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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,395 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,395 reviews

September 26, 2024

Good o good good good good good good good good good good good good good More

by Two
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
damian
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Sep 27, 2024 -

Camelback Toyota responded

Thanks! We’re thrilled to hear you’re enjoying our content. Your enthusiasm means a lot to us. We can't wait to keep bringing you more of what you love!

September 26, 2024

Q Was very courteous and expedient. Excellent at his job. He was very friendly. Thanks More

by louielucas
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tire guy
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Sep 27, 2024 -

Camelback Toyota responded

Thanks! We’re thrilled to hear about your positive experience. Our team always strives to provide friendly and efficient service. Your kind words motivate us to keep up the great work!

September 26, 2024

Uriel was great ! Very knowledgeable and honest and helpful. Highly recommend to anyone in need of assistance More

by kremling99
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Uriel
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Sep 27, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Uriel made such a positive impression with his knowledge and honesty. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

September 26, 2024

Robert was very nice, I told him my problems with the car and he took care of everything. More

by EZ.IMPORTS
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Robert Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear Robert provided excellent service and took care of your car issues. Our team is dedicated to ensuring a positive experience for all our customers. We appreciate your support!

September 26, 2024

Nemo was very friendly. He knew his job well. I was very happy with him. Thanks. More

by CALICATHY333
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Camelback Toyota responded

We're thrilled to hear you had such a positive experience with Nemo. Our team prides itself on providing friendly and knowledgeable service. Your feedback means a lot to us!

September 26, 2024

Ted was great. My husband took the car in and was happy with everything. Service was done quickly. More

by mneubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 01, 2024 -

Camelback Toyota responded

Thanks for sharing your experience! We’re thrilled to hear that Ted provided excellent service and that your husband was satisfied with the quick turnaround. We appreciate your support and look forward to serving you again!

September 25, 2024

recently worked with Melanie Kranz at Camelback Toyota, and the experience was absolutely exceptional. From the moment I arrived, Melanie was welcoming, professional, and extremely knowledgeable. She took More

by Sarita Rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Kranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazmin Lopez
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September 25, 2024

Expensive, poor communication with customers on status of vehicle, do not honor car battery warranty eventhough the battery indicates 84 months they only honor it for 36 months. Ridiculous. They could have a More

by RMORENO90
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Sep 26, 2024 -

Camelback Toyota responded

We understand your concerns regarding the communication and the battery warranty. Your experience doesn’t reflect the high standards we strive for, and we’d like to address the situation in more detail. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com so we can look into this further and find a resolution.

September 25, 2024

Dropped off my vehicle for an oil change at 12:40pm. After waiting til 3:20pm in the waiting room I got up to find my advisor to see how long it would be. Saw my car was finished but advisor was nowhere More

by KYLE0135
Service Communication
Recommend Dealer
No
Employees Worked With
Jose don't know last name
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September 25, 2024

Ryan Shoemaker is great to work with. I make it a point to work with him directly when my vehicle needs service. He is very helpful and professional. More

by MARCUSRUCKER
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
ryqn s
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Sep 26, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Marcus! We're thrilled to hear about your positive experience with Ryan. His dedication to providing excellent service is truly valued. We appreciate your support and look forward to assisting you again!

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