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Camelback Toyota
Phoenix, AZ
5,409 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,409 reviews
July 21, 2025
This guy is a straight up xxxxx. He doesn’t know how to sell cars. This dealership tries to sell you so many options after already confirming a price. Do not believe anyone at this d He doesn’t know how to sell cars. This dealership tries to sell you so many options after already confirming a price. Do not believe anyone at this dealership, especially Lon. He is a snake in the grass who will lie to your face and he enjoys doing it. This guy is literally one of the worst human beings I’ve ever met in my entire life. Please do not do business with this dealership. More
by jared_helmkay
Employees Worked With
July 20, 2025
Terrible customer service, laughed in my face. I waited 5 weeks to reserve a vehicle being built. They tried to add 3k in dealer add ons without any explanation. I wanted none of the add ons. He t I waited 5 weeks to reserve a vehicle being built. They tried to add 3k in dealer add ons without any explanation. I wanted none of the add ons. He told me that it wasn’t in his best interest to sell me the car because he would make more money if I didn’t reserve the vehicle. I will never purchase from Camelback Toyota. I will post on social media and tell everyone I know to never purchase at this dealership. Total rip off. More
by frances-helmkay
July 14, 2025
We have purchased 3 cars from Camelback and have always loved their professionalism and friendliness. We had a great car buying experience recently with Melanie Kranz and highly recommend her. She was extr loved their professionalism and friendliness. We had a great car buying experience recently with Melanie Kranz and highly recommend her. She was extremely patient with us as she helped us find the right car. Highly recommend Camelback Toyota and Melanie! More
by mvelasquez512
Employees Worked With
July 11, 2025
Would not recommend. I purchased a used vehicle knowing the side mirror had to be replaced. It took nearly 3 months to get the replacement done. I had to consistently cal I purchased a used vehicle knowing the side mirror had to be replaced. It took nearly 3 months to get the replacement done. I had to consistently call Andre in the service department to follow up. He was not proactive and indifferent. At one point he asked me to send him a photo of the piece that needed to be replaced. I did (even though the dealership should have had that on record since they sold the car..). He had me bring the car in the get the part replaced but upon arriving, said he actually didn’t have the right part. It created an extra trip and was a waste of time. I will not use camelback Toyota for service in the future More
by JESSICA.JELLIES
Verified CustomerEmployees Worked With
Fred Macias (Sales)
July 02, 2025
My salesman JJ was fantastic. He was honest, personable, and went above and beyond to help me. He is a gem, and a great guy. I did not like dealing with Finance. It took them fore He was honest, personable, and went above and beyond to help me. He is a gem, and a great guy. I did not like dealing with Finance. It took them forever to do the paperwork. I felt like they did not value my time. They were EXTREMELY pushy about getting me to buy a warranty, More
by Robert Hardy
June 30, 2025
Been a loyal Toyota owner since 2006 (still own the 2006 Tacoma) (this is our fourth one / third hybrid) Toyota truly stands behind their cars that’s why we’ve been with this so long.. This current purcha Tacoma) (this is our fourth one / third hybrid) Toyota truly stands behind their cars that’s why we’ve been with this so long.. This current purchase Camelback Toyota truly went above and beyond to earn our business purchasing of a fully loaded 2025 Rav4... Selection s amazing and make the buying experience very simple.. No wonder they sell 1,000 a month.. Even when new day check-in’s to see how we’re doing.. Amazing... Great job Camelback..! More
by bradbochart
June 28, 2025
Melanie Kranz me atendió excelentemente bien me voy muy contento muy buenas atenciones. Regresaré siempre con ella! contento muy buenas atenciones. Regresaré siempre con ella! More
by MIGUEL CLARO498
Employees Worked With
June 28, 2025
⭐️⭐️⭐️⭐️⭐️ I recently purchased a 2025 Toyota Camry from Camelback Toyota, and I couldn’t be happier with the experience. JJ, the Sales Manager, provided outstanding service from start to finish. He wo from Camelback Toyota, and I couldn’t be happier with the experience. JJ, the Sales Manager, provided outstanding service from start to finish. He worked tirelessly to help me find the perfect car and went above and beyond—even staying after hours to ensure everything was just right. JJ is patient, honest, and yes—trustworthy. If you’re in the market for a new vehicle, do yourself a favor and ask for JJ. You’ll be in great hands. More
by Mjm.morelli
June 27, 2025
Melanie es una excelente vendedora es muy paciente es el segundo carro que compró y siempre regresaré con ella. segundo carro que compró y siempre regresaré con ella. More
by Carmelinamarquez1979
Employees Worked With
June 27, 2025
I had a very disappointing experience with CamelBak Toyota. I was told they would honor a specific price on a vehicle, so I went in for a test drive and asked for the paperwork to move forward. After w Toyota. I was told they would honor a specific price on a vehicle, so I went in for a test drive and asked for the paperwork to move forward. After waiting with no follow-up, I had to call them myself, only to be told by the manager that the price the sales representative gave me was not something they could actually offer. This kind of miscommunication and wasting a customer’s time is unacceptable. I expected more transparency and professionalism. More
by Bealen432
Employees Worked With
Xavier
