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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,083 Reviews
Call Service Center (602) 264-2841

4,083 Reviews of Camelback Toyota - Service Center

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May 02, 2025

The actual sales and purchase experience was good and my sales person, Karim, was very helpful and treated me very well. However, a week after buying my 2021 Tundra, I noticed the brakes were squealing and More

by Davidwickland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lou Alsaadi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karim
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April 16, 2025

Everyone has excellent customer service especially Uriel Garcia. He is always very helpful and explains everything in a good way. More

by gloriastephaniealvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel Garcia
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Apr 17, 2025 -

Camelback Toyota responded

Gloria, thank you for your wonderful review! We're thrilled to hear that Uriel made such a positive impact during your experience. Our team takes pride in providing excellent service, and your feedback means a lot to us. We look forward to serving you again!

March 27, 2025

This dealer sucks but Jeremiah is probably one of the more competent workers there and he's great More

by ANETTEL2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerem
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Mar 28, 2025 -

Camelback Toyota responded

Thanks for your feedback! We appreciate your kind words about Jeremiah. We’re continually working to improve our services and value your input. If you have any more thoughts to share, we’re all ears!

March 24, 2025

Poor service. Upselling the services when they are not required. I Asked for the tires to be rotated and it wasn’t done. Had a noise coming from the brake system. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Mar 25, 2025 -

Camelback Toyota responded

It’s important to us that our customers receive honest and thorough service. We’d like the opportunity to address your experience and ensure your concerns are properly resolved. Please reach out to Jimmy, Service Manager, at cbtservice@vtaig.com so we can discuss this further.

March 21, 2025

Amazing customer service. They will never disappoint and will always give the best they got! More

by ABUSHANAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alsaadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Camelback Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience with our customer service team. Your support motivates us to keep delivering the best for our customers. We look forward to serving you again!

March 21, 2025

Peter was very quick, helpful, and friendly. This visit to the service center was the easiest I have ever experienced. More

by DAVISAC91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter from service center
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Mar 24, 2025 -

Camelback Toyota responded

Thanks for the great feedback, Davis! We're thrilled to hear that Peter made your visit so smooth and enjoyable. Our team is dedicated to providing top-notch service, and we appreciate you taking the time to share your experience!

March 13, 2025

Well we purchased a 2024 tundra with all the extra bell and whistle and it turns out it's wear and tear. Are you kidding me!! More

by 2024 tundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mauro
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Mar 17, 2025 -

Camelback Toyota responded

We're very sorry to hear you're experiencing concerns with your 2024 Tundra. We understand you've mentioned "wear and tear," but we'd need more information to properly address your situation. Please reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com to help us learn more about and address the situation.

March 12, 2025

Ted was very friendly and efficient. We talked about cars and boats. He helped me a lot More

by ASTYLES2013
Recommend Dealer
Yes
Employees Worked With
Teddy
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Mar 13, 2025 -

Camelback Toyota responded

Thank you for sharing your experience! We're so glad to hear that Ted was friendly, efficient, and helpful. It's great that you had the chance to chat about cars and boats as well! We appreciate your feedback and look forward to assisting you again in the future.

March 12, 2025

Absolutely above and beyond experience here! Brandon was amazing and everyone I worked with was phenomenal! My car looks and is driving amazing! They have my business and my recommendation! More

by soucielydia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brandon moss
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Mar 13, 2025 -

Camelback Toyota responded

Thank you! We're thrilled to hear about your fantastic experience with Brandon and the team. Your satisfaction means the world to us, and we appreciate your recommendation. We look forward to serving you again!

March 12, 2025

Generally the service is excellent and the price more expensive compared to others.and the service they recommended is a lot More

by GBEMNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dinwid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alsaadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Ajayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrance Borthwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Cid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maryam Azari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2025 -

Camelback Toyota responded

Thank you! We're thrilled to hear you enjoyed our excellent service. We strive to provide value that makes a difference, and it’s great to know you appreciate our recommendations. Your feedback motivates us to keep raising the bar!

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