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Camelback Hyundai
Phoenix, AZ
759 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 759 reviews
February 20, 2022
I bought my first Hyundai 2 years ago and Shadeed called me offering a newer model. I checked out what he had to offer and long story short, I walked out with a brand new car with better features and warran me offering a newer model. I checked out what he had to offer and long story short, I walked out with a brand new car with better features and warranty and he got it for me at price I can afford and the process was smooth and easy More
by maraya moses
Employees Worked With
Mark Stanciu, Shadeed Monroe
January 17, 2022
Shadeed was very helpful and knowledgeable of the subject. I felt secure in my purchase at the end. He went above and beyond to ensure that I received the best possible deal. He set up the car system subject. I felt secure in my purchase at the end. He went above and beyond to ensure that I received the best possible deal. He set up the car system and blue link for me. I'm loving it. I just appreciated the effort, time, and patience that he had shown me. Thanks. More
by Jasmine M.
Employees Worked With
Shadeed Monroe
January 15, 2022
This dealership is very close to my home. The staff was very friendly and helpful. This was my first time buying a car and Shadeed especially helped and worked with me throughout the whole process. He was very friendly and helpful. This was my first time buying a car and Shadeed especially helped and worked with me throughout the whole process. He was very understanding and patient with me while trying to find the perfect car. And once we did he made sure everything was good on it and the interior was on point. I 10/10 would recommend anyone to see Shadeed !! As well as Tyler he helped me finance the car and was verryy patient with the process considering it took hours and he was calm, understanding and very very helpful throughout. 10/10 Recommended ! More
by nishaya01
Employees Worked With
Tyler , Shadeed Monroe
November 18, 2021
A Heart felt Thanks to the Camelback KIA Team,Specially A Heart felt Thanks to the Camelback KIA Team, Specially Joseph Esposito for taking care of a Fellow Marine. Adrian Jaramillo, who went above and be A Heart felt Thanks to the Camelback KIA Team, Specially Joseph Esposito for taking care of a Fellow Marine. Adrian Jaramillo, who went above and beyond from my initial call in sending a tow truck, made me feel at home with the check-in of my vehicle, to ensuring that my vehicle would be looked at that night, then keeping me informed of the status of my vehicle throughout. To the Mechanic(s) that worked on my vehicle in diagnosing the problems, with the fixing of broken wires to the replacement parts in a professional and timely manner. Thanks again, Semper Fi MGySgt and Mary Spencer More
by stephen spencer
Employees Worked With
Joe Esposito
November 17, 2021
If I could give this dealership a 0 I would. The WORST car buying experience of my life (I have purchased 12 new/ used cars from dealerships) 1. Be sure to KNOW THE NUMBERS! Do not let them just give you car buying experience of my life (I have purchased 12 new/ used cars from dealerships) 1. Be sure to KNOW THE NUMBERS! Do not let them just give you an amount as they will fiddle with numbers and you will pay more. 2. Waiting for / getting into Finance will take 3 hours EVEN if you preDo everything at home. Once you are buying they Don't care! 3. They are disorganized - we waited for 1/2 hour to find key fob - took 3 weeks, 5 texts, 4 calls to get them to mail it. 4. If you don't live in Phoenix they cant MAKE you keep the 1200 in glorified WAX and spray protectant! ZakTek is a scam - MAKE THEM TAKE IT OFF! Super Shady! Would not recommend to my worst enemy. More
by Mickeyfreak9
Employees Worked With
Karl Saknit, Joe Esposito, Maurice "Mo" O'Field
October 07, 2021
I don’t care what the market is like don’t ever tell a customer their lucky to be getting a deal and you’re losing money. Let’s not pretend that you don’t get bonuses from the manufacturer for how many ve customer their lucky to be getting a deal and you’re losing money. Let’s not pretend that you don’t get bonuses from the manufacturer for how many vehicles you sell. The dealership signed a “We-Owe” to me of items that will be done after the sale. Nowhere on there does it say I don’t have the right to choose the vendor they use. Their $2,965 “Camelback Difference” package is a waste of money, DON’T DO IT! You don’t get to dictate what I put on my vehicle. I told them if they pay the $1,450 to the vendor I want to use I’ll release them from all liability of the rest of the items in the package. Instead they’d rather have me take them to arbitration which is going to cost $1,500 just in filing fees that they’re required to pay. Seems pretty ridiculous you’d rather be stubborn about this and make a customer angry but if you want to play hard ball that’s fine by me. More
by stepdev
Employees Worked With
Mark Stanciu, Troy Sabo
