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Camelback Toyota
Phoenix, AZ
5,409 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,409 reviews
September 25, 2024
recently worked with Melanie Kranz at Camelback Toyota, and the experience was absolutely exceptional. From the moment I arrived, Melanie was welcoming, professional, and extremely knowledgeable. She took and the experience was absolutely exceptional. From the moment I arrived, Melanie was welcoming, professional, and extremely knowledgeable. She took the time to understand exactly what I was looking for and guided me through the options with patience and honesty. Melanie's attention to detail and transparent communication made the entire car-buying process smooth and enjoyable. I never felt pressured, and she truly went above and beyond to ensure I found the perfect vehicle for my needs. Her customer service skills are outstanding, and it’s clear she genuinely cares about her clients' satisfaction. If you’re looking for a great car-buying experience, I highly recommend reaching out to Melanie Kranz at Camelback Toyota. Thank you, Melanie, for making this such a positive experience! She’s amazing! More
by Sarita Rivera
September 25, 2024
Expensive, poor communication with customers on status of vehicle, do not honor car battery warranty eventhough the battery indicates 84 months they only honor it for 36 months. Ridiculous. They could have a vehicle, do not honor car battery warranty eventhough the battery indicates 84 months they only honor it for 36 months. Ridiculous. They could have at least pro-rated it. More
by RMORENO90
Verified CustomerEmployees Worked With
Service
September 25, 2024
Dropped off my vehicle for an oil change at 12:40pm. After waiting til 3:20pm in the waiting room I got up to find my advisor to see how long it would be. Saw my car was finished but advisor was nowhere After waiting til 3:20pm in the waiting room I got up to find my advisor to see how long it would be. Saw my car was finished but advisor was nowhere to be found. Had to ask another person to help me. Upon pulling my paperwork it statedy vehicle was completed at 1:40pm. Waited an extra hour and a half for no reason. They link a "vehicle progress" page in a text and it was never updated. The only time it did update was when I paid and got my vehicle. Called the service manager and they said they would look into it. Offered a free oil change. Not using it. I'm not going back. More
by KYLE0135
Employees Worked With
Jose don't know last name
September 25, 2024
Ryan Shoemaker is great to work with. I make it a point to work with him directly when my vehicle needs service. He is very helpful and professional. I make it a point to work with him directly when my vehicle needs service. He is very helpful and professional. More
by MARCUSRUCKER
Employees Worked With
ryqn s
September 25, 2024
I got a vehicle July 31st 2023 that one was defective now I’m stuck with this horrible Hyundai Santa Fe sport and I am so unhappy and I have negative equity they are not willing to work with me in trading it I’m stuck with this horrible Hyundai Santa Fe sport and I am so unhappy and I have negative equity they are not willing to work with me in trading it in I’m a single mother I deserve a vehicle that is reliable for my family and they just lied and cheated me I’m not able to get the vehicle refinanced my father is my co signer he is getting all the Credit all he did was co sign I’m making the payments and the car has one issue over another I do not recommend. This place I delt with many people from internet department sucks I have to keep this peice of junk vehicle More
by Isabellamiamama
September 24, 2024
Brent provided excellent customer service. He made the whole deal extremely easy and quick. Definitely the best car buying experience I’ve ever had. He made the whole deal extremely easy and quick. Definitely the best car buying experience I’ve ever had. More
by JERRY.LUEVANO
