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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,089 Reviews

4,089 Reviews of Camelback Toyota - Service Center

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August 29, 2024

Great customer service provided by My Toyota service Advisor Cesar. Detailed, professional and straight forward. More

by amar480
Recommend Dealer
Yes
Employees Worked With
cesar
August 29, 2024

We had such a great experience during our visit. Adam.is a true asset to Camelback Toyota. He has excellent customer skills. He made US ifeel welcomed and appreciated.. Kiddos to Adam More

by CHARLIEm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Pasang ( service advisor)
August 29, 2024

There was an extra hour and a half wait due to dealer computer crash and it took way too long to get our Camry diagnosed ... this was after our service rep told me on the phone to bring our car in at tha More

by pwcwnjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam in Service was fine ... Ted in Service was very apologetic for delay but not really good on his communication and commitments
August 29, 2024

Walk-ins welcome, immediate attention, customer service, helpful with additional services, like the auto parts store. More

by SML_6730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam in Services.
August 29, 2024

I want to thanks to Damian Holloway, my service advisor! He is very attentive snd professional! My car was treated great and I really enjoy driving and feel how powerful my Toyota Highlander! Thanks a lot! More

by Mila T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Holloway
August 29, 2024

As a former Mercedes and Lexus owner I can say there is a BIG difference in the way you're treated at a Toyota dealership. However, Damian Holloway makes the experience pleasant as it could be. He is a ke More

by rittenhousegail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damian Holloway, Service
August 28, 2024

Michelle got the vehicle in on a busy day. She did great. The lot attendants need to get busy. They love hanging out and telling stories. More

by SCOLLINS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Kranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle
August 28, 2024

Very friendly and knowledgeable staff. They communicate every detail that is going on. Very helpful. Definitely recommend this dealership More

by Claudia_princess2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carlos in sales and Q in service dept
August 28, 2024

Adam was great! He was communicative and pleasant. My car's service was relatively quick. Easy peasy. More

by carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
August 27, 2024

I took my truck in for regular servicing. After leaving due to need new battery stopped at auto zone to have checked and replace due to warranty noticed they did not attache the battery holde More

by R m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorenzo
Aug 29, 2024 -

Camelback Toyota responded

Your safety and satisfaction are our top priorities, and it’s concerning to learn about the problems you encountered with the battery holder, tire air caps, and lug nuts. To address these issues and ensure they are resolved properly, please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com. He will be able to assist you further and address any concerns you have regarding your recent service experience.

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