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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,506 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,507 reviews

May 08, 2026

I was told 2 hours for an oil change and to investigate a noise coming from my drivers side wheel area. He believed the noise was from the rotor, I figured he had zero mechanical knowledge but the techs sho More

by Sp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jesus ortiz
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April 13, 2026

Overcharged service bill $40. 00 from the quote they gave me. Plus they wanted me to do additional work for over $1100. My home mechanic agreed that was unnecessary since the High More

by erkc59123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Almaani
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

Camelback Toyota responded

Thank you for taking the time to share your feedback. Your concerns are important to us, and these experiences fall short of the reliable service that we strive to provide. We would appreciate the opportunity to address your concerns directly. Please contact Jimmy, our Service Manager, at cbtservice@vtaig.com so we can review your service experience and work toward a resolution.

April 11, 2026

Great Service department advisers, Tijerino and Cesar, always polite and Pro. Recommended 15 years in this place for oil change and other services More

by Manuel De Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
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Apr 21, 2026 -

Camelback Toyota responded

We appreciate your continued trust and the many years you’ve chosen our dealership for your service needs. Providing polite, professional guidance and dependable care is always our goal, and it means a lot to know that consistency has stood out over time. Thank you for the recommendation and for allowing us to take care of your vehicle.

April 09, 2026

🚨 LEGAL ACTION IN PROGRESS – Camelback Toyota 🚨 Sold me a car that broke down in days and stranded me with my child. Ran my credit 8–15 times without consent and refused my $2,500 back. 👉 Deceptive, More

by Journialivea03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lou Alsaadi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre , Titus, Lou Lou
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April 03, 2026

Michael French, is our service advisor and he is very helpful! The service was excellent! More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael French, Robert Gonzales
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Apr 10, 2026 -

Camelback Toyota responded

We sincerely value your wonderful feedback about your service experience with us. It's fantastic to hear that your service advisor provided such helpful assistance and that you found the overall service to be excellent. Your positive comments about the outstanding support you received truly highlight what we strive to deliver for every customer. We appreciate you taking the time to share your experience at Camelback Toyota, and we look forward to continuing to provide you with the same level of exceptional service in the future.

Apr 10, 2026 -

Camelback Toyota responded

We are pleased to hear about your wonderful experience with our service team. Having a helpful service advisor who provides excellent support makes all the difference in ensuring our customers feel valued and well-cared for. Your positive feedback about the quality of service you received means a great deal to us at Camelback Toyota Service. We appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of excellence.

March 31, 2026

Ryan in service was awesome. Friendly, knowledgeable and efficient. Highly recommend this dealership…..and Ryan. More

by jtcasanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in service
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Apr 21, 2026 -

Camelback Toyota responded

We appreciate you taking the time to share this feedback and are glad to hear the service visit felt friendly, knowledgeable, and efficient. Providing a welcoming experience and dependable care is always our focus, and we’re grateful for the recommendation and your trust in our dealership.

March 30, 2026

The service department was great, but the sales department could not install. My navigation app said I’d have to pay for it not right. More

by Sjoseph635souza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane in service great
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Apr 16, 2026 -

Camelback Toyota responded

We appreciate you taking the time to share your experience. It’s great to hear that our service department provided great support during your visit. However, we’re sorry to hear there was confusion regarding the navigation app installation and any associated costs from the sales side. We understand how important clear communication is when it comes to features, pricing, and what is included with your vehicle. Your feedback is valuable, and we will use it to help improve clarity between departments so customers have a smoother experience moving forward. Thank you for choosing us and for sharing your feedback.

March 28, 2026

Great car buying experience; Trevor C was wonderful to work with. Would definitely recommend them! More

by yvonne_grassl
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Calabrese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

Camelback Toyota responded

We appreciate you taking the time to share your experience. It’s great to hear that you had a smooth and positive car buying process and that Trevor C was wonderful to work with. We truly value your recommendation and are glad everything went well. Thank you for choosing us!

March 27, 2026

Aways an Awesome experience again with Mauro. Always takes care of me. Love coming here now. More

by Diamondboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro, Service
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Apr 16, 2026 -

Camelback Toyota responded

We appreciate you taking the time to share your experience. It’s great to hear that Mauro continues to take good care of you and that you consistently have an awesome experience when visiting. We’re glad you feel comfortable and well supported, and we truly value your continued trust. Thank you for choosing us!

March 25, 2026

Everyone was knowledgeable, professional and helpful. They made the purchase simple and easy. My new Land Cruiser is beautiful! More

by James
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lon Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janel Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

Camelback Toyota responded

We appreciate you taking the time to share your experience. It’s great to hear that our team was knowledgeable, professional, and helpful throughout your visit and that the purchasing process was simple and easy. We’re especially glad you’re enjoying your new Land Cruiser—congratulations! Thank you for choosing us, and we truly appreciate your support.

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