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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,173 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,173 reviews

January 30, 2025

Jaden was very professional, courteous and knowledgeable about the services needed to be done on my vehicle. More

by tobyville86
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jaden
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Jan 31, 2025 -

Camelback Toyota responded

Thank you, Toby! We're thrilled to hear about your positive experience with Jaden. Our team strives to provide professional and knowledgeable service, and it's great to know we hit the mark for you. We appreciate your support!

January 30, 2025

Couldn’t snap on a plastic piece in the 10 hours my car sat in their lot. Had to insist I get my car back, with the part and do it myself. Took me 2 minutes. Absolutely abysmal service with even worse comm More

by 00rloftis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Grundstrom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Finkel
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Jan 31, 2025 -

Camelback Toyota responded

We understand how important it is for our customers to receive efficient service, and we apologize for any inconvenience this situation may have caused you. We take all concerns seriously, and we would like to address this directly. Please don’t hesitate to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com for further assistance.

January 29, 2025

Michael French, service advisor is a good ambassador for your dealership. He is knowledgeable, friendly and professional. More

by TRUDY.BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael French
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Jan 30, 2025 -

Camelback Toyota responded

Thanks for the kind words, Trudy! We’re thrilled to hear that Michael made such a positive impression. Our team strives to provide excellent service, and feedback like yours motivates us to keep it up!

January 28, 2025

Cammeron was really nice, he responded all of my questions and was very polite, much appreciated More

by Monitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cammeron- service visit
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Jan 29, 2025 -

Camelback Toyota responded

Monitt, we’re thrilled to hear about your positive experience with Cammeron! Our team strives to provide excellent service, and it’s great to know that he was able to assist you effectively. Thank you for your kind words and for taking the time to share your feedback!

January 28, 2025

Ingot the help I needed to purchase a new car. Marion got me what I wanted the way I asked for. Very good CS. Our 5th car for the last 8yrs. More

by FELYWILLIAMS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Marion Hopper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Camelback Toyota responded

We're thrilled to hear you had a great experience with Marion! Thank you for your continued trust over the years. We look forward to helping you with your next car purchase!

January 28, 2025

Chase was awesome. Explained everything in clear detail and was very honest and friendly. People who delivered the car not so much. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
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Jan 29, 2025 -

Camelback Toyota responded

Thank you! We’re thrilled to hear that Chase made such a positive impact with his clear communication and friendly approach. We appreciate your feedback about the delivery team and will work on improving that experience. Your insights help us grow!

January 28, 2025

I go to Camelback Toyota, there the closets dealer to me. I like to get service writer Michael Ramero for all my vehicle maintenance and repairs. He's been there for a long time. I took in my used Tacoma 201 More

by francisfierros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramero
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Jan 29, 2025 -

Camelback Toyota responded

Thanks for sharing your experience, Francis! We're glad to hear that Michael has been a reliable resource for your Tacoma maintenance. It’s great to know your truck is roadworthy and ready for Phoenix. We appreciate your support and look forward to serving you again!

January 28, 2025

Services were great. It was finished when they said it would be. Recommend the chicken sandwich while you wait More

by GARTH_BUTCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in service
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Jan 29, 2025 -

Camelback Toyota responded

Thanks for the fantastic review, Garth! We're thrilled to hear you enjoyed our services and the chicken sandwich. Your recommendation means a lot to us. We look forward to seeing you again soon!

January 28, 2025

It is no surprise this service center is not thriving like it did at one time. Poor service and inexperienced staff. Would not recommend. More

by Joseph Fauci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Three people in service. All did an awful job.
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Jan 30, 2025 -

Camelback Toyota responded

We strive to provide top-notch service, and we regret that we fell short during your visit. If you would like to discuss your experience further or if there’s anything we can do to resolve the situation, please feel free to reach out to Jimmy, Service Manager, at cbtservice@vtaig.com.

January 28, 2025

Lane is amazing. Always in contact with you. Nice and kind. Definitely good good customer service More

by JANETTEF03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lane
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Jan 30, 2025 -

Camelback Toyota responded

Janette, we're thrilled to hear about your positive experience with Lane! Our team strives to provide excellent customer service, and it's great to know that Lane's communication and kindness made a difference for you. Thank you for the fantastic feedback!

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