Cadillac of Lake Lanier

Poor response I have had nothing but a very disappointing experience from all aspects of this dealership. I would not recommend them for a purchase. The first issue I have had nothing but a very disappointing experience from all aspects of this dealership. I would not recommend them for a purchase. The first issue I had was the advertised web price. After I decided to purchase, they wanted to charge extra for the finish/strips and the dealer certification. The auto had both of these in the advertisement, it was not as if they were added after the car was advertised. Then I had issues getting my tag, as errors were made by them on the odometer reading. Worse of all was getting a response from any one at the dealership. A lot of talk, little action. I have since traded this vehicle and spoke with Doreen English about getting a refund on the items that I paid for and am due back to me. I followed the instructions she gave and emailed her the information. It has been almost 2 months and I have not as much as got an acknowledment. I should not be suprised, I was told many dealerships do not like to return these funds, it evidently either comes out of their pocket of leaves a negative mark on them and this is the experience I have had with Cadillac of Lake Lanier since I first purchased from them. I would warn anyone to stay away!!!! More

tune up and checkup I have used them multiple times tor basic tune up and it is always a great experience. Recently someone ran into the back of my car and they ran diag I have used them multiple times tor basic tune up and it is always a great experience. Recently someone ran into the back of my car and they ran diagnostics and did a courtesy check for damage. It was a good experience. More

Purchasing a Vehicle The most pain-free car purchasing experience EVER! Everyone I dealt with was knowledgeable and quick to respond. The customer service overall, was im The most pain-free car purchasing experience EVER! Everyone I dealt with was knowledgeable and quick to respond. The customer service overall, was impeccable! I would highly recommend this Dealer. More

Best Place to Buy a Cadillac in North Georgia Professional and personable, takes the time to get to know you. I have owned five Cadillacs and worked with six North Georgia Cadillac dealers. I ra Professional and personable, takes the time to get to know you. I have owned five Cadillacs and worked with six North Georgia Cadillac dealers. I rate them as good to fair, but only one as excellent - Cadillac of Lake Lanier. This is the only dealer that was willing to take the time to research and find my car, and I give Nadir Quadir most of the credit. He helped me through every step of the process. Also Doreen English was great - she found the best finance rate and carefully explained transaction details. Go and see! Ask for Gene or Nadir. More

End of CTS V Lease We recently turned our leased 2014 CTS V in to Lake Lanier Cadillac after the lease ended. We thank Marvin for his help with this process. While we d We recently turned our leased 2014 CTS V in to Lake Lanier Cadillac after the lease ended. We thank Marvin for his help with this process. While we decided to not lease or buy another car at this time, we want to thank Marvin and staff for their help and professionalism with the process. We will be back to buy another vehicle from Marty and his team later in the year. A+ all the way! Mike R. More

It has taken over a year to get the,door,edge guards applied I purchased by 2016 Cadillac in September 2016. It is now,January 2017 and I still do not have them. Last week drove two hours (one way) to Gainesv I purchased by 2016 Cadillac in September 2016. It is now,January 2017 and I still do not have them. Last week drove two hours (one way) to Gainesville to get my free 15,000 mile oil change and safety checkup. A follow up visit the following week was required because the service advisor forgot to tell me the first time that an alignment was recommended. But he said the door edge guards could be applied during that followup visit if I would return. I went back (two hours each way from Blue Ridge) and the special contractor,who furnishes the door edge guards was not there that day. I hope to get them from this guy next time I go, but I have yet to be advised when that will be. I need to add that the service advisor involved is no longer with Cadillac of Lake Lanier. More

Gene is great We loved working with Gene. He was professional, considerate, and fun to talk to. We were sad that the manager was not able to get us a price that wor We loved working with Gene. He was professional, considerate, and fun to talk to. We were sad that the manager was not able to get us a price that worked for us, but we would definitely work with Gene again if the opportunity arose. UPDATE 4 DAYS LATER: Gene and the team stayed in contact with us after leaving, and after a couple days they were able to get to a price that worked for us. Picked up the car today, and we're very happy with everything. Thanks! More

3rd Escalade from Cadillac of Lake Lanier I recently picked up my 3rd Cadillac Escalade from Cadillac of Lake Lanier, an ESV this time. LOVE LOVE LOVE the team at Lake Lanier. From the initi I recently picked up my 3rd Cadillac Escalade from Cadillac of Lake Lanier, an ESV this time. LOVE LOVE LOVE the team at Lake Lanier. From the initial step of deciding which SUV I wanted all the way through to F&I and Service….I cannot say enough great things about this dealership. More