Camelback Hyundai

I was very pleased with my experiance of purchasing my Kia Sorento from the Nick Mayer dealership. The main reason for my pleasant experiance would be the internet manager Michael Bastos. I did my reser Kia Sorento from the Nick Mayer dealership. The main reason for my pleasant experiance would be the internet manager Michael Bastos. I did my reserch and knew what I wanted and Mike delivered. He found the car I wanted and actually got me a better deal then I was expecting by coming in under the invoice quoted price I had from the internet. This lower price actually came with additional features not originally quoted. I found his assistance to be right on point and he focused on listening to what I wanted and that is why I bought my wife's new car with Mike and why I will be repeat customer when the time comes. I did not rate the quality of work because I interpreted that to be more of a repairs and service department function and that is not applicable in a new car purchase. If my experiance with that portion of the dealership is on par with the purchase of the vehicle then I will be very happy indeed. More

I have brought my Hyundai Tucson into nick Mayer a couple times(oil change, transmission flush and brakes) and every time Joe has made my car experience there awesome. The whole team is helpful but most con times(oil change, transmission flush and brakes) and every time Joe has made my car experience there awesome. The whole team is helpful but most contact I've had has been with Joe. He's very knowledgable and polite. My car has always been ready at the time promised and always in better condition. Joe always go over everything they have done to my car in detail and it's nice when they throw in a complementary car wash. I will continue going to nick Mayer and Joe for all my auto needs for sure and recommend them highly. More

Service Advisor Gary Timmons & team do everything they can to make it a great service experience. Gary is honest, responsive, and truly cares about my service experience at Nick Mayer Hyndai Kia. You they can to make it a great service experience. Gary is honest, responsive, and truly cares about my service experience at Nick Mayer Hyndai Kia. You got a great service advisor in Gary Timmons!!! More

This week I went into 2 car dealerships (a Kia dealer and a Nissan dealer) and after several hours at both of these dealers I left disgusted because of the games that were being played. With a fair amount o a Nissan dealer) and after several hours at both of these dealers I left disgusted because of the games that were being played. With a fair amount of hesitation I phoned Nick Mayer Kia (formerly Camelback Hyuandai) and spoke with sales person, Kelly Hanes; after talking about what I was looking for Kelly said that she had the perfect Sportage or me. Due to the 2 previous experiences I did not commit to coming in the next day because I was frankly burnt out and positive Kelly would be more of the same. Well, nobody could have been more wrong than me in that assumption! Kelly went above and beyond to call me back with an offer that I could not find a reason to say no to. When I got to the dealership I was greeted by a bubbly, but genuine sales rep who truly wanted to get me the best deal - there was no haggling, no game playing...everything was just as Kelly had said on the phone it would be. Kelly introduced me to her Sales Manager, Josh Bleckler and their Service Manager, John Senter, both very welcoming to me. The purchase and finance process went very smoothly and it was actually a pleasant experience buying from Nick Mayer. I was amazed at what they did to resolve the difficulty of picking up my new Sportage - Kelly personally delivered it to me! Service said that if I couldn't make it in for service/oil change that they would come pick my vehicle up or provide a loaner free of charge if I had things I needed to do. I have never before encountered a dealer so accommodating and customer friendly. I would definitely endorse Nick Mayer Kia and Kelly Hanes to anybody looking for a new vehicle...you won't be disappointed! I am loving my new 2011 Sportage, thank you Kelly and staff. More

I had a few problems with my first purchase but after talking with Josh Bleckler ALL the problems were fixed! I am a VERY happy owner of a 2012 Kia Sorento! Thank you very much for making my experience talking with Josh Bleckler ALL the problems were fixed! I am a VERY happy owner of a 2012 Kia Sorento! Thank you very much for making my experience SO much better! More

Far from a bad dealership. These are some of the most kind people ive worked with in some time. Usually I dread these places for those pushy salesman straight from the get-go, but it seemed so comfortabl kind people ive worked with in some time. Usually I dread these places for those pushy salesman straight from the get-go, but it seemed so comfortable from start to finish. Id pass this name along for a long time. More

