Camelback Toyota

This dealership has excellent customer service. I trust my service advisor Mike Romeo’s honesty. I trust my service advisor Mike Romeo’s honesty. More

Service completed was fine. My service pro was not a good experience. Was running behind so never met him until multipoint discussion in which he was very unprofessional and di My service pro was not a good experience. Was running behind so never met him until multipoint discussion in which he was very unprofessional and disrespectful to me talking down on me. More

Very friendly and professional. I drive more than 25 miles for service, passing at least (1) other dealership/service. I drive more than 25 miles for service, passing at least (1) other dealership/service. More

No comment I don't have the time to devote to a review. Thank you Thank you More

Everything was done in a timely and efficient manner, Michael was very friendly and quick with what was needed done on my car's service Michael was very friendly and quick with what was needed done on my car's service More

Muy agradecida con Melanie una experiencia muy buena que siempre vamos a regresar con ella! siempre vamos a regresar con ella! More

Good service personal asking questions and keep you up dated on the progress inspection and service on the vehicle. dated on the progress inspection and service on the vehicle. More

Agent was professional very attentive and trustworthy. I would definitely return to this agent to service my car I would definitely return to this agent to service my car More

"A Nightmare of a Dealership – Camelback Toyota is Completely Unprofessional and Deceptive!" Where do I even begin? My experience with Camelback Toyota has been an absolute disaster from start to f Completely Unprofessional and Deceptive!" Where do I even begin? My experience with Camelback Toyota has been an absolute disaster from start to finish, and I feel compelled to warn everyone to stay far, far away from this dishonest, unprofessional establishment. They sold my finance a car with major cosmetic damage, which they completely failed to disclose upfront. When we brought it to the attention of the manager, Jesus Machado, we were told to come in to address the issue. But once we arrived, we were given the run-around, with Jesus Machado conveniently “in a meeting,” while everyone else in the dealership was just standing around texting and sipping iced coffees. Zero urgency and no care for customer service. To add insult to injury, after the fact, they claimed that the major cosmetic damage was "baked into the price" – but they never disclosed that at any point during the sale. This is the kind of shady, underhanded practice that gives car dealerships a bad name. It was like they were hoping we wouldn’t notice until it was too late. But it doesn’t stop there. The car was also sold with major safety issues, including faulty brake bolts. You read that right – brake bolts that could have jeopardized our safety. Absolutely unacceptable. The entire dealership – from Jesus Machado, the manager, to the front desk staff – clearly could not care less about us once the sale was made. No accountability from anyone, and it’s evident that they don’t hold themselves or their staff responsible for anything. Jesus Machado is clearly uninterested in customer concerns and refuses to address the many issues with the sale. Camelback Toyota is the epitome of everything people despise about car dealerships and salespeople. Once they have your signature, they’re done with you, and they don’t give a xxxx about your experience or well-being. I would rather walk than ever deal with this company again. Do yourself a favor and avoid this nightmare at all costs. More

Great people to work with, good deal and fair price for vehicles. Am I at 15 words.. vehicles. Am I at 15 words.. More