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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,203 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,203 reviews

February 07, 2025

My Service agent “Q” is very polite and courteous. He keeps me informed of each step of progress and makes me feel at ease about my car repairs. More

by Grid 8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abou Traore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 06, 2025

The dealership is well organized and provides the same attention to vehicle maintenance that, in a simpler time, I personally worked on my very first car. More

by tonycz
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep Jorgec Rodriguez
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February 06, 2025

Always to best service of any dealer I have dealt with since my first car. More

by OXBRIDGE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales always goes above and beyond when I bring my cars in for service.
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Feb 07, 2025 -

Camelback Toyota responded

Thanks! We’re thrilled to hear you had such a positive experience with us. Our team strives to provide the best service possible, and it’s great to know we’ve made a lasting impression. Looking forward to serving you again!

February 06, 2025

My Advisor, Uriel Garcia has been a great help and gave outstanding guidance and advice to make sure that I understood everything. Give him a big rise in $ More

by CA VET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ureil Garica
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Feb 07, 2025 -

Camelback Toyota responded

Thanks for your fantastic review! We're thrilled to hear that Uriel provided you with such valuable guidance. We appreciate your feedback and will definitely celebrate his contributions to our team. Your satisfaction means a lot to us!

February 06, 2025

Scott was fantastic, explained everything and answered any questions I had. Appreciate them going above and beyond for my service appointment More

by KCNAZNCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barnett
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Feb 07, 2025 -

Camelback Toyota responded

Thanks! We’re thrilled to hear that Scott provided such great service. Our team always aims to go the extra mile, and it’s wonderful to know it made a difference for you! We look forward to serving you again.

February 06, 2025

Worst experience ever. Over charging for a 3 year old transmission. 13000.00 should have been 8000. A transmission you couldn’t even get from Toyota because they weren’t ma More

by shell1920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Feb 07, 2025 -

Camelback Toyota responded

Transparency and fair pricing are important to us, and we take concerns like yours seriously. We would appreciate the opportunity to review the details of your repairs, including the transmission and control arm recommendation, to ensure everything was handled appropriately. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com so we can look into this further and address your concerns directly.

February 05, 2025

Great customer service. Greeted promptly when I drive into the service bay. All procedures were explained and understandable. More

by socks0117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus Petty
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Feb 06, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had a fantastic experience with our customer service team. Clear communication is a priority for us, and it's great to know we met your expectations. We look forward to seeing you again soon!

February 05, 2025

I always bring my cars for maintenance here with Titus, he’s great, but recently I trade my 2021 Highlander for a 2025 Tacoma and Melanie Kranz was awesome, she and Sam from financial help me get a lower m More

by Patocorripio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Kranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Titus, Sam
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Feb 06, 2025 -

Camelback Toyota responded

Thank you! We're thrilled to hear about your positive experience with Titus, Melanie, and Sam. It's great to know they helped you find the perfect Tacoma with a fantastic deal. We appreciate your recommendation and look forward to seeing you again!

February 05, 2025

Q is the man. The process was easy and his communication was excellent. Thanks for the great service. I do not see Q on the list where I give star ratings, I ad More

by joshbknoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quatarius Barrino
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Feb 06, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback, Josh! We're thrilled to hear about your positive experience with Q. We appreciate you taking the time to highlight his excellent service—he truly is a star! Your support means a lot to us.

February 05, 2025

It was easy and quick service for my Tacoma. Ted was great help. Thank you. More

by SITA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
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Feb 06, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had a quick and easy experience with us. Ted appreciates your kind words and is always here to help. We look forward to assisting you again!

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