Camelback Hyundai
Phoenix, AZ
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My husband and I wanted to trade in our vehicle for a newer one. My husband started working with Christopher Robinson, and he has been the best car salesman we have ever worked with. Very friendly, fast, newer one. My husband started working with Christopher Robinson, and he has been the best car salesman we have ever worked with. Very friendly, fast, courteous and not pushy at all. He answered every question we had with a very skilled and polite answer. I will be recommending him to everyone I know. His finance manager, Tom Berra, was also a huge pleasure to work with. This dealership has gone above and beyond. I have ALWAYS hated going to dealerships or even looking at them because of the way they hound u and pressure you, but this dealership was amazing. We then got sent to go sign papers and this is where more pressure is usually applied. We worked with Cory C and he was quick and friendly also. Josh was also very pleasant and incredibly friendly. This has been the best experience at a dealership that we have ever had. More
This is the 2nd car I have purchased from this dealer. They are the most courteous, accommodating, friendly & fair priced I have ever dealt with. They are the most courteous, accommodating, friendly & fair priced I have ever dealt with. More
Both employees were extremely professional and friendly. All our questions were answered in a manner that there was no doubt when making our decision in buying the car. So we felt confident that we were mak All our questions were answered in a manner that there was no doubt when making our decision in buying the car. So we felt confident that we were making an informed decision on the car we bought. We would for sure recommend this dealership and both employees to our family and friends. More
Electrical issues went out after a few days after purchase, they said they would fix it. I brought it in in February to fix, they said I would have to wait over 3 hours while they fixed it and did n purchase, they said they would fix it. I brought it in in February to fix, they said I would have to wait over 3 hours while they fixed it and did not have a shuttle to where I live which is about 30 miles away. I asked if I could bring it back another time when I could arrange a ride, and they said no problem. I specifically asked if they would note it in the file that the electrical would be covered that they agreed to and of course they said, No Problem! I brought the car back, without even looking into it, they said they would have to take to the Infiniti dealership at a great price of half off the normal fees. In addition to attempting to make money off of their empty promises, they said they had No Record of ever saying it would be covered. The initial transaction should have steered me away when Josh the sales manager lost $1500 of my money and had collections call me. Rather than being proved wrong with canceled and cleared checks, he delegated collections to a third party with zero attempt to call and ask for the proof. He is spineless and spending this company's money recklessly. Buyer Beware! This company has hired a bunch of discriminating crooks. Just look at the male to female ratio of employee's. I would also like to mention the reason why I used this dealership in the first place. My significant other at the time sold his leased jeep to the company to get a truck and I was to buy the jeep so we could keep it in the household. They were fully aware of this and went ahead and sold it to another party for more money than they were going to sell it back to us at. More
My daughter was looking for a car, and saw an ad on Craigslist for a specific vehicle. We live quite a ways away, so she wanted to be sure the car was there before we went in. She called this morning Craigslist for a specific vehicle. We live quite a ways away, so she wanted to be sure the car was there before we went in. She called this morning and was told by the person on the phone, that they did indeed have that specific car, and she could come in and take a test drive. She confirmed the color of the car and the specific vehicle on the phone. The person on the phone (unfortunately we don't have his name), also told her that he would call her if the car sold before we could come in. We went in this afternoon, and much to our surprise and disappointment they could not find this vehicle - even with the stock # that was listed in the ad. She even showed them the craigslist ad that was posted this morning at 9:40 AM. They were very quick to try to show us many different vehicles, but this was obviously a bait and switch ploy. Very disappointing and although we currently own a Hyundai - we won't be buying another one from this dealer. More
Nick Mayer (hyundai, Kia)dealership is by far the best dealership I have ever delt with. They give friendly, professional, no hassle service. I had been to other dealerships the day before and spent 6 hou dealership I have ever delt with. They give friendly, professional, no hassle service. I had been to other dealerships the day before and spent 6 hours there. At Nick Mayer I got the price and options I wanted out of the car in 15 minutes. My total time there was an hour and a half!! It was just amazing to me how easy and simple the process went. And the best part is, there was no haggling! I will definitely purchase my next vehicle with them as well. Thank you Paulo Castro! It was a pleasure doing business with you. More
Great friendly service. Matt was very helpful in choosing the right vehicle for me, even offered to check the state wide inventory for the color white. Andre gave me a great price to make it all ha choosing the right vehicle for me, even offered to check the state wide inventory for the color white. Andre gave me a great price to make it all happen. More
In my 40 plus years of purchasing cars i have never had a In my 40 plus years of purchasing cars i have never had a more enjoyable, friendly, pressure free and speedy purchase experience as i have had at thi In my 40 plus years of purchasing cars i have never had a more enjoyable, friendly, pressure free and speedy purchase experience as i have had at this dealership.Never told an untruth, salespeople new their product and treated me with the greatest respect. will recommend this dealer to anyone. More
I wanted to purchase a car for my son in college, in AZ. I live in CA and could not fly out for the purchase. Paolo was an absolutely great salesman! First he found the car that met my specifications; wit I live in CA and could not fly out for the purchase. Paolo was an absolutely great salesman! First he found the car that met my specifications; with no haggling or sales pitch dialogue. The price was pretty much as stated online, with a few extras added. All financing information was faxed to me for review as well as VIN numbers and any other data that would ease my concerns:). But here is the really great part...Gabe in finance ensured I could add my son to the financing to help him build credit; on which my husband and I were adamant. I signed paperwork from CA and sent back in next day envelope provided. My son's car was not on the lot at the time so we had to wait a week or so for delivery. Paolo and Gabe kept me informed, pretty much every day; I was anxious. Then when the car came in Paolo sent me a cool pic to my cell. I was able to surprise my son by sending him a text with the pic and a "pick me up" message. He was totally surprised, so that was fun. Paolo and Gabe took care of him when he came in and really set my mind at ease about not being there. So my son got to grow up a little, picking up his car and signing paperwork, etc. I saved on airfare and could plan a more appropriate visit with the family. Oh and Paolo called me a few weeks after my purchase to let me know my son get's a free oil change and that he would call my son to remind him to take care of it. Nick Mayer is the best and I would purchase from them again in a heartbeat! More
My name is Jenni Appleyard and I wanted to take this opportunity to tell you what a great experience I have had obtaining my new 2013 Hyundai Elantra(?). As we all know the process of buying or leas opportunity to tell you what a great experience I have had obtaining my new 2013 Hyundai Elantra(?). As we all know the process of buying or leasing a new car is one of the most dreaded events for the consumer. I can honestly say that my acquisition experience with Nick Mayer Hyundai and my sales executive, Joe Lopez was the total opposite of what I anticipated and most people experience. After providing the loaner vehicle at no charge for a month and admitting they were unable to obtain my 2012 model choice, they provided me with the 2013 model with no change is the financial arrangements. Nick Mayer Hyundai and my sales executive Joe Lopez actually made my new car acquisition experience ENJOYABLE!!!!!!!! More