This pertains to how little Camp Chevrolet invests in a thorough go through of any used car they bring in to sell on their lot. We purchased a 2021 Subaru Outback, love the car. However, being there was no maintenance information on Carfax other than what Camp Chevrolet did, we opted to take the car to a Subaru dealership to have things looked over. The most alarming part is that the rear brakes are at 2mm, which most people have them replaced at 3mm as that is usually the end of their lifespan. We were told that the front and rear brakes were done by the dealership, which clearly is not the case. The car was 5,000 miles past its 60,000 service which would include having the spark plugs replaced, dealership did not do this. We also had to have the brake fluid drained and filled, the front/rear differential done, and the fuel induction service. So in short, we bought a car 3 weeks ago and have to turn around and spend $2000 on it mechanically. Needless to say, this is not ideal and how can they sell a car with the rear brakes being worn completely out. I feel as though we got a bit screwed to say the least and will not be recommending Camp Chevrolet to anyone, nor Lithia as they are owned by Lithia Motors. More
Aaron, the Service Advisor was honest and professional. He was able to get me in that same day and the work was completed as promised and quoted. I will be taking my 2017 Silverado back for any future mec He was able to get me in that same day and the work was completed as promised and quoted. I will be taking my 2017 Silverado back for any future mechanical needs. More
Aaron was very helpful. He made sure my car was done correctly and under warranty so I only had to pay the diagnostic fee. It was in and out the same day. I was very pleased He made sure my car was done correctly and under warranty so I only had to pay the diagnostic fee. It was in and out the same day. I was very pleased with the service! More
This is my second vehicle from them. Toni worked with me and got me approved for a new car. Went in signed all the paperwork and I was off driving my new car home the same day Toni worked with me and got me approved for a new car. Went in signed all the paperwork and I was off driving my new car home the same day More
I went to Camp Chevrolet to buy a new car. The salesman showed me around the lot and I test drove the brand new 23 Chevy Blazer. I decided to buy it. It took a long time to finish the p The salesman showed me around the lot and I test drove the brand new 23 Chevy Blazer. I decided to buy it. It took a long time to finish the paperwork and arrange the financing. Afterward every thing was completed, the salesman walked us out the door and while we were standing outside he handed me the keys and informed me that there was an electronic part missing but it would be available in about a year and a half and handed me a piece of paper. Now Camp Chevrolet says I bought it that way and they are going to do nothing. I call GM and found out that if they sold the car without the electronic part they were suppose to given a big discount. I paid sticker price. These people are scam artists. More
Amazing experience, Blake my salesperson was very knowledgeable and helpful, and the process was fast and easy. I will recommend to family and friends. knowledgeable and helpful, and the process was fast and easy. I will recommend to family and friends. More
Horrible expreience. They will low ball you about 60% of your lowest trade in value. We all know we lose a ton by trading in out vehicles but offering 5k for a 14k retail They will low ball you about 60% of your lowest trade in value. We all know we lose a ton by trading in out vehicles but offering 5k for a 14k retail valur car is unreal. Do NOT use this dealer! More