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Camelback Toyota

Phoenix, AZ

4.6
5,396 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,396 reviews

April 30, 2025

Abou and Chantz were so helpful finding the perfect car for me, I had a very great experience! More

by megan122001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abou Traore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Camelback Toyota responded

Thanks, Megan! We're thrilled to hear that Abou and Chantz made your car shopping experience enjoyable. Helping you find the perfect car is our priority, and we're glad we succeeded! Enjoy your new ride!

April 29, 2025

dont bother with this dealership. They try and drag you into their dealership because they won't give you a price online or over the phone. After several weeks I say I don't want thei More

by Krom999_2000
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Justin Wimbish
May 01, 2025 -

Camelback Toyota responded

We understand how frustrating it must have been to feel like you weren’t being given clear or consistent information throughout the process. When someone takes time out of their day and comes in expecting a vehicle to be available—especially after setting an appointment—it’s absolutely fair to expect things to be ready and straightforward. We strive to create a better, more respectful experience than what you've described here. If you're open to it, Katrina Coscarelli, our Client Relations Director, would appreciate the chance to speak with you directly and see how we can address this properly. You can reach her at kcoscarelli@camelbacktoyota.com or (602) 264-2841.

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April 26, 2025

Great customer service. Very communicative. Honest and professional. Extremely informative and very trustworthy also answered any concerns we had More

by noe.borja15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Kranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alsaadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Camelback Toyota responded

Thank you for the fantastic review! We're thrilled to hear you had a positive experience with our team. Your feedback on our communication and professionalism means a lot. We’re here to help anytime you need us!

April 16, 2025

Everyone has excellent customer service especially Uriel Garcia. He is always very helpful and explains everything in a good way. More

by gloriastephaniealvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel Garcia
Apr 17, 2025 -

Camelback Toyota responded

Gloria, thank you for your wonderful review! We're thrilled to hear that Uriel made such a positive impact during your experience. Our team takes pride in providing excellent service, and your feedback means a lot to us. We look forward to serving you again!

April 15, 2025

Excelente trato y buena atención al cliente. Super complacido con el nuevo toyota camry xle 2025 gracias a David Santos magnífico vendedor More

by faureernesto.zamora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David santos
Apr 15, 2025 -

Camelback Toyota responded

¡Gracias por la fantástica reseña, Faureernesto! Nos emociona saber que tuviste una excelente experiencia con David y que te encanta tu nuevo Toyota Camry XLE. ¡Tu satisfacción significa mucho para nosotros!

April 10, 2025

Excellent service. I walked in and less than two hours later I drove home in my new Toyota 4Runner. Many thanks to. Melanie Kranz for the great customer experience! More

by Chris Austin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Kranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Ajayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Camelback Toyota responded

Thank you for sharing your experience! We're thrilled to hear that everything went so smoothly and that you were able to drive home in your new Toyota 4Runner in under two hours. Melanie Kranz will be so happy to know she made a positive impact on your visit. Congratulations on your new vehicle, and thank you for choosing us!

More
April 01, 2025

Antonio went above and beyond to make us comfortable while we were buying a car. All my questions and concerns were answered, plus he was easily accessible for followup questions days after. More

by le.kavvvla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Lopez
Apr 03, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear Antonio provided such great service and support during your car buying experience. Your satisfaction means a lot to us, and we’re here for any future needs!

March 28, 2025

They had the Prius I wanted and offered a fair price. Terrance did a great job solving some issues. More

by RJULIAN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance Borthwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear you found the Prius you wanted at a fair price. It's great to know Terrance was able to assist you effectively. We appreciate your feedback and look forward to serving you again!

March 27, 2025

This dealer sucks but Jeremiah is probably one of the more competent workers there and he's great More

by ANETTEL2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerem
Mar 28, 2025 -

Camelback Toyota responded

Thanks for your feedback! We appreciate your kind words about Jeremiah. We’re continually working to improve our services and value your input. If you have any more thoughts to share, we’re all ears!

March 24, 2025

Poor service. Upselling the services when they are not required. I Asked for the tires to be rotated and it wasn’t done. Had a noise coming from the brake system. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Mar 25, 2025 -

Camelback Toyota responded

It’s important to us that our customers receive honest and thorough service. We’d like the opportunity to address your experience and ensure your concerns are properly resolved. Please reach out to Jimmy, Service Manager, at cbtservice@vtaig.com so we can discuss this further.

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