
CMA's Honda of Lynchburg
Lynchburg, VA
Filter Reviews by Keyword
By Type
Showing 123 reviews
Awesome sales agent My daughter and I went here looking at the CRV. This agent was so real that after we left and went to another dealership he called wishing us the bes My daughter and I went here looking at the CRV. This agent was so real that after we left and went to another dealership he called wishing us the best. So at the end of the days from going to dealerships, we found ourselves back at Billy Craft Honda with Paul H. He help my daughter and I with all her concerns and give us the deal needed. Paid a little more , but sometimes the cost is worth the experience. Thanks Paul. More
Best service ever!! The best customer service, went way over and beyond! Very accommodating and professional couldn’t ask for Bettter service! If you need a new/used vehi The best customer service, went way over and beyond! Very accommodating and professional couldn’t ask for Bettter service! If you need a new/used vehicle you must go to Billy Craft Honda!! More
Awesome Service Jessi Hicks responded promptly to my internet inquiry. She had the vehicle ready to test drive upon my arrival. They sold the vehicle for a great pric Jessi Hicks responded promptly to my internet inquiry. She had the vehicle ready to test drive upon my arrival. They sold the vehicle for a great price and offered a fair price for my trade. Rob C in the Finance Department did a great job as well. More
Excellent customer service! I am so pleased with my purchase of a 2017 Honda Fit! I love this car. Jessica Hicks was wonderful. Couldn't ask for anything more. It was the fastes I am so pleased with my purchase of a 2017 Honda Fit! I love this car. Jessica Hicks was wonderful. Couldn't ask for anything more. It was the fastest I have ever purchased a car. All of the employees there are very nice and helpful. Thank you Billy Craft Honda!!!!!! More
Excellent customer service and no pressure! I walked away with exactly what I went there for, thanks to the excellent customer service from salesman Eddie Vest. He was available at a moment’s no I walked away with exactly what I went there for, thanks to the excellent customer service from salesman Eddie Vest. He was available at a moment’s notice and allowed a generous amount of time and patience until I was certain of my decision. He walked me through my purchase with no pressure, just was very personable and shared the information I needed to make an informed decision, even when I changed my mind halfway through! Once I decided, he hurried the process along in order to finish on my timeline. At the end of the day he even helped return my rental car! The service was truly above and beyond. I believe I was offered a fair price and they even ran the numbers a few times at my request until I was satisfied. I genuinely enjoyed making this purchase and look forward to next time, as I will certainly be back. More
Shopped for a new CR-V with long time salesman Have owned Honda from sales man, Ricky Hamlet, for over 20 years. Great experience for buying new cars. Service has been excellent at Billy Craft Hond Have owned Honda from sales man, Ricky Hamlet, for over 20 years. Great experience for buying new cars. Service has been excellent at Billy Craft Honda. More
First Time Customer My husband and I stopped by Billy Craft to test drive a CRV. We liked it so much we made a purchase and got the last 2018 on the lot. Luke Okes was My husband and I stopped by Billy Craft to test drive a CRV. We liked it so much we made a purchase and got the last 2018 on the lot. Luke Okes was friendly and knowledgeable and very professional. This was my first Honda purchase and will not be my last from Billy Craft! I was surprised at how quick and efficient the purchase was. From the test drive to driving off the lot only took 2 hours. More
Friendly staff and sales person We stopped by Billy Craft Honda to look at the Ridgeline truck and met Chris Wilmouth. He is very knowledgeable and helpful in explaining the featur We stopped by Billy Craft Honda to look at the Ridgeline truck and met Chris Wilmouth. He is very knowledgeable and helpful in explaining the features of the vehicle. After some negotiations we settled on one of the Ridgelines in stock. So far we have been very satisfied with the vehicle and look forward to many years of service out of it. More
I made the right choice in Honda Dealerships What a nice experience for a change buying a new car. Chris from Billy Craft did an excellent job explaining the options without the typical pushy sal What a nice experience for a change buying a new car. Chris from Billy Craft did an excellent job explaining the options without the typical pushy sales approach ... refreshing! Once we made the final decision we also experienced a quick in-and-out of the finance office. Bottom line ... highly recommend Billy Craft Honda!!! More
Excellent People...Excellent Service I inquired online, and as soon as I walked into Billy Craft Honda, I knew I had chosen the right place. There was no pressure or gimmicks. In this day I inquired online, and as soon as I walked into Billy Craft Honda, I knew I had chosen the right place. There was no pressure or gimmicks. In this day and age, it is hard to find honesty. This company superseded my expectation. The dealership is immaculate and well-maintained. The offices are cozy and clean, and the staff is very professional and patient. They explain all facets of purchasing an automobile with complete accuracy, making sure the buyer understands each component. If anyone is in the market for a new vehicle, don't let this great company in Lynchburg pass you by! More