Camelback Hyundai
Phoenix, AZ
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The best and great staff to go with it! I’m so happy for their professionalism and their way of caring!Thank you all very much their professionalism and their way of caring!Thank you all very much More
Reached out to purchase a vehicle (out of state) and I found what I wanted and put a $1,000 hold on the SUV. Once, I had financing I reached out to my salesmen and gave him what I need for the bill of sal found what I wanted and put a $1,000 hold on the SUV. Once, I had financing I reached out to my salesmen and gave him what I need for the bill of sale , he stated he’d send it over on a Saturday morning and never did. Called Saturday evening and Sunday - I was given the run around. I finally call Monday to get a status and they sold the vehicle to someone else even though I had a hold on it and it took them until Monday evening to tell me that they had sold it. Dealt with many rude salesmen, managers, and customer service after I asked “what happen” and I never received an explanation... I do NOT recommend .. More
Customer Satisfaction Recently I had the opportunity to visit Camelback Hyundai after searching for a new vehicle online. Was impressed with their warranty and customer se Recently I had the opportunity to visit Camelback Hyundai after searching for a new vehicle online. Was impressed with their warranty and customer service. Met and worked with Kris to find the vehicle to meet my needs. He was patient, listened and assisted by answering all of my questions. Being a single woman I was confident with the choice of vehicle I purchased. Kris exceeded my expectations of a sales rep. I would strongly recommend Kris to my family, friends and you. Very happy and satisfied with my purchase. The warranty and customer service sold me. More
Carlos IS THE BEST, First Hyundai Car Purchase. I love Carlos he knows all the products well and knew within a few minutes which model would be best for me and my life. Our family has always bought I love Carlos he knows all the products well and knew within a few minutes which model would be best for me and my life. Our family has always bought Chevy's and after entering Hyundai Carlos was the first one to approach us and right off the bat he was very kind and high energy. He was really sweet and took hours to spend with me and my mom to look at the two models we were interested in. He was also very patient and worked with us so that we could get exactly what we wanted and went above and beyond so that we could get it within the budget parameters we set for him. He did everything he could and didn't hesitate to get his higher-ups like the boss involved which we appreciated because he took all the steps to make the sale possible. Overall Carlos is very sweet knows how to explain the cars well when he gives you the tour and test drive and is right there along with you through the whole car buying experience until you drive it off the lot after he's given you a full in-depth walkthrough. You can tell he really cares and loves to make customer's happy and find them a car that is the right fit. I would highly recommend it if you go to Hyundai to Buy from Carlos especially if you're a college student because we loved his knowledge of all the vehicles and his personality. More
First car buying experience I recently purchased my first car. Eddie did a great job explaining everything that I needed to know and made my whole experience go smoothly! I recently purchased my first car. Eddie did a great job explaining everything that I needed to know and made my whole experience go smoothly! More
Great customer service I purchased a used vehicle and Tammy made my experience awesome. She and her team were very professional and made car buying a breeze. Thanks Tammy I purchased a used vehicle and Tammy made my experience awesome. She and her team were very professional and made car buying a breeze. Thanks Tammy and entire team! More
Very positive buying experience I started getting educated on the 2020 Santa Fe product at another Hyundai dealer a few miles closer to my home but things didn’t feel quite right. Fr I started getting educated on the 2020 Santa Fe product at another Hyundai dealer a few miles closer to my home but things didn’t feel quite right. From there, I made contact with several other dealers via True-car. Several dealers responded but Doug Gayagas from Camelback Hyundai was the most responsive and professional. This led me to visiting the dealership where Doug assigned Carlos Beauchamp to guide me through the education & buying process. While very assertive, neither Doug or Carlos ever pressured me. There were some issues with the first car I wanted. After trying to address those issues, they quickly found me a twin to that car from another dealer that I ended up buying and am currently 100% satisfied with. More
First experience My first new car experience and they knew how to grab me with a great deal. They took me step by step. Satisfied with the final result. My first new car experience and they knew how to grab me with a great deal. They took me step by step. Satisfied with the final result. More
Epic Car Purchase(s)! We came in to possibly replace my 12 year old Kia Sportage. The car did not owe me a thing! It had 136k miles on it but ran well, so I wasn`t sure I w We came in to possibly replace my 12 year old Kia Sportage. The car did not owe me a thing! It had 136k miles on it but ran well, so I wasn`t sure I wanted to trade it in, but Hubby wanted me in something newer for an upcoming road trip, so I agreed. Yoselyn Dominguez was our positively top notch salesgirl, and she listened carefully to our needs, was informative without adding undue pressure, and very patient with us. She took the time to really pay attention to us. While we were waiting for the financial paperwork to be drawn up, Hubby was really drawn to the gorgeous orange Stinger in the showroom. He had been reading about it, and long story short, they made us a great deal on both cars that day! The process is long, I admit, but well worth it. Every person we came into contact with, including our finance manager Mark, was extremely knowledgeable and professional, not to mention, kind. It was a great day for our family! I highly recommend Camelback Kia. Ask for Yoselyn. She will take good care of you from start to finish!!! More
Car purchase Everyone there made this a great car buying experience for me! Kylie was very nice, and very knowledgeable, very patient. She made me feel very welcom Everyone there made this a great car buying experience for me! Kylie was very nice, and very knowledgeable, very patient. She made me feel very welcome and at ease. The finance staff did a great job as well explaining my options to me. Overall this was one of the best car buying experiences I've ever had. I will definitely recommend this dealership to others!! More