Camelback Hyundai

Oh they will surprise you alright.. Trust me when they say Kia will show you the power to surprise you with dynamic HIDDEN FEEs and HORRIFYING experiences that go beyond your expectation Trust me when they say Kia will show you the power to surprise you with dynamic HIDDEN FEEs and HORRIFYING experiences that go beyond your expectations. Read my story below. So I got a new car from this dealership Kia Optima S 2018 (224/227) test driven miles on April 7, 2018. We negotiated a price of approximately 23k for the vehicle and I was very firm on my monthly payments and what I expected to pay the sales person Ian he didn't tell me that it was a firm final offer. So I sign everything and get everything settled and stuff I get called on (04/12/2018) being told the bank won't approve for the length of my term but that I got a lower interest rate and better offer. So this is from TJ finance manager i get in and guess what? Not the finance manager nor the sales person who sold me the car would speak to me, Chris a person I've never met, tries to negotiate with me and tells me the price is gonna be well over $400 a month I told them this isn't what I negotiated and looking at the total price for 72 months the car comes out to over 30k... that's almost 10k more, how are they going to charge me that much? They didn't even bother explaining anything to me, so I said no, what are my options? he didn't give me any, so I did what any reasonable person would do... I took my stuff from the car and gave them the keys, and walked to Honda. So now they are giving me the run around about my downpayment. Seriously, stay away from this dealership. Check out the reviews from BBB and online these aren't lies. They are scammers and try to add hidden fees. So if it's possible look elsewhere. Returning the vehicle was the best decision I made in my life. Go to Honda or anywhere else, they have Kia's there. If anyone is doubting I kept copies of everything and I do hope this review helps others to realize that the car they have they can return if you're bullied into a deal you know that you can't afford, you have time to return it, read the fine detail it's there. Please be aware and know it's possible. Take YOUR hard earned money and time elsewhere where they will value you, clearly Kia doesn't. I will be filing a complaint with BBB, FTC, and go as far as the AG, and the company and leaving reviews on all social platforms. Thanks Kia for allowing me to have the best experience over at Honda 1333 E Camelback Rd and making me realize that Kia isn't worth the time. More

Customer care Our salesman listened to us and catered to our needs/wants. We we very happy with the service. Great customer service from Marc Staciu. We will keep t Our salesman listened to us and catered to our needs/wants. We we very happy with the service. Great customer service from Marc Staciu. We will keep this dealer in mind for any future car purchase. More

Outstanding service I had a problem with the vehicle trunk lid, they were quick to diagnose the problem, research the parts and arrange for the repair. They were quick to I had a problem with the vehicle trunk lid, they were quick to diagnose the problem, research the parts and arrange for the repair. They were quick to make the appointment, on schedule and completed the work ahead of schedule at a very fair price. More

Excellent Service John in the service center was friendly, understanding, and a pleasure to work with. My vehicle was serviced, the communication was excellent and all John in the service center was friendly, understanding, and a pleasure to work with. My vehicle was serviced, the communication was excellent and all was done timely and as promised. John even went with me to the parts counter and explained what I was looking for. Great customer service experience! ~LL More

Best in Phoenix I got a new Kia from here Cory (sales manager) was very helpful not like the other guys. My two sells guys where very good also. I will be coming bac I got a new Kia from here Cory (sales manager) was very helpful not like the other guys. My two sells guys where very good also. I will be coming back here More

Excellent sales - no so much finance dept. Mike Kimbrell was super helpful, friendly, organized, approachable. He and Cory (sales manager) were pretty low-key and easy to work with. Look out f Mike Kimbrell was super helpful, friendly, organized, approachable. He and Cory (sales manager) were pretty low-key and easy to work with. Look out for high pressure from finance department - I felt like I was being held hostage. More

BEST and EASIEST Car buying experience I've ever had! Thank you for the Great customer service. If you want fast and curtious customer service ask for Michael Kimbrel. I got pre-approved on line, when I s Thank you for the Great customer service. If you want fast and curtious customer service ask for Michael Kimbrel. I got pre-approved on line, when I showed up all I had to do was test drive my new car and sign the papers. Best car buying experience I've ever had More