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Camelback Hyundai

Phoenix, AZ

2.9
757 Reviews

1500 E Camelback Rd

Phoenix, AZ

85014

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Showing 757 reviews

August 11, 2018

Unbelievable hassle free car buying experience!!!! Arrived with negative equity, walked out with a lower interest rate, lower payment!!!! Aron Habibi approved me in 15 minutes @ Camelback Hyundai! It More

by Liscan2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Jarrin my awesome sales gal! Tim Samaroo, finance manager had me in and out of there quicker than I ever expected!, Tammy Jarrin
Aug 16, 2018 -

Camelback Hyundai responded

We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Camelback Hyundai! Thank you for giving us the chance to earn your business, come back and see us!

July 31, 2018

Best Dealership I've Been To I'm not the typical to leave reviews, but with my experience, I will not ignore to not leave a review with Camelback Hyundai Dealership. I've been to More

by icampbell07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Donovan, George A. And Tammy., Tammy Jarrin
Aug 01, 2018 -

Camelback Hyundai responded

We truly appreciate the chance to earn your business! We hope you'll share your experience with others, and we look forward to your next visit!

July 07, 2018

How do you shop for a car if you can't see inside? My husband and I just visited this dealership. We are looking for a Jeep and saw a Sahara on the lot we wanted to see. When we pulled in we were met b More

by Jjciocchetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other
Aug 28, 2018 -

Camelback Hyundai responded

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Camelback Hyundai. Please know that this not the level of service we expect from our team and we truly apologize. Again, thank you for taking the time to write this review. Respectfully, Teara Canning Customer Service Director

June 01, 2018

Absolutely horrible! Your just a sale. 1st of all bought my car, got warranty. Asked, does this work @ any hyundai dealership? Was told by several yes. That was the first lie. Apparently f More

by Moniwigs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob, andre, Mike, jason
May 17, 2018

Faulty Car - Don't buy here. DO NOT BUY A CAR HERE! I bought a used 2016 with less than 50k miles on it less than 6 months ago and it's already required thousands of dollars in re More

by tthornton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
can't remember
May 14, 2018

Sold a faulty engine and poorly taken care of afyer. Careful dealing with this service department. They replaced my faulty engine after it passed the recall test and then died on the side of the freeway. More

by A3edelen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adrian A
May 16, 2018 -

Camelback Hyundai responded

Thanks for your feedback. Please know that it is our top priority to stand behind our vehicles to protect the safety of our customers, and we’re sorry your experience was different. We apologize for any inconvenience you’ve experienced, and we thank you for bringing the matter to our attention. At your earliest opportunity please reach out to Executive Manager, Frank Stevens at (602) 235-0684.

May 07, 2018

Do not buy a car here Do NOT First all Justin the General Manager is the most unprofessional scammer of the entire place. And then it trickles down from the top. We bought a used More

by Ripped off
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig in sales re is awful as well. And frank Stevens the executive manger is too
May 16, 2018 -

Camelback Hyundai responded

Our  team has looked into your comments and reviewed your file. It appears that over 10,000 miles were put on the vehicle and lack of proper maintenance is what caused the engine to fail. Our service department does not have records of routine maintenance being completed on this vehicle and any maintenance that was done on the vehicle was not completed correctly based on our technicians review. All warranties that cover an engine or transmission are dependent on a vehicle receiving all of the necessary maintenance. If the warranty was intact at the date of the claim, it would still not be covered due to vehicle negligence. Please contact Justin Settle if questions should arise.

May 04, 2018

Ricky is one of the best service writers I've met. Ricky is honest and helpful. He has always gone above and beyond. He has given me advice about my service plans and even recommended not have one I di More

by kris_love3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Williams
May 07, 2018 -

Camelback Hyundai responded

Thank you so much for your kind words and recommendation! Our team always enjoys working with you and we appreciate your loyalty! We look forward to your next visit with us.

April 14, 2018

Oh they will surprise you alright.. Trust me when they say Kia will show you the power to surprise you with dynamic HIDDEN FEEs and HORRIFYING experiences that go beyond your expectation More

by RSMZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ian, TJ, Chris....
Apr 19, 2018 -

Camelback Hyundai responded

 Hello Ruby - Here at Camelback Kia we pride ourselves in straightforward, no nonsense, and transparent dealings with our clients. Please know that we are currently working to resolve this, feel free to contact Executive Manager, Frank Stevens at (602) 235-0684.

March 29, 2018

Bait and Switch- Shady Agreed on a car they sold it from under me - then got another and wanted to charge me extra - total scam - rude treatment by Salemanager More

by Scammed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phillip
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