Camelback Toyota

No comment I don't have the time to devote to a review. Thank you Thank you More

Everything was done in a timely and efficient manner, Michael was very friendly and quick with what was needed done on my car's service Michael was very friendly and quick with what was needed done on my car's service More

Muy agradecida con Melanie una experiencia muy buena que siempre vamos a regresar con ella! siempre vamos a regresar con ella! More

Good service personal asking questions and keep you up dated on the progress inspection and service on the vehicle. dated on the progress inspection and service on the vehicle. More

Agent was professional very attentive and trustworthy. I would definitely return to this agent to service my car I would definitely return to this agent to service my car More

"A Nightmare of a Dealership – Camelback Toyota is Completely Unprofessional and Deceptive!" Where do I even begin? My experience with Camelback Toyota has been an absolute disaster from start to f Completely Unprofessional and Deceptive!" Where do I even begin? My experience with Camelback Toyota has been an absolute disaster from start to finish, and I feel compelled to warn everyone to stay far, far away from this dishonest, unprofessional establishment. They sold my finance a car with major cosmetic damage, which they completely failed to disclose upfront. When we brought it to the attention of the manager, Jesus Machado, we were told to come in to address the issue. But once we arrived, we were given the run-around, with Jesus Machado conveniently “in a meeting,” while everyone else in the dealership was just standing around texting and sipping iced coffees. Zero urgency and no care for customer service. To add insult to injury, after the fact, they claimed that the major cosmetic damage was "baked into the price" – but they never disclosed that at any point during the sale. This is the kind of shady, underhanded practice that gives car dealerships a bad name. It was like they were hoping we wouldn’t notice until it was too late. But it doesn’t stop there. The car was also sold with major safety issues, including faulty brake bolts. You read that right – brake bolts that could have jeopardized our safety. Absolutely unacceptable. The entire dealership – from Jesus Machado, the manager, to the front desk staff – clearly could not care less about us once the sale was made. No accountability from anyone, and it’s evident that they don’t hold themselves or their staff responsible for anything. Jesus Machado is clearly uninterested in customer concerns and refuses to address the many issues with the sale. Camelback Toyota is the epitome of everything people despise about car dealerships and salespeople. Once they have your signature, they’re done with you, and they don’t give a xxxx about your experience or well-being. I would rather walk than ever deal with this company again. Do yourself a favor and avoid this nightmare at all costs. More

Great people to work with, good deal and fair price for vehicles. Am I at 15 words.. vehicles. Am I at 15 words.. More

My service advisor Michelle was super good at getting me information about my Sequoia and keeping me informed throughout the day!! information about my Sequoia and keeping me informed throughout the day!! More

Cameron Clark is an exceptional service representative—always helpful, informative, and a key reason I’ve kept coming back to Toyota for service. However, I’m finding it increasingly diffic representative—always helpful, informative, and a key reason I’ve kept coming back to Toyota for service. However, I’m finding it increasingly difficult to justify returning in the future due to the skyrocketing service costs. At this point, it’s more cost-effective for me to invest in the tools and perform the work myself than to pay what essentially amounts to the price of the tools for a single service. While I’m fortunate enough to be young and capable of doing this on my own, I feel deeply for the elderly and disabled who don’t have that option and are left with little choice but to rely on dealerships or mechanics. It’s an area that deserves more consideration. More

This is the absolute worst costumer service experience that I’ve ever been a part of. I bought a “certified pre-owned” RAV4 two days ago. The minute I get home I realize there’s significant damage to the that I’ve ever been a part of. I bought a “certified pre-owned” RAV4 two days ago. The minute I get home I realize there’s significant damage to the front bumper that I had not seen when I check it out earlier in the day. I drove it around the block when I got home and there were grinding and clanking noises whenever I turn and brake. I called the dealership 4 times yesterday and left two messages and no one got back to me. I showed up this morning to drop the car off and talk to a manager. I waited an hour for any manager to talk to us. Finally a manager comes and talks to us and tells me he’ll get the salesperson to help. The salesperson said the damage was factored in to the price of the car. But the damage was never disclosed to me! on top of that, he said he would try to get me employee pricing on a repair. Great thanks. I asked him for a quote and he never got back to me with that information or at all. besides an email asking me to recommend this dealership to my friends and family, which is the complete opposite of what I will be doing. I would highly advise against purchasing anything from this dealership. And to top it off, they never sent me the purchase agreement. More