Camelback Hyundai
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 757 reviews
My new Hyundai Kona I really did enjoy my experience at camelback Hyundai. Joshua Brooks is a really good salesman!! I am so happy that he was able to help me get my drea I really did enjoy my experience at camelback Hyundai. Joshua Brooks is a really good salesman!! I am so happy that he was able to help me get my dream car!! More
Helpful Process Went in expecting to do just a test drive, but ended up buying a car! Staff was very helpful, understanding and worked well with us in order to meet o Went in expecting to do just a test drive, but ended up buying a car! Staff was very helpful, understanding and worked well with us in order to meet our car needs. More
Scarring experience. I asked to get a rough estimate of financing over the phone and was told by two different sales people that "they are not a numbers person" and that I I asked to get a rough estimate of financing over the phone and was told by two different sales people that "they are not a numbers person" and that I would have to come in. It was a ploy clearly to get me into the dealership. Once there I was thrown ridiculous numbers and I didn't feel like sitting around negotiating when another Kia dealership was being much more reasonable from the start AND working with me over the phone. I ended up walking out and received a call from their Sales Director shortly after to make me an offer that HE felt I couldn't refuse. After my poor experience thus far I was not interested. He laughed, told me that those cars are flying off the lot and that he didn't need my business and then hung up on me. Worst customer service experience I have ever had. Deceiving your customers, tricking them into coming in and then trying to rip them off is not okay. Insulting them when they refuse to work with you because of that is not okay. Afterwards I read through their reviews on Yelp and I am horrified I ever even went in. I was dead set on buying the Telluride since it was first announced last year but after this experience I literally wanted nothing to do with Kia at all. In the end I bought a Toyota from a great dealer that earned my business through respect and honesty. More
Very good and helpful service! Great service from the whole team but especially Amanda, she was helpful and kind. I was in a bit of a bind when, but the helped me figure a way out! Great service from the whole team but especially Amanda, she was helpful and kind. I was in a bit of a bind when, but the helped me figure a way out! Thank you for helping me so much! More
Very Helpful Lee is nice, understand, and Great at his job , he helped me with particular situation. He did his best to get me into a car I can afford. Lee is nice, understand, and Great at his job , he helped me with particular situation. He did his best to get me into a car I can afford. More
Need a car with perks with a great deal Lee was very professional, he walked up to us in the parking lot after three people passed us asked what we were looking for. We told him we want to s Lee was very professional, he walked up to us in the parking lot after three people passed us asked what we were looking for. We told him we want to spend this much out the door and he matched no questions asked Lee saved us a lot of money on this deal. I give him credit because I was very picky about what I wanted and he found it exactly what I was looking for, Lee takes care in this customers and honestly does care about this I would recommend Lee to anyone looking to buy a new car for a great deal in a fast manner More
Wonderful experience buying a new car Amanda at Kia took care of my family and I and she was amazing when getting our new car! She was very detailed and listened to our wants and needs. Amanda at Kia took care of my family and I and she was amazing when getting our new car! She was very detailed and listened to our wants and needs. More
Great! I had a great experience buying my first car! Special shout out to a Amanda who made the process so simple and enjoyable. She’s the best! I had a great experience buying my first car! Special shout out to a Amanda who made the process so simple and enjoyable. She’s the best! More
Great Team Camelback Kia was so kind and welcoming to a first time buyer. The team was fast, responsive and overall great when it comes to getting appointments. Camelback Kia was so kind and welcoming to a first time buyer. The team was fast, responsive and overall great when it comes to getting appointments. More
Best experience ever buying a car Wasn't sure what I wanted and Amanda was so patient with me. She listened to me and all the things I needed in a car. When I thought I was going to ha Wasn't sure what I wanted and Amanda was so patient with me. She listened to me and all the things I needed in a car. When I thought I was going to have to wait she pulled up in a car that is now mine. I love my car it is everything I needed and so many extras. Thank you Amanda for a wonderful car buying experience. More