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Camelback Hyundai

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.3
1,021 Reviews
Here at Camelback Hyundai our mission is to provide our new family members with a Truly Exceptional experience! With an extensive inventory of New and Pre-Owned vehicles, award winning service departments, and many flexible financing options; we proudly help the whole Valley find their perfect car! Out team members work diligently to provide our valued customers with a seamless, enjoyable experience for everyone who visits one of our beautiful stores. We want customers for life!
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1500 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,021 reviews

June 15, 2026

Generally good. 15000 mile service and three recall items. The service and two of the recalls were taken care of, but one required an additional part and will need t More

by STEVEJACKSON3
Recommend Dealer
Yes
Employees Worked With
Adam in service.
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Jun 16, 2026 -

Camelback Hyundai responded

Thank you for sharing your experience with us, STEVEJACKSON3! We are glad to hear that your 15,000-mile service and two of the recall items were completed to your satisfaction. We understand that having a recall item pending due to a required part is not ideal, and we appreciate your patience as we work to get that resolved. Rest assured, we are committed to seeing your vehicle fully taken care of, and we look forward to completing that final recall item for you when the part becomes available.

June 15, 2026

The service advisor was amazing, I'm referring everyone to Camelback hyundai, thank you so much for all your help. More

by kaderabedrabbo118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Altvater
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

Camelback Hyundai responded

We are absolutely thrilled to hear about your wonderful experience with our service team! It truly means the world to us to know that you felt well taken care of, and your kind words reflect exactly the level of service we strive to provide every day. Thank you so much for choosing Camelback Hyundai and for sharing your experience with your friends and family. Referrals like yours are the highest compliment we can receive, and we look forward to welcoming you — and everyone you send our way — with the same exceptional care!

June 14, 2026

Travis did an amazing/OUTSTANDING job assisting me & getting my car serviced! Literally from the customer service, to my CAR services lol, everything was GREAT & very efficient! I’m highly satisfied in More

by lennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Altvater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
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Jun 16, 2026 -

Camelback Hyundai responded

Thank you for taking the time to share such a wonderful review! It is truly rewarding to hear that your experience — from the customer service to the care of your vehicle — exceeded your expectations. We are so pleased that everything came together seamlessly and that you left feeling completely satisfied. We will be sure to pass along your kind words to Travis and the rest of the team. Feedback like yours means the world to us, and we look forward to continuing to provide you with the same outstanding service every time you visit Camelback Hyundai!

June 14, 2026

Dropped the car off smoothly. I was sent a video of what needed to be done. Very happy. More

by anthonychingjr
Recommend Dealer
Yes
Employees Worked With
Rick
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Jun 16, 2026 -

Camelback Hyundai responded

Thank you for sharing your experience with us! We are glad to hear that your drop-off was smooth and that you found the video update helpful in understanding what was needed for your vehicle. Keeping our customers informed throughout the process is something we truly value, and it is wonderful to know that made a positive difference for you. We look forward to serving you again!

June 14, 2026

Things were fine except for not having a part that would fix getting messages that my car is low on fuel when it is not. Hoping the part comes in soon. He said there were only 3 in the whole country. More

by DENISEJUILLARD
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Jun 16, 2026 -

Camelback Hyundai responded

We are grateful for your feedback and glad to hear that your overall experience went well! We completely understand how inconvenient it can be to have an unresolved vehicle issue, especially when waiting on a part that is in limited supply. We appreciate your patience and hope the part arrives quickly so your vehicle can be back to running perfectly.

June 14, 2026

Great Rick he was amazing, he finally found my radio and he installed fast. Thank you so much. More

by ARNYDARK
Recommend Dealer
Yes
Employees Worked With
Rick
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Jun 16, 2026 -

Camelback Hyundai responded

We are grateful for your kind words and for taking the time to share your experience! It is wonderful to hear that your radio was located and installed promptly — that is exactly the level of service we strive to provide for every customer. Thank you for choosing Camelback Hyundai, and we look forward to serving you again in the future!

June 13, 2026

Kind, energetic and customer focused He's thoughtful and communicated incredibly well while delivering on his promises More

by AARONVELKY
Recommend Dealer
Yes
Employees Worked With
Travis
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Jun 16, 2026 -

Camelback Hyundai responded

Thank you for taking the time to share such a wonderful review, AARONVELKY! It is truly gratifying to hear that your experience was marked by kindness, energy, and clear communication. Knowing that our team followed through on their promises and kept your needs at the forefront means a great deal to us. We are so glad you had a positive experience, and we look forward to continuing to provide you with the same high level of service in the future. We appreciate your trust and your kind words!

June 13, 2026

Pleasant and knowledgeable. Sofia Saldana answered all of the questions that I had. Thank you. More

by JERRY@JERRYLAPINSKY.COM
Recommend Dealer
Yes
Employees Worked With
Sophia Saldana
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Jun 16, 2026 -

Camelback Hyundai responded

Thank you for taking the time to share your experience with us! It is wonderful to hear that your visit was both pleasant and informative. Sofia is a valued member of our team, and we are so glad she was able to answer all of your questions. We look forward to serving you again at Camelback Hyundai!

June 13, 2026

I had a knock sensor fail and the car was not drivable, Sofia helped out and for the problem taken care of promptly. Excellent attitude and customer service. More

by nmadden04
Recommend Dealer
Yes
Employees Worked With
Sofia
Report | Print
Jun 16, 2026 -

Camelback Hyundai responded

We are overjoyed to hear about your recent experience with us! A knock sensor failure can certainly be a stressful situation, and we are glad that our team was able to get you back on the road promptly. It is wonderful to know that you received attentive, efficient service during what could have been a very inconvenient time. Thank you for taking the time to share your kind words — feedback like yours truly means a lot to our team. We look forward to being here for you whenever you need us!

June 13, 2026

Great response time and effective communication about vehicle issues Superb customer service skills that are paramount More

by GANDM.INDUSTRIES24
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Jun 16, 2026 -

Camelback Hyundai responded

We are grateful for your kind words and for taking the time to share your experience with us! Knowing that our team delivered prompt responses and clear communication about your vehicle's needs means a great deal to us. It is truly rewarding to hear that our customer service made a positive impression on you. We look forward to continuing to provide you with the same level of care and professionalism on your next visit!

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