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Camelback Hyundai

Phoenix, AZ

2.9
757 Reviews

1500 E Camelback Rd

Phoenix, AZ

85014

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Showing 757 reviews

July 09, 2023

Shaheed Monroe did a fantastic working with me on the purchase of my 2023 Santa Fe. This is the 2nd vehicle i purchased from Camelback Hyundai. Each time is was a stress free purchase More

by lindaleichty20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shadeed Monroe
Jul 10, 2023 -

Camelback Hyundai responded

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

May 19, 2023

Shadeed has been of great help. Has complete information about the car, took time to explain everything in detail. Helped me make decision quicker and closed the deal in few hours.. More

by nishithreddyus1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shadeed Monroe
May 23, 2023 -

Camelback Hyundai responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

May 16, 2023

Friendly, no pressure. My income was reduced from recent retirement. They still found financing for me at a good rate. All their cars are clean! Salesmen are all frien More

by 6dragonfist9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Inzunza, Shadeed Monroe
May 16, 2023 -

Camelback Hyundai responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

May 16, 2023

Shadeed was a great help getting me in a great car! Kind and friendly, recommended him. 10 out of 10. More

by dawnpetty12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shadeed Monroe
May 16, 2023 -

Camelback Hyundai responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

May 01, 2023

I purchased a 2019 Nissan Altima about two weeks ago. The day after I bought it, the read out was showing numerous problems. Everything was working fine but the diagnostics were telling me incorrect info More

by halgbeebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Stanciu, Mike Kimbrell, Ryan Thomas
May 03, 2023 -

Camelback Hyundai responded

We’re disappointed to hear you are experiencing issues with your vehicle and we would certainly be happy to assist. Unfortunately we cannot identify you by screen name to reach out directly, therefore, please contact Adam Altvater, our Service Director, at 602-433-3715 and we will do our best to make this better.

May 03, 2023 -

halgbeebe responded

I already got it fixed through my mechanic. I would never use your service department for anything. They just don’t care.

April 05, 2023

Had a Venue in for warranty transmission issue, took nearly 3 months to get back and during that time I called many times and never did they return my calls. went to get it back was told it was not ther More

by tbeel
Recommend Dealer
No
Employees Worked With
Paul in service
Apr 06, 2023 -

Camelback Hyundai responded

We’re concerned by this review and we want to discuss the situation and all its details further so we can address your comments. We are unable to identify you by this screenname so please contact Adam Altvater, our Service Director, at 602-433-3715 at your earliest convenience.

Apr 06, 2023 -

tbeel responded

I will call you Monday and yes it has been a pretty disturbing situation

March 11, 2023

Our names are Christina Rauch and Gregory Alford. ....... We recently bought a 2017 Hyundai Sonata 2.0T Limited in the color white on October 21st........ The car has had to be brought back every 2 to More

by tinarauch777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sawyer Liao, Shadeed Monroe
March 01, 2023

Don't leave them a phone message. They will never call you back. Waited 2 hours for a scheduled diagnostic. Was told part would be in two days later. Two weeks have passed and I s More

by kenystlded
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike in Finance
February 02, 2023

Do not go here. They started out by telling me I had an approval for a 23 elantra. This was a lie. There was no approval just a line to get me to come in. So they sh More

by Matthew.alberta79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Stanciu, Kass Swaidan
Feb 07, 2023 -

Camelback Hyundai responded

Matthew, we’re disappointed to hear you weren’t satisfied with your sales visit. Unfortunately, we do not determine the final loan contingencies such as down payment required as that is up to the financial institution accepting the loan. We would be happy to discuss this with you further and answer any related questions, please reach out to Tammy Jarrin in our Customer Service Department at 602-249-1133 at your earliest convenience.

January 14, 2023

Worked with Kass Swaiden and he was great. No over selling, wasn't pushy, provided all numbers as asked and held vehicle for my second opinion to arrive. I didn't buy the vehicle because I fou More

by shylite68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kass Swaidan
Jan 17, 2023 -

Camelback Hyundai responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

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