Camelback Hyundai

Probabaly my worst car buying experience. Took 5 hours to finish buying car, never got anything that I was promised. Absolutely dismal post-sale service. Mail boxes are full and no one picks Took 5 hours to finish buying car, never got anything that I was promised. Absolutely dismal post-sale service. Mail boxes are full and no one picks up the phone other than receptionist. The attitude of salesman before and after car buying was like day and night. Please avoid. More

They have sold me a vehicle with holes in the front two tires. This is a huge safety concern. I have gone back to them several times to give them an opportunity to rectify the problem, but they are only tires. This is a huge safety concern. I have gone back to them several times to give them an opportunity to rectify the problem, but they are only concerned with profits. I will never buy from them again! More

Came in an hour before closing and knew the exact car I wanted. Shadeed took his time, showed me everything I needed to know a out my vehicle: good, bad and all. Was not rushing me at all and was very pati wanted. Shadeed took his time, showed me everything I needed to know a out my vehicle: good, bad and all. Was not rushing me at all and was very patient. The entire team made my experience seemless and ensured I had all the resources I needed. Afterwards I received followup from Shadeed and their Finance rep Ruben. I was able to reach out to both of them, and did, to ask followup questions on the vehicle quirks. Great experience for my first car purchase. More

Unbelievably bad customer service once you've driven the car off the lot. Nobody is available for a phone call. Mailbox to request callback full. Messages left with reception a total waste of time. Eventual car off the lot. Nobody is available for a phone call. Mailbox to request callback full. Messages left with reception a total waste of time. Eventually i asked for whomever was in charge and John called back. He was very helpful. I"m never going back ! More

I like the atención of David. Very profesional , great dealership ! I bought the 2024 kona and love jt Very profesional , great dealership ! I bought the 2024 kona and love jt More

I bought a CERTIFIED USED Hyundai Sonata at over $20k. I made an amateur mistake as it's been a while since I got a used car and didn't inspect the exterior. I got home and was showing it to my family an I made an amateur mistake as it's been a while since I got a used car and didn't inspect the exterior. I got home and was showing it to my family and noticed a CRACK on the rear driver side bumper fascia from the taillight almost to the bottom. Went back to tell them as this would have been a deal breaker and their response was that they knew about it and "had priced it accordingly" yet somehow they forgot to tell me about it. There is also a scuff on the right rear behind the tire. I was happy about the car and changed insurance, cancelled extended warranty on trade-in, and ordered some accessories otherwise I WOULD HAVE RETURNED THE CAR. It is going to cost almost 2K to have it repaired and they couldn't even split 1/2 the cost of the repair. Definitely NOT going back to them for service since they have shown they cannot be trusted!!! Only dealer that has been 100% trustworthy is Horne Hyundai. More

My car was taken in with a known issue. It took the dealership 1 whole day to do an inspection on my vehicle with nothing else. I had to call them to find out what was going on to learn tha It took the dealership 1 whole day to do an inspection on my vehicle with nothing else. I had to call them to find out what was going on to learn that the service department left for the day and they did not work the next day. I was promised a manager would call me first thing in the morning. And right on brand, guess what, that's right, no phone call. I had to call them and each time they assured me someone would call back. I told them I needed to pick up my vehicle or else I would not be able to go to work and they said I couldn't because nobody had keys to their service department. They also stated they did not have a rental vehicle available for me. It was only when I threatened to show up with the police to get my vehicle that they magically found keys to get my car out. Something happened to my car and they are trying to cover it up. More

Brought my car in to have the transmission flushed. Had an appointment at 9:30am. Five hours later, I’m still waiting for my car! This service center is ridiculous! Had an appointment at 9:30am. Five hours later, I’m still waiting for my car! This service center is ridiculous! More

Shaheed Monroe did a fantastic working with me on the purchase of my 2023 Santa Fe. This is the 2nd vehicle i purchased from Camelback Hyundai. Each time is was a stress free purchase purchase of my 2023 Santa Fe. This is the 2nd vehicle i purchased from Camelback Hyundai. Each time is was a stress free purchase More