The best place in the valley. Really friendly staff who assisited me with my every need. I would not go to any other dealer besides this one. Mike really took care of me as if he was family. assisited me with my every need. I would not go to any other dealer besides this one. Mike really took care of me as if he was family. More

Bring your X-Ray goggles-- You'll need them to see through all the bull shit. I worked with Christopher Robinson to get a KIA Forte. He seemed helpful at the time, and worked with me to get my paym through all the bull shit. I worked with Christopher Robinson to get a KIA Forte. He seemed helpful at the time, and worked with me to get my payments down from something outrageous to something a little more manageable (about $70 difference). When I took the deal, everything seemed great. 4.99% interest rate, payments were about $330, and I'd get a 45 day grace period. Sounded good to me. I waited for about an hour and a half before I could see someone in finance, and when I finally did, I was appalled. Cory (however you spell it) repeatedly was saying things about how it was his first day there, and how he didn't know where anything was. While I was in the room, he repeatedly printed out the wrong forms, got the wrong things for me to sign, and left the room frequently. Hardly professional if you ask me. He tried to sell me some bogus warranty thing with all this "old lady" coverage (roadside assistance, never have to touch anything under the hood, etc.). I turned it down, but I opted for the GAP coverage at his advice, because it would ensure I get the low rate. This added about $10 to my payment (already more than I wanted to pay). I left after being at the dealership for about 6 hours. They said they "detailed" my car, which in my opinion would mean a full wash and wax, etc. I noticed bird shit on the rear quarter panel, and the inside window was streaked to hell. I would up washing it myself again. It's the little things... I also found a form inside the car that the salesman was supposed to go over with me. Guess what? He didn't. So now the fun begins. Cory calls me to inform me that my interest rate would be 6.53%. I had to yell at him to get him to change my rate to the pre-approval I had with Desert Schools (6.24%), and I made an appointment to come in and sign papers. I came in to sign the papers, and I explained my frustrations to him. He told me he explained to me that the full warranty would help get the lower rate (he only told me GAP when I bought the car), and that the low rate they quoted me was an 'exception', which he also must have told me telepathically, because those words never came out of his mouth. He was very standoffish and not helpful in the slightest. I complained about the ethics of the situation to the BBB, and I have yet to hear back on that. Talk about a bait-and-switch. I got a call from my lender today saying that my payment was due on July 27th. Funny, because that's not even 30 days since I bought the car, and it certainly is not the 45 days I was promised. The finance person I just got off the phone with was also very annoyed at taking my call, and spent most of the call using the (apparently standard at this dealership) "we can't do anything about it" line. So, moral of the story is: avoid this place. Who treats customers like this? Not an ethical, well-founded business, if you ask me. I call them stealerships for a reason. More

I've personally purchased many cars and this was by far the most pleasing experience. I fully recommend this car dealership and the sales associate Tyree Evans if you are looking for a seamless experience the most pleasing experience. I fully recommend this car dealership and the sales associate Tyree Evans if you are looking for a seamless experience in both sales and financing. Both teams are very knowledge and willing to help under any circumstances. More

Dealing with Nick Mayer Hyundai/Kia (formerly Camelback) was a very pleasant experience. My wife and I had two Hyundai's (2007 Santa Fe and 2009 Elantra, both with very low miles that we wanted to trade for was a very pleasant experience. My wife and I had two Hyundai's (2007 Santa Fe and 2009 Elantra, both with very low miles that we wanted to trade for a new 2011 Santa Fe as we no longer had the need for two vehicles. As we wanted to compare the Santa Fe with the Kia Sorrento, we chose this dealer that handles both. Our sales person - Gino - was very patient with us and allowed us to test drive both models and also compared V6 and 4 cyl models. Gino has had many years in car sales and although new to these brands, would find the answer to anything he was unsure of. Evryone that we met at this dealership was highly conscious of quality customer care and service and were friendly and helpful. After we made the deal, which we thought to be very fair, Gino arranged to peronally pick up the second car at our home to take back to the dealer. In addition, when we took the Sante Fe back to have the Navigation unit installed, he came back ON HIS DAY OFF to make sure that everything went well and that we would have a loaner car until ours was ready. We would definitely recommend this dealer! More