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Camelback Hyundai
Phoenix, AZ
757 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 757 reviews
August 30, 2018
Best dealership ever. I started my car shopping at a different dealership and I got the typical what do you want to pay a month, and never got any straight answers to any o I started my car shopping at a different dealership and I got the typical what do you want to pay a month, and never got any straight answers to any of my question. I emailed Camelback Kia and got a reply back quickly. With in the first few emails had all question answered and a price set. Went in to test drive the car and was able to negotiate a even better price. Everything went smoothly and quick. I had a issue with the car I just bought but Camelback Kia went above and beyond what they had to do to fix the problem and make sure they had a happy customer. Thank you. Josh, Jason and your manager. I'm now a Camelback Kia customer for life. More
by Dlurye
Employees Worked With
Justin Pike
August 26, 2018
A New Adventure Julie and Aaron were great! They seemed to zoom in on what I wanted. Painless. I did not feel high pressued to buy. Two terrific people who certai Julie and Aaron were great! They seemed to zoom in on what I wanted. Painless. I did not feel high pressued to buy. Two terrific people who certainly go the "extra distance!" More
by joangray.ph
Employees Worked With
Aaron, Julie
August 24, 2018
Excellent professional service! Very professional and courteous staff. Showed me exactly what vehicle I was in search of and did pressure me to make decisions! Would recommend to fr Very professional and courteous staff. Showed me exactly what vehicle I was in search of and did pressure me to make decisions! Would recommend to friends More
by 1955Jude
Employees Worked With
Adrienne Frazer
August 22, 2018
Camelback KIA I had a great experience with Abeer Taha. She was very thorough and knew the right questions and answers to ensure that I was fully informed. Wonderfu I had a great experience with Abeer Taha. She was very thorough and knew the right questions and answers to ensure that I was fully informed. Wonderful customer service and it's best to make an appointment with her. Overall I'd recommend getting a KIA for the insurance incentive is they're good cars, yet she is above board about everything and made my search smoother. I thank her and so would you. #Ataha@camelbaxkkia.com (appointment) More
by Mr. Johnson
Employees Worked With
Abeer Taha
August 22, 2018
Had a Great Experience!! Joe, Trey and Tim are awesome!!! Customer Service is excellent! These guys truly went above and beyond to make sure I was completely taken care of. Joe, Trey and Tim are awesome!!! Customer Service is excellent! These guys truly went above and beyond to make sure I was completely taken care of. It was such a smooth and easy process. I'm super grateful and love my new car! I bought my Sonata a few days ago and they have reached out to me several times to make sure I am doing well and enjoying the car and if I have any questions. I really appreciate everything they have done for me and can not say enough good things about them!!! More
by Sonata4Me
Employees Worked With
Trey Stautberg, Tim Samaroo, Joe Esposito
August 21, 2018
Superb experience I came to the dealership, just to look at some cars and left with a new one. I was not obligated to sign, everyone who helped me was great and amazing I came to the dealership, just to look at some cars and left with a new one. I was not obligated to sign, everyone who helped me was great and amazing. Fred was such a huge help, he was super friendly and honestly made this an amazing experience. I was not expecting to leave with a car or buy a new car that matched my budget, but somehow they did it. I truly loved this whole experience. More
by MCM
Employees Worked With
Fred, Jorge, Fred Oliae
August 21, 2018
Traded old Elantra in on a new one I bought a 2017 Elantra at Camelback Hyundai two years ago. I went back in over the weekend and traded it in on a new one. The sales team was super ni I bought a 2017 Elantra at Camelback Hyundai two years ago. I went back in over the weekend and traded it in on a new one. The sales team was super nice and was able to meet me on the price I was looking for. I was in and out in no time. More
by axlw
Employees Worked With
tammy jarrin
August 19, 2018
Liar's. Don't walk, Run, don't even call or email or text. This Dealership is still in the 80's. Same old car trick. They are rude, they are liars of the worst sort and they think if they tell exactly what you This Dealership is still in the 80's. Same old car trick. They are rude, they are liars of the worst sort and they think if they tell exactly what you want to hear that later, when they hit you with a number that is 4K higher than your highest price, on a car that you weren't even going to buy, (we aren't stupid, we have done our research at this point), that you will be so enamored with it that you will follow along like a stoned child of the 60's. First off, why would you do this? Because you like them? And they listened to you so well? Because their price is higher than everyone else's? They didn't do anything that was asked of them. They didn't earn your trust or respect. They didn't listen to you and address your concerns. And, beyond the complete disrespect that they have demonstrated they managed to waste my time. A whole 6 hours, and I didn't even go into the dealership! My fault for falling for the same old car games of the 80's. I guess I just didn't believe that a Manager would lie to the extent that he did after yes Ma'aming me for an hour. So, don't call, don't stop. There are plenty of other vehicles in the valley. Don't let them waste your time. This was not a one time, one person, one salesperson experience. I even reached out to the "original" manager, Mike Kimbrell, Internet Sales Director. REALLY! well everyone reads his emails and responds to you. EXCEPT for him. He told me he would get right back to me. That was over 24 hours ago. Meantime, ANOTHER, "Manager" contacts me after reading said email, however, she knows nothing about previous conversations and hits me with a number that isn't even a possibility. Just trying to shuffle through their BS is a waste of time. Again, RUN, don't walk. The mentality at Camelback Hyundai seems to all be the same. This dealership will let the air out of your trades tires and give it back to you with 4 flat tires. An old car trick from the 80's! That's the kind of people they are. They believe in the old mentality, "Throw it against the wall, one of them will stick." Don't be one of the thousands they blow through to get the one that sticks. Your time and money are more valuable than that. More
by Beachinmoney
Employees Worked With
Andres, Sales Manager, Mike Kimbrell, Internet Director of Sales, & Aaron, Sales Manager
August 16, 2018
Happy!! My sales rep Carlos Beauchamp was the best. Everything went very smooth. Happy to be walking away with a new car. I got a good deal. My sales rep Carlos Beauchamp was the best. Everything went very smooth. Happy to be walking away with a new car. I got a good deal. More
by Ashleysmith1
Employees Worked With
Carlos Beauchamp, Carlos Beauchamp
August 14, 2018
Poor customer service 😱 0 stars 08/13/18: 4:30 - 6:30 pm. I won't trust Pedro again to schedule my ride back to the dealership without thoroughly going over all the details of addres 08/13/18: 4:30 - 6:30 pm. I won't trust Pedro again to schedule my ride back to the dealership without thoroughly going over all the details of address, time, DAY and pick up location. Be aware that even if it is written on the service agreement and discussed, there is no doubt that Pedro's attention to detail is deficient. Pedro is supposed to know how to schedule Lyft rides, right? Evidently not. Three rides requests later, a Lyft driver showed up after 20 minutes and apologized for driving around because she wasn't sure where to pick me up since the pinned pick up location didn't make sense to her. Pedro wanted me to walk to the corner to get the Lyft ride after I was standing for one hour and a half already. The walk was at least 75-100 yards away. 5-7 minutes later she arrived at the visitor parking lot. Another driver picked up the wrong passenger. No joke. Yet another driver never called in and I waited for 20 minutes...really? I have the screen shots of the Lyft requests and wait times as proof. 2 HOURS LATER...I arrived at the dealership. Pedro you failed today and so did Camelback Hyundai. More
by sra3402
Employees Worked With
Mark, Howard and another Sales Team guy, new guy Eric and 4-5 female Blue Link CSRs and then there's Pedro.
