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Camelback Toyota

Phoenix, AZ

4.6
5,193 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,193 reviews

December 03, 2024

My service advisor Michelle was super good at getting me information about my Sequoia and keeping me informed throughout the day!! More

by NREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michelle
Dec 04, 2024 -

Camelback Toyota responded

Thanks for the great feedback! We're thrilled to hear that Michelle provided excellent service and kept you informed about your Sequoia. Your experience is important to us, and we appreciate your support!

December 03, 2024

Cameron Clark is an exceptional service representative—always helpful, informative, and a key reason I’ve kept coming back to Toyota for service. However, I’m finding it increasingly diffic More

by cavri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Clark
Dec 04, 2024 -

Camelback Toyota responded

Thanks for your feedback! We truly appreciate your praise for Cameron and understand your concerns about service costs. We’re constantly working to balance quality and affordability, and your insights are invaluable as we strive to improve our services for all customers. Thank you for sharing your thoughts!

December 03, 2024

This is the absolute worst costumer service experience that I’ve ever been a part of. I bought a “certified pre-owned” RAV4 two days ago. The minute I get home I realize there’s significant damage to the More

by Anns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ruben
Dec 06, 2024 -

Camelback Toyota responded

We're truly concerned about the challenges you’ve encountered, and this is certainly not the standard of service we strive to provide. The frustration you described regarding the undisclosed damage, communication delays, and lack of follow-up is understandable and deeply concerning. We want to ensure your concerns are addressed thoroughly. Please reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com.

December 02, 2024

Damian was fantastic, excellent customer service skills. Professional and to the point. I would highly recommend him again. More

by stephenmchugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
Dec 04, 2024 -

Camelback Toyota responded

Thanks for the great feedback, Stephen! We're thrilled to hear Damian made such a positive impression. Our team strives for excellent service, and it’s wonderful to know we hit the mark. We appreciate your recommendation and look forward to serving you again!

December 02, 2024

Melanie esa absolutely amazing she si so nice and knowleadgable we Willy always come back and buy from her More

by Yosvelparedes
Recommend Dealer
Yes
Employees Worked With
Melanie Kranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Camelback Toyota responded

We’re thrilled to hear about your great experience with Melanie! Our team is dedicated to providing excellent service, and it’s wonderful to know she made such a positive impression. We look forward to welcoming you back soon!

December 02, 2024

Jorge Rodriquez is awesome, takes phenomenal care of us, replaced my FOB battery while traveling in just a couple of minutes and had us going. So glad he is our service advisor. More

by DealerRatet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Goege Rodriquez
Dec 04, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Jorge took such great care of you and made your experience smooth and quick. We appreciate your support and look forward to serving you again!

December 01, 2024

Always very satisfied with the service Jose Tijerino provides to me. Love the cafeteria attendant’s service also. A More

by ALBA08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tijerino
Dec 02, 2024 -

Camelback Toyota responded

Thanks for your fantastic review! We're thrilled to hear that you're consistently satisfied with Jose's service and our cafeteria team. Your support means a lot to us, and we look forward to continuing to serve you well!

December 01, 2024

Lee was very quick and helpful to get our engine mounts replaced. Even with a back Oder that was supposed to take month he got it fix the next week. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Harris
Dec 04, 2024 -

Camelback Toyota responded

Thanks for the great feedback, Sarah! We're thrilled to hear that Lee was able to assist you so efficiently, especially with the backorder. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

November 30, 2024

Everything was good. They got my wheels installed in about an hour or so and delivered it as promised. More

by GREGFASTLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Jim
Dec 02, 2024 -

Camelback Toyota responded

Thanks for the awesome feedback, Greg! We're thrilled to hear you had a great experience with your wheel installation. Our team works hard to deliver on time, and it’s fantastic to know we met your expectations. Looking forward to serving you again!

November 30, 2024

Ever was really nice but financial was too aggressive to do the deal and confused with that credit More

by AJOELMORALESV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eber Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Camelback Toyota responded

Thanks for your feedback! We're glad you had a positive experience with Ever. We appreciate your input about the financial aspect and will work to ensure clarity in our processes. Your insights help us improve!

